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Gary Rome Kia
Enfield, CT
1,023 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer.
Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams.
Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,023 reviews
February 15, 2024
Service desk very professional and polite. Definitely excellent. However, when getting into the car I found an empty bottle of fuel additive which was not a big deal but later I realized that Definitely excellent. However, when getting into the car I found an empty bottle of fuel additive which was not a big deal but later I realized that someone must have spilled some of the content inside the car and I spent a week cleaning to get the smell out. More
by LEPJOT
Verified Customer
February 15, 2024
Terrible communication from the service team, Kia customer care team and Gary Rome's office as well. My car was in the shop for 5 weeks and there was little to no updates to me. It was only when I me customer care team and Gary Rome's office as well. My car was in the shop for 5 weeks and there was little to no updates to me. It was only when I mentioned going to BBB, Google and other social media did anyone get back to me. More
by Alc57.ac
Employees Worked With
The service team.
February 11, 2024
Everything went well except for the time provided for completion of the work. The task was supposed to be done at 1:15 and I finally left at 1:50, missing lunch and being late for work. I also missed out completion of the work. The task was supposed to be done at 1:15 and I finally left at 1:50, missing lunch and being late for work. I also missed out on the complementary car wash but we agreed that wouldn't be included to make the estimated completion time. Would still like to get the car wash at some point. More
by KOREY.CHRISTGEN
Employees Worked With
Merissa
February 08, 2024
Excellent customer service Great job with meeting needs of customer. Able to drop off and pick up the next day. No issues. Appreciate the kindness. of customer. Able to drop off and pick up the next day. No issues. Appreciate the kindness. More
by HARLEO02
Employees Worked With
Service department
February 08, 2024
Professional and very easy to work with from the moment I walked in the door. D'Angelo was skilled, knowledgeable, and walked me through every step with patience. Friendly. walked in the door. D'Angelo was skilled, knowledgeable, and walked me through every step with patience. Friendly. More
by LINZMCD13
Employees Worked With
D'Angelo Sanchez
