Gary Rome Hyundai
Holyoke, MA
Filter Reviews by Keyword
By Type
1,324 Reviews of Gary Rome Hyundai
Amazing! Gary Rome Hyundai has completely blown me me away. My wife and I had the best car buying experience we could have asked for. We had no idea that it co Gary Rome Hyundai has completely blown me me away. My wife and I had the best car buying experience we could have asked for. We had no idea that it could possibly go that easily and smoothly. Our salesman, Pauli Bonavita, was awesome. We didn't have to haggle on price as it was as low as it could be right up front. Pauli was completely honest with us and didn't pressure us in any way. As soon as we came into the dealership, after meeting Pauli, the very next person was Gary Rome himself, who is right there behind the counter in the mix of things! After 5 minutes there we felt like family. The salespeople were not hanging around like the vultures awaiting their prey in most dealerships. The finance manager, Keith Brecher, was a pleasure to work with as well. Other than just having to sign a ton of paperwork, there was no pressure or difficulties with financing. That was just about the most smooth process we could have asked for as well. I just cannot get over how impressed I was with the whole operation. Clean, well lit, organized, and professional! Gary Rome Hyundai has earned yet another customer for life. Simply outstanding! More
Wonderful Experience! This was my first time buying a brand new car. This was a wonderful car buying experience. Dan was very friendly and accommodating with finding the This was my first time buying a brand new car. This was a wonderful car buying experience. Dan was very friendly and accommodating with finding the perfect car for me. More
Awesome, personalized service! We drove in to look at a used car that they had not even had the chance to clean. They were fantastic. John Linnehan was personable, real, and helpf We drove in to look at a used car that they had not even had the chance to clean. They were fantastic. John Linnehan was personable, real, and helpful. He went every extra mile he possibly could for us. Very caring, understanding and accomodating, and gave us a great price. We will definitely take our business back to him again. More
Linnehan up to the task! Walked into the dealership during rain and windstorm last week, and John took us on maybe out of boredom, as there weren’t so many customers as there Walked into the dealership during rain and windstorm last week, and John took us on maybe out of boredom, as there weren’t so many customers as there probably shouldn’t have been..We had him running out into the lot to retrieve cars to test drive for a couple of hours.. we ended up driving like 5 different vehicles without him tagging along, as apparently he thought we were responsible and trustworthy adults.. needless to say, this approach and his efficient explanations of the features of each vehicle, and extra special treatment as returning customers, sold us on the vehicle purchase... now up to 4 vehicles from Gary Rome since 2007ish.. More
Outstanding customer service I just brought my 2016 Tucson in for the routine oil change and was informed there was a recall on he evaporator temperature sensor which they repla I just brought my 2016 Tucson in for the routine oil change and was informed there was a recall on he evaporator temperature sensor which they replaced for me at the same time. I am always happy to bring my vehicle here for service because I know they provide outstanding customer service and are very knowledgeable in everything they do. Great job!keep up the good work,! More
Such a great experience! I went into Hyundai Very nervous about buying a car, Dan made the car buying experience very easy & comfortable. I wasn’t pressured and he answered ev I went into Hyundai Very nervous about buying a car, Dan made the car buying experience very easy & comfortable. I wasn’t pressured and he answered every question & was very patient ! I was very pleased to drive my brand new car that SAME day !! I am very happy with my purchase as a first time buyer with a very reasonable deal !!!!! Thank you Dan & Hyundai for your excellent customer service ! More
There’s no place like Rome Whether you are Dorothy from the Wizard of Oz with the ruby red slippers or not there’s no place like Rome.... there’s no place like Rome.... Whether you are Dorothy from the Wizard of Oz with the ruby red slippers or not there’s no place like Rome.... there’s no place like Rome.... there’s no place like Rome.... Gary Rome Hyundai is not the closest dealership to where I live but it’s worth the trip..... Whether it is routine schedule maintenance or an emergency challenge with your vehicle you’ll always feel like you are the only customer they have that day there’s no place like Rome More
Great Buying Experience Dan was very friendly, patient and knowledgeable. At times, I personally gave up due to technicalities, beyond, myself and Dan's doings. But, Dan kept Dan was very friendly, patient and knowledgeable. At times, I personally gave up due to technicalities, beyond, myself and Dan's doings. But, Dan kept working the necessary channels, along with Gary Rome, and was able to turn what was not promising at first, into a "BRAND NEW" purchase.....Thanks Dan for never giving up, even when I did. ***** More
Dan Godin is the bomb! I had the best experience of my life by your car at Gary Rome. Dan Godin maybe experience very pleasant. He showed me around the service area the part I had the best experience of my life by your car at Gary Rome. Dan Godin maybe experience very pleasant. He showed me around the service area the parts area every place there was in that building. Explain to me all the eco-friendly parts of the building. He took me for a test drive and I fell in love with the car LOL. He made it happen and it wasn't easy. I would recommend an to anyone I know or meet. Thank you for being so good to us More
Awesome experience John L helped me out a ton! It was my first time buying a vehicle and was super nervous. John made sure I got something within my price range and was John L helped me out a ton! It was my first time buying a vehicle and was super nervous. John made sure I got something within my price range and was super hospitable. Everyone there was very friendly and I was truly treated like family. I would definitely recommend EVERYONE I know to this dealership. More