Garnet Volkswagen Reading
Leesport, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I could not have had a better experience from start to finish! The level of friendliness, professionalism, attention to needs and details, and product knowledge could not be rivaled! I will be back :) finish! The level of friendliness, professionalism, attention to needs and details, and product knowledge could not be rivaled! I will be back :) More
Experience was great and Jason was extremely helpful. He answered all of my questions and made my first car buying experience very positive. Would definitely recommend him and the dealership to my friends answered all of my questions and made my first car buying experience very positive. Would definitely recommend him and the dealership to my friends and family. More
Jason has been nothing but professional and great to work with. Good guy and I would certainly recommend him to friends and family. Keep up the good work and look forward to our next purchase! with. Good guy and I would certainly recommend him to friends and family. Keep up the good work and look forward to our next purchase! More
Jason was great to work with. He was flexible around my hectic schedule and made himself available when it was convenient for me. He was knowledgeable about his product as well. hectic schedule and made himself available when it was convenient for me. He was knowledgeable about his product as well. More
Nate Krick was excellent. He was informative and caring. A female employee who's name I did not catch was at the service counter when I arrived. She gave me just plain wrong information. I had my glow p A female employee who's name I did not catch was at the service counter when I arrived. She gave me just plain wrong information. I had my glow plug indicator flashing and and a solid check engine light. The glow plug light disappears when I turn the car off, which I have to do because when it comes on, the car starts limping (won't go passed 55 mph). The check engine light stayed on all the way until I reached the dealer. I turned the car off when I got there. I explained the issue to the employee. When she went to check my car, she turned it on, and neither indicator lights were on. It was almost like she didn't believe my car had any symptoms. I told her to check for engine error codes (and I knew what error code I was getting because I had checked it with an OBD scanner earlier). She said that i had no lights on so she couldn't check for codes. That makes no sense. I told her that the code was never cleared and she would find something. The fact that there is no engine light on doesn't matter. She said she could check it but since there was no light, and even though I was under warranty, VW would not cover it. That also doesn't make sense. This nonsense continued. The entire time she was rude, gave me false information, and seemed like she had no interest in helping me. And in the end, problems were found with my car. They also found the exact same engine error codes that I found, and I ended up losing almost half a day of work. More
Awesome experience from beginning to end. Nate was very nice greeted me as I pulled up. When I spoke to him on the phone he explained all of my issues with my vehicle, great help! nice greeted me as I pulled up. When I spoke to him on the phone he explained all of my issues with my vehicle, great help! More
Was very helpful. Gladly answered any questions I had and informative of things I didn't know. Would definitely recommend coming to this dealership and sales personnel. informative of things I didn't know. Would definitely recommend coming to this dealership and sales personnel. More
He was so kind and so helpful. He set up my blue tooth and he went over everything in the car with me. I cannot tell you how good I felt that he would actually do this. I hope you realize what a great pe and he went over everything in the car with me. I cannot tell you how good I felt that he would actually do this. I hope you realize what a great person you have on your sales team. I would do business with this dealership again and tell my friends to ask for Chris if they decide to come into your dealership. Thanks again ... Pat Lehnke More