Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Wonderful! Second car leased at this dealership. Both experiences were excellent! Larry is awesome, love my car. Will definitely be back in 3 years when my lease Second car leased at this dealership. Both experiences were excellent! Larry is awesome, love my car. Will definitely be back in 3 years when my lease is up to work with him again. More
Hyundai Elantra Sales rep had recently purchased the same model car and gave a helpful review for my reference. An extended test drive without the sales person presen Sales rep had recently purchased the same model car and gave a helpful review for my reference. An extended test drive without the sales person present was a welcome experience. Everyone from sales to finance to service was very friendly and helpful. More
Marty's car experience I saw my Hyundai Tucson on the Gary Rome website and took a friend with me to see it. From the moment I stepped into the dealership I was impressed wi I saw my Hyundai Tucson on the Gary Rome website and took a friend with me to see it. From the moment I stepped into the dealership I was impressed with the atmosphere. While I was an extremely busy day, I was not ignored. Ed Bourbeau, the general manager invited us to sit in his office while we wait for a consultant. We were offered a test drive which was awesome. My consultant was Jack Eisenstadt. He took time to talk to me, explain about the car and it's features, and the financing process. He made the entire process easy. Jack called early the next morning with the good news that I had been approved. I came in that same day and worked with Keith Beecher to get all the paperwork signed. Keith went over and above to get me the best rate. I was beyond excited to take my Tuson home. Jack got me 8 free changes and took me to the service area to meet everyone and made my first appointment. He got me new front mats for my car.. I made a friend in Jack. I highly recommend him to anyone needing a new or used vehicle. This is definitely a great place to buy a card. More
New lease, New Vehicle I had a great first time leasing experience. Absolutely love my new car. A big thank you to Glen Call for exceeding my expectations. Never expected it I had a great first time leasing experience. Absolutely love my new car. A big thank you to Glen Call for exceeding my expectations. Never expected it to be so easy and stress free. More
It wasn't what I expected. I gave you the five star rating because I'm a "good dobee". I was scheduled for a lube & oil change, a state inspection and a "tires for life" action I gave you the five star rating because I'm a "good dobee". I was scheduled for a lube & oil change, a state inspection and a "tires for life" action. I was told the wait would be 1 1/2 hours. After two hours, I went to the service desk to see what the hold up was. I was told "everything was done except the inspection". After an additional 40 minutes, I went to check again and was told that my tires would not pass inspection and they had to apply for new tires. At this point, I had an 11:30 appointment so they gave a loaner vehicle to go to my appointment. They called me around 4 pm to tell me that my car was ready. Although I was upset about the long wait, I was pleased with the final result which was to see that the "tires for life" actually works. Thank you! More
my second car Returning to Gary Rome after making a purchase almost 3 years ago, getting a new car has been an awesome experience with excellent customer service! I Returning to Gary Rome after making a purchase almost 3 years ago, getting a new car has been an awesome experience with excellent customer service! I am loving my new car! More
service They fit me in earlier than expected. the quality of the work is what I have come to expect from the dealership. The employees were polite, friendly They fit me in earlier than expected. the quality of the work is what I have come to expect from the dealership. The employees were polite, friendly, and very professional. More
They were fast and easy to work with Pauli was very helpful with this because it was my first lease on a can and he explained everything great for me to understand. Pauli was great to wor Pauli was very helpful with this because it was my first lease on a can and he explained everything great for me to understand. Pauli was great to work with More
lease of 2017 Hyundai Elantra I found Mike Hattie to be very helpful in finding car that was right & very helpful in putting finance plan for me. The lease went smoothly with me l I found Mike Hattie to be very helpful in finding car that was right & very helpful in putting finance plan for me. The lease went smoothly with me living in Florida. More
Best Service This is our 3rd purchase from Gary Rome. We use them exclusively for all our vehicle service needs. They have the best customer service around. I woul This is our 3rd purchase from Gary Rome. We use them exclusively for all our vehicle service needs. They have the best customer service around. I would recommend anyone in the market for a new or used vehicle go to Gary Rome first. More