Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Best Customer Service As soon as we entered the dealership, we were greeting in the most pleasant manner and felt extremely comfortable and welcomed. We never felt pressur As soon as we entered the dealership, we were greeting in the most pleasant manner and felt extremely comfortable and welcomed. We never felt pressure tactics as we have found in other car dealership. Rather a genuine concern for exactly what we were looking for. Paul Bonavita was our sales representative and just a warm and friendly man. This man went above and beyond what I would have expected from a salesman. Since the dealership just moved to it's new location, the car sticker set up was not complete. He took the car off the lot and go a sticker for me before I arrived to pick the car up. You don't see alot of customer service like that these days, unfortunately. Another most impresive touch was Gary Rome, himself coming onto the floor to introduce himself and speak with us. The new dealership was given alot of thought before being built as shown in the children play area, adult quiet area as well as coffee, fresh fruit daily etc. I will always deal with Paul and Gary Rome and would recommend it to anyone I meet who is looking for a car. More
Couldn't Have Been More Pleased I've been needing a new car for a long time, and Mr. Israel Arce made the task as painless as possible. He was extremely professional, extremely kind, I've been needing a new car for a long time, and Mr. Israel Arce made the task as painless as possible. He was extremely professional, extremely kind, and went above and beyond what I expected of him. I couldn't be more pleased with my experience. More
Wonderful experience No nonsense...easy to work with... listened to my needs...exceeded my expectations...didn't waste my time... delivered on time. John Linnehan very kn No nonsense...easy to work with... listened to my needs...exceeded my expectations...didn't waste my time... delivered on time. John Linnehan very knowledgeable salesperson who got me in the right car for me. More
3rd purchase from Gary Rome Excellent service (as always). Jason showed us several different options within the parameters we had set out with and eventually came up with the per Excellent service (as always). Jason showed us several different options within the parameters we had set out with and eventually came up with the perfect vehicle and payment plan. More
Quick and easy to understand I came in and was greeted by Israel who worked with me and was very informative. I did not have a lot to spend and Israel found an affordable vehicle I came in and was greeted by Israel who worked with me and was very informative. I did not have a lot to spend and Israel found an affordable vehicle for me. More
Excellent Love working with the Service Crew - Pat is just so friendly and wonderful - thanks for employing him!!!! I also think that it is dumb to have a 25 wo Love working with the Service Crew - Pat is just so friendly and wonderful - thanks for employing him!!!! I also think that it is dumb to have a 25 word minimum!! More
First time positive experience It was a great first experience buying a car from here. I visited and test drove many times. I never felt pressured to make a purchase. They were very It was a great first experience buying a car from here. I visited and test drove many times. I never felt pressured to make a purchase. They were very good with explaining everything to me (financing, car specs, insurance etc) and finding financial discounts I was eligible for. I love my Tuscon and I am very happy with the purchase I made. I get compliments on my car all the time and I would recommend this dealership to any of my friends or family. More
We Love Gary Rome My wife, children and I have purchased many Hyundai vehicles from Gary Rome over the years. We have always found the experience to be a pleasant one. My wife, children and I have purchased many Hyundai vehicles from Gary Rome over the years. We have always found the experience to be a pleasant one. We will continue to be a loyal customer!!!! More
Sante Fe 7 Passenger We recently purchased a new vehicle from Gary Rome & worked with Pauli. He was great as was the entire experience. Any future vehicle purchases will d We recently purchased a new vehicle from Gary Rome & worked with Pauli. He was great as was the entire experience. Any future vehicle purchases will definitely be from Gary Rome!!!!! More
Best Experience buying a car EVER This was by far the easiest experience at a dealer I have ever had. Paul Bonita made the experience the best we have ever had and so fast. Great dea This was by far the easiest experience at a dealer I have ever had. Paul Bonita made the experience the best we have ever had and so fast. Great deal! and picking up the car was just as great! I would highly recommend this dealership to anyone who doesn't want to deal with the normal run around that you get at dealerships. Definitely highly recommend!!!! More