Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Great dealership with great staff Had a really great experience at Gary Rome during my search for a used vehicle. Helpful and friendly staff, great prices and honest and transparent de Had a really great experience at Gary Rome during my search for a used vehicle. Helpful and friendly staff, great prices and honest and transparent dealings. Especially good things to say about Maria LePage who was just wonderful. I would absolutely do business here again and recommend them without hesitation. More
Great buying experience! The lease was ending on my car, so I was interested in buying a new Tucson. Chad was super friendly and informative. Every step of the way, he was p The lease was ending on my car, so I was interested in buying a new Tucson. Chad was super friendly and informative. Every step of the way, he was patient and helpful. My buying experience was a pleasure and I am really loving my 2020 Hyundai Tucson!!! Thank you for everything! Mary-Beth More
Chad was amazing and super patient with me. I changed my mind last minute and decided to pick a different car. He was nothing but supportive and helped me through the whole process. Super kind and would def mind last minute and decided to pick a different car. He was nothing but supportive and helped me through the whole process. Super kind and would definitely recommend working with him !! More
Helpful and responsive! I started leasing a 2018 Elantra almost two years ago from Gary Rome Hyundai. John Linnehan and Gary Rome were beyond helpful and made sure the proces I started leasing a 2018 Elantra almost two years ago from Gary Rome Hyundai. John Linnehan and Gary Rome were beyond helpful and made sure the process was smooth and easy. Any question I've ever had about the vehicle and the leasing process has been received with a quick, knowledgable and friendly response. Since then, both have continued to help me through two moves and making sure I had all my ducks in a row in each state I've moved to. I cannot imagine how stressful the process would've been without their assistance. I'm so grateful for their services. It has been, by far, the most positive experience I've ever had working with a dealership. Without a doubt, I would lease or purchase a vehicle from Gary Rome Hyundai again. More
Excellent service I brought my 2018 Hyundai Tucson today for a regular oil change. I always bring of my vehicle in my wife’s vehicle here for service. Everyone here is I brought my 2018 Hyundai Tucson today for a regular oil change. I always bring of my vehicle in my wife’s vehicle here for service. Everyone here is exceptionally knowledgeable, courteous, and friendly. Even during these Unprecedented times,they still manage to work with a smile on their face! This is why I continue to come here for all my service needs. More
A pleasure to deal with. Everyone is very nice and helpful. Our salesman answered all questions and spent time with us; didn't feel rushed. helpful. Our salesman answered all questions and spent time with us; didn't feel rushed. More
Looking for an awesome salesman... Bobby Kosior is your man..Knowledgeable, helpful, not pushy! Down to earth and really easy to work with. Bobby made it painless and stress free. Thank you Bobby!! man..Knowledgeable, helpful, not pushy! Down to earth and really easy to work with. Bobby made it painless and stress free. Thank you Bobby!! More
This is the second car John sold me and I could not be happier. He really cares about his customers and he went above and beyond to make sure I was happy with my new car! happier. He really cares about his customers and he went above and beyond to make sure I was happy with my new car! More
After doing some research on SUV’s, we arrived at Gary Rome simply to browse their selection. Once we met Chad, we recognized how knowledgeable, helpful, sincere and honest he was with us. We appreciate h Rome simply to browse their selection. Once we met Chad, we recognized how knowledgeable, helpful, sincere and honest he was with us. We appreciate his integrity and were very pleased with his service. I have never been happier to buy a vehicle, sincerely. My husband and I are so grateful. More
They do the next right thing! I was there this morning for service on my one year and one day old Tucson, just oil change and inspection sticker, nothing except regular maintenance I was there this morning for service on my one year and one day old Tucson, just oil change and inspection sticker, nothing except regular maintenance. An issue came up and I questioned it. I spoke directly with Mr. Rome and the issue was resolved. As I was sitting in the service waiting area I looked out over the showroom. What I saw was people cleaning, really cleaning, I saw people helping other people. It was very uplifting for a change. Then I noticed a big sign above the door that read "WE DO THE NEXT RIGHT THING" and under that "EXCELLENCE/INTEGRITY/PASSION/CARING How I was treated and what I saw at that dealership this morning convinced me that the sign is something that the Gary Rome dealerships really believe. Everyone there treats other people with respect, no question is wrong, no one is a pain in the behind, I wish that every business that I dealt with treated people this way. Thank you everyone that helped me this morning, you are all doing a great job and it shows. More