Garnet Volkswagen Reading
Leesport, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great as always Let's be honest. I'm lazy and don't feel like changing my own oil which was the purpose of my most recent trip into the dealership. Honestly, I just d Let's be honest. I'm lazy and don't feel like changing my own oil which was the purpose of my most recent trip into the dealership. Honestly, I just don't want to deal with crawling under the car, dealing with the hot oil, messing with the filter and so on. Just easier to give it to these guys and it's not much more expensive than if I were to do it myself. It's roughly $20 more which, like I said, is worth it. Plus the fact that you get service history which makes it easier if by chance there were some issues. They always get me in when I ask for service. Recently had a wheel bearing go out due to hitting a curb when someone cut me off. They got the car in the same day, replaced the wheel bearing, aligned it and back into my hands by the end of the day. Can't ask for better service. Thumbs up guys! More
They take care of you and your care. Yes people are not fond of dealerships. Well from my experience over the years I don't think I have never dealt with a dealership as nice as Reading V Yes people are not fond of dealerships. Well from my experience over the years I don't think I have never dealt with a dealership as nice as Reading VW. The last two months I have been dealing with an issue with my 2015 Jetta and they have taken care of the car and myself very well. Highly recommend this dealership to everyone I know looking for a VW or just needs service on their VW. More
a vw owner's travel experience My VW golf has 145K and 20 years behind it. It has performed nicely through the years. Because of it's age I worry when away from home. While stati My VW golf has 145K and 20 years behind it. It has performed nicely through the years. Because of it's age I worry when away from home. While stationed near this Reading dealership and needing regular/higher maintenance, I scheduled and recieved service . The individual attention to my specific concerns was outstanding. Jason not only listened patiently as I asked questions, he drove the car with me so I could explain my questions in non technical terms. All answers came via phonecall the same day as promised. The car is still going strong. The experience at Reading service gave me peace of mind---priceless. Thanks Jason and Team. More
Fair pricing I brought our Touareg in for 40K service and inspection. We needed tires. Although there was no current special on the tires we required, Jason prov I brought our Touareg in for 40K service and inspection. We needed tires. Although there was no current special on the tires we required, Jason provided a 10% discount. More
Great place for service. Recently I had to take my Jetta in for service after hearing some strange noises. Jason kept me updated on what was going on with my car and set me up Recently I had to take my Jetta in for service after hearing some strange noises. Jason kept me updated on what was going on with my car and set me up with a loaner car so I could still commute to work. It turned out that my car didn't need too much service and I was able to pick it up the next day. I've been a customer here for 10 years and I've been pleased with the service. Thanks for making it a good experience! P.s. The loaner car was really nice! More
Horrible Follow Up Customer Service I've been dealing with this dealership for many years from maintenance on my 1998 Beetle and then purchased on my 2013 Beetle. The experience I had w I've been dealing with this dealership for many years from maintenance on my 1998 Beetle and then purchased on my 2013 Beetle. The experience I had was always great. But I have recently come to find it was due to the fact that they were getting MONEY not that they had great customer service. My 2013 Beetle was totaled in an accident. Of course, during my car shopping I went to their dealership to see what they had available. But nothing was there I liked, so I went with a different type of car, for a change. They had to assist with finalizing the totaling process of my vehicle and they made it A NIGHTMARE. Took forever to process paperwork. Stated they were processing paperwork and never did. Up until this experience, I would have returned to them for future vehicle purchases and recommended them highly to anyone looking for a VW now, I would NEVER recommend them. The sales people were rude when I stated I decided to go elsewhere. The office manager and controller had an attitude when I was trying to get the information from them to finalize the totaling process and reimbursement of my warranty. If I get another VW it will NOT be from this location I will gladly travel elsewhere. More
Another great experience at Reading VW! This was the third new VW we have purchased from Reading VW. Blaine Hassler and Jeff Hard were awesome as usual. I always tell Blaine that I will n This was the third new VW we have purchased from Reading VW. Blaine Hassler and Jeff Hard were awesome as usual. I always tell Blaine that I will never by a VW from another dealer because of how awesome VW Reading is and I have kept my promise. Working with Jeff and Blaine is unlike any other dealership I have worked with (and I buy a lot of cars). They are both car guys and their knowledge of the products they sell is endless. Add to that that they treat me like family and it is a no-brainer why I always return to VW Reading. Thank you Jeff and Blaine for being patient with me and making sure I got the car that was PERFECT for me. You guys are the best! I highly recommend these guys and Reading VW. It is a rarity to have such a good/no pressure experience buying a car these days. More
Pleasant atmosphere and personality. No hassle... Was treated fabulous. Took the time and effort to make our complete experience a great one. We love the car in every way. Would dedicated No hassle... Was treated fabulous. Took the time and effort to make our complete experience a great one. We love the car in every way. Would dedicatedly recommend to others. More
Great People....VW Reading A wonderful sales experience by everyone involved. Dana Campion was awesome in every way as she worked with my daughter and I. We recently purchased A wonderful sales experience by everyone involved. Dana Campion was awesome in every way as she worked with my daughter and I. We recently purchased a new Tiguan and are very happy with the car. This is our second time dealing with the fine folks at Reading VW. Proud to say my first VW was purchased in 1981 and have been extremely happy with Volkswagen products for 35 years. More
WORTH THE RIDE! Was looking all over for a WV JETTA SPORT IN WHITE WITH MANUAL TRANSMISSION. Well just one call and I had my car by the end of the day. They had it b Was looking all over for a WV JETTA SPORT IN WHITE WITH MANUAL TRANSMISSION. Well just one call and I had my car by the end of the day. They had it brought in from Philadelphia because it was a hard match to find, but they did it! The price was the best around and the service was great. They made us feel like family and you will know the difference once you purchase your vehicle from them. Would not purchase from anyone else again and this is my third WV. More