Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Outstanding people to work with They are friendly staff, professional and not the typical calling and harassing after you had stopped in to look for a car. Larry Goldberg is very kno They are friendly staff, professional and not the typical calling and harassing after you had stopped in to look for a car. Larry Goldberg is very knowledgeable about the cars and the entire operation! Where do you go fora car and the original owner is there also and talking and welcoming! The owner even makes himself visible to you and is never overbearing just friendly and welcoming! You feel like you've been included in a family! They work with you with price and beat the competition. We LOVE our new Tucson!!!! So happy we bought from Gary Rome! They made the process of buying pleasant!!!!!! More
Jason was great! Jason was awesome, understanding of my situation, friendly and extremely helpful. Helped me to get my first car on the road within days and helped me Jason was awesome, understanding of my situation, friendly and extremely helpful. Helped me to get my first car on the road within days and helped me understand what was going on every step of the way. More
Great Experience I was very pleased all around with the process of leasing a new vehicle. Kevin Covington was excellent. He was very attentive without being to intru I was very pleased all around with the process of leasing a new vehicle. Kevin Covington was excellent. He was very attentive without being to intrusive. He was very through and pleasant about the whole process, even after I owed the car for a few weeks. I would refer him to anyone purchasing a vehicle. More
Outstanding customer service I was having trouble with blind spot detector on the left side in my 2016 Hyundai Tucson. My husband brought the vehicle in for service. Kevin set I was having trouble with blind spot detector on the left side in my 2016 Hyundai Tucson. My husband brought the vehicle in for service. Kevin set everything up and new units were replaced. He was extremely helpful in making sure my car was in perfect running condition. We always bring our vehicles here for routine maintenance and always receive same courteous knowledgeable customer service ! More
Terrible experience My husband and I went into Gary Rome a little less than a year ago looking for a new (to us) car. We had never bought from a dealership before, so we My husband and I went into Gary Rome a little less than a year ago looking for a new (to us) car. We had never bought from a dealership before, so we were a bit nervous and didn't know what to expect. We had scheduled an appointment and we were made to wait for at least a half an hour. We were condescended by the dealer and the sales manager and they literally never got us out of the seats at the desk to even just sit in a car. They never asked to value our trade and it basically was a big waste of our time. The kicker was in the middle of our appointment, one of the dealer's family members interrupted our meeting to deliver him coffee along with several personal phone calls. If you're expecting to spend $20,000+, I don't think it's too much to ask to have undivided attention when an appointment is made. The only upside was that we got to meet Jack (the cute Vizsla dog in the commercials). He was more attentive than our salesman. We ended up going to a local competitor this weekend, and in 24 hours drove off with a beautiful, loaded Santa Fe Sport for a wonderful deal and a much better experience. Unless you're more knowledgeable than car salespeople and you're a bulldog, go elsewhere for a car. More
Awsome I came in with a price that was quoted over the phone and after some discussion I purchased the car. I came in not needing a new a car but GARY ROME a I came in with a price that was quoted over the phone and after some discussion I purchased the car. I came in not needing a new a car but GARY ROME as the best price and they came through. This was by far the easiest car purchase I ever made. More
Gas I was told the car came with a full tank of gas but it was missing half but my situation was getting the car and getting to work I was told the car came with a full tank of gas but it was missing half but my situation was getting the car and getting to work More
my Gary Rome experience I had visited Gary Rome in previous years,, but timing is everything! I found this dealership friendly & courteous, and Kristin was very helpful. I I had visited Gary Rome in previous years,, but timing is everything! I found this dealership friendly & courteous, and Kristin was very helpful. I plan to see her in the near future, to review some things. I will eecommend Gary Rome Hyundaj to others. More
K. Walker Great service. Great sales. Ready when I wanted it to be. Nice follow up. Easy inspection service. 3rd in the family to purchase here. Love my Tucson! Great service. Great sales. Ready when I wanted it to be. Nice follow up. Easy inspection service. 3rd in the family to purchase here. Love my Tucson! More
THANK YOU!!! My Fiance and I went in on a Sunday just to browse and see what they had to offer. I use to own a volvo s40 that was way to small for my growing famil My Fiance and I went in on a Sunday just to browse and see what they had to offer. I use to own a volvo s40 that was way to small for my growing family. We had an AWESOME and very patient salesman Fernando who found the best fit for my style and preferences; im very satisfied with my new 2017 Sonata. I recommend anybody to go to Gary Rome and check it out! the whole place is amazing and very family friendly, loved the play area for the kiddo to play in that was very neat and safe! also got to meet Gary Rome who was very humble and sweet! Thank You all for the time and for my awesome new car :) More