Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
OMG ! I found the nicest salesman ever! Chad Olech, He was so patient, so understanding, and answered Every Question for us. The easiest person to go through all the paperwork and all you go through when was so patient, so understanding, and answered Every Question for us. The easiest person to go through all the paperwork and all you go through when buying a new car. Kept me pretty much stress free! THANK YOU CHAD! MR. & MRS. Torres. More
Best car purchase experience ever! Highly recommend John. His professionalism and kindness were stellar. John and the finance team were able put together an even better deal than we expected. Couldn’t be hap His professionalism and kindness were stellar. John and the finance team were able put together an even better deal than we expected. Couldn’t be happier! More
Fantastic experience with John. He found us the very specific car we were looking for and went above and beyond to get us the best deal possible. Highly recommend! specific car we were looking for and went above and beyond to get us the best deal possible. Highly recommend! More
Last year someone drove out of a side street and totaled my car. That was when I truly realized how much I loved my (3rd) Tucson. I went to my dealer, Gary Rome"s and talked to my salesman, Pauli, and his my car. That was when I truly realized how much I loved my (3rd) Tucson. I went to my dealer, Gary Rome"s and talked to my salesman, Pauli, and his associate, Jack. I should mention that much to my chagrin, I burst into tears when I started to tell what happened. The two sprung into action, providing tissues, a bottle of water, and reassurance. They evaluated my car's worth so I would be sure of a fair settlement with the insurance company, and within 3 days found me a previously owned, one year newer Tucson. When my rental car use ran out before we could get paper work done (it was a holiday weekend), they gave me a loaner to use for as long as it took to get the car ready. Less than 2 weeks later, I was driving out in a car that was in such excellent shape that it seemed brand new, with a price that was close enough to my settlement to be almost painless. The service department continues to be knowledgeable, professional, efficient and friendly. I do feel like family when I go there.. I even got to talk with Gary himself, and have a picture of me with his dog, Jack! More
I brought in my 2018 Hyundai Tucson for the 35,000 mile check today. Heather was my service advisor and she gave me outstanding and very prompt customer service. This is the only dealer that I will bring m check today. Heather was my service advisor and she gave me outstanding and very prompt customer service. This is the only dealer that I will bring my cars to for routine maintenance. They always provide outstanding service to me and my wife. Keep up the good work! More
Was a fantastic experience! Showed up completely uncertain if I would be in a position to actually buy a car, after working with John he was able to work with me every step now I am in a new Hyundai uncertain if I would be in a position to actually buy a car, after working with John he was able to work with me every step now I am in a new Hyundai! More
For first time car buyers we were very happy with our experience with Chad Olech. Chad was very helpful, and answered any questions we had very truthfully and wasn't pushy at all, which is what we expect experience with Chad Olech. Chad was very helpful, and answered any questions we had very truthfully and wasn't pushy at all, which is what we expected to encounter as first-timers. We test drove 2 cars, and he was very accommodating with both and didn't try to steer us in one direction. He let us make our own decision with all the information he provided to us. I would definitely recommend Chad to any first-time, or other, car buyer in the future. And when the time comes to buy another car, we hope he is there to help us again. More
Great Customer ServiceJohn was a pleasure to deal with Great Customer Service John was a pleasure to deal with and extremely helpful!! If you're interested in a Hyundai you should definitely visit Gary Ro Great Customer Service John was a pleasure to deal with and extremely helpful!! If you're interested in a Hyundai you should definitely visit Gary Rome! More
Couldn’t be happier with our experience at Gary Rome Couldn’t be happier with our experience at Gary Rome Hyundai and especially with Chad Olech. We came to look at a specific used vehicle, and left in Couldn’t be happier with our experience at Gary Rome Hyundai and especially with Chad Olech. We came to look at a specific used vehicle, and left in a better brand new vehicle for less. Chad was everything you want in a salesperson: extremely honest, great personality, understanding, very friendly, and amazingly knowledgeable. His sense of humor and personality made the experience extremely enjoyable! I’m so thankful we met Chad and look forward to buying all our future vehicles from him. More
Chad was great, and very helpful throughout the whole process. I had my heart set on a SUV, unfortunately there wasn't anything in my price range. I didn't expect to look at a car, until he suggested thi process. I had my heart set on a SUV, unfortunately there wasn't anything in my price range. I didn't expect to look at a car, until he suggested this one. I ended up falling in love and buying it! It was lower than my budget and had all the accessories I wanted! Overall great service and experience ! More