Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Fabulous experience! Maria LePage was a wonderful sales person! She is caring, honest, knowledgeable and professional. We walked in to find out information regarding end o Maria LePage was a wonderful sales person! She is caring, honest, knowledgeable and professional. We walked in to find out information regarding end of lease and what to do. Walked out leasing a new vehicle the same evening. Gary came over to make sure we were doing well, which we absolutely were and then some. I will refer Maria and Gary Rome anytime I can. Thank you for making our car buying experience enjoyable. I look forward to a great future business relationship with Maria! Christina W. More
Great place for service I brought my wife’s 2019 Hyundai Tucson for routine maintenance today. At he same time there was a recall which was taken care of so I wouldn’t have t I brought my wife’s 2019 Hyundai Tucson for routine maintenance today. At he same time there was a recall which was taken care of so I wouldn’t have to come back another time. Gary Rome is the only place I would ever bring our vehicles for service. They always do an outstanding and timely service visit! David Spafford made certain that everything was done on the same day which I really appreciated. More
An amazing experience at Gary Rome! Chad went above and beyond any experiences I’ve had at other dealerships. Highly knowledgeable and felt no pressure or rush to purchase a vehicle. Definitely looking for beyond any experiences I’ve had at other dealerships. Highly knowledgeable and felt no pressure or rush to purchase a vehicle. Definitely looking forward to working with Chad and the rest of the staff in the future! More
I had the most wonderful experience buying from Gary Rome. I drove up from Connecticut during a blizzard because I needed a car quickly and their inventory seemed promising. Once I arrived, Chad was sta Rome. I drove up from Connecticut during a blizzard because I needed a car quickly and their inventory seemed promising. Once I arrived, Chad was standing at the door to greet me and we began the process of searching for cars. I was impressed with the level of respect and professionalism that Chad treated me with, as I am very young, and I really appreciated his help in buying my car. I couldn't have had a better experience than I did with Chad at Gary Rome. I would definitely buy from them again. More
Honest and well informed My plan was to go to several dealerships in the area, however after dealing with Nick for over an hour I knew I was dealing with someone who would giv My plan was to go to several dealerships in the area, however after dealing with Nick for over an hour I knew I was dealing with someone who would give me a fair shake. I found Nick to be a well informed and honest salesman. We went over many scenarios in order to fit our needs. Nick also stressed that if I had any questions or problem after the sale to give him a call. I'm sure we will because there are some wonderful "high tech" options on this car and I am a "low tech" kinda guy. We are happy with the new Elantra and hope to be for many years to come. I highly recommend Nick Duclos and Gary Rome Hyundai. More
My salesman was Paul Bonavita and he was the best! Everyone from start to finish was wonderful. I met Gary who seemed genuinely concerned with my situation and Paul was very compassionate and did whate Everyone from start to finish was wonderful. I met Gary who seemed genuinely concerned with my situation and Paul was very compassionate and did whatever it took to make this gorgeous Sonata work out for me when no one else could help me. I highly recommend Gary Rome and please ask for Paul Bonavita. More
Great experience John is a great salesman and he was so great with explaining everything to me. He answered all my questions and even taught me some new things too. Jo John is a great salesman and he was so great with explaining everything to me. He answered all my questions and even taught me some new things too. John was not pushy and I didn’t feel rushed through my car buying process. I would recommend asking for John, he is very patient and will take his time with you. Overall, the experience was painless and I would recommend John and Gary Rome Hyundai to any of my friends and family. More
Our salesperson, Nick Duclos was friendly & professional. Kudos to the finance guy too. We would recommend him and the dealership to our friends and family. Kudos to the finance guy too. We would recommend him and the dealership to our friends and family. More
Great customer service I seemed to be having an issue with a tire that was always going on to low pressure so I brought it in to Gary Rome service department. I didn’t have I seemed to be having an issue with a tire that was always going on to low pressure so I brought it in to Gary Rome service department. I didn’t have an appointment but I always go there for routine maintenance on our vehicles. They found a nail in my tire and proceeded to do the repair work on that and while I was there they also did my routine maintenance on the vehicle. So even though I didn’t have an appointment I was in and out in about 2 1/2 hours which is totally amazing. This is why I keep coming back to Gary Rome for all my service needs. More
Awesome buyer experience I purchased a 2020 Santa Fe from Nick Duclos. I test drove the car on Sunday and drove away in my new car on Tuesday morning. The entire process was I purchased a 2020 Santa Fe from Nick Duclos. I test drove the car on Sunday and drove away in my new car on Tuesday morning. The entire process was effortless on my part, and went so much more smoothly than my buyers experience with a different brand. Nick was very informed about the vehicle, and answered any questions or concerns that I had. Nick came in during an ice storm to deliver my vehicle on the day promised. Keith and Jason were so helpful with the financing and were able to obtain a loan for me with my less than perfect credit score. My overall experience was pleasant, I did not feel pressured at all to purchase the car, and it was completely stress free. My next car will be for sure a Hyundai. Big Kudos to everyone at Gary Rome Hyundai! More