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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
986 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 986 reviews

January 31, 2025

Quick easy appointment. Service done as expected and within estimate. Everyone is pleasant and knows what they are doing More

by Shaund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 02, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2025

Service needed to be done for problems from a previous service . And was charged stating that it was not a covered problem More

by CINDI676971
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
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Feb 03, 2025 -

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Cindi, and hopefully, we can get to the bottom of this.

January 26, 2025

I Was treated professionally I’m satisfied with service provided Will return for future service More

by JMCHENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 22, 2025

Respectful and responsive without purchasing immediate demands Professional and personal. Excellent price and warranty Great full the excellent referral given to us who kept tract of how we were treat More

by JCSCHWAIGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Gary Rome Kia responded

John and Connie, Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

January 22, 2025

Willing to take all the time necessary and follow up on questions. Also they did not make me feel pressured. More

by IMJPERON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

January 22, 2025

This dealership was great my salesman Brian was super nice , helpful and honest . I really have to say he has been the best person to deal with in a dealership in general. To sum it up the guys here work More

by RODRIGUEZJOHNNY999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business, Johnny, and hope to see you again soon!

January 16, 2025

The waiting room is comfortable and there is a tea and coffee available. It would be great if there were a quiet place or small office to work in while waiting. More

by Stephanie F.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
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Jan 17, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you, Stephanie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 12, 2025

Justin was very easy to work with and very patient. The finance manager made everything easy to understand and was very organized. More

by INDIARAKENNEY29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

January 10, 2025

Service techs were fine, professional and helpful. Receptionist and service advisor answer phone as if you are purposefully trying to ruin their day by calling. Service advisor asked me with an accusa More

by Lynn
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only employee who gave name was service advisor Kay
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Jan 12, 2025 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Lynn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 10, 2025

Clean friendly on time Just what i want for quick service Used the west springfield kia dealership for service in the past GR MUCH BETTER DO FAR More

by Naze68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

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