Garnet Volkswagen Reading

Service department and staff are so friendly and organized. They have excellent customer service and make you feel comfortable while waiting. So impressed with their timely service they provide. The organized. They have excellent customer service and make you feel comfortable while waiting. So impressed with their timely service they provide. The atmosphere is so friendly oriented. Can't wait to fill out my new car survey ; so excited to share how Vision is a great dealership! More

I am proud and excited to share my experience with VW I am proud and excited to share my experience with VW Vision of Reading, PA dealership. I am a proud owner of 3 VW vehicles that I had purchased fro I am proud and excited to share my experience with VW Vision of Reading, PA dealership. I am a proud owner of 3 VW vehicles that I had purchased from this dealership. I work for one of the largest employees in Berks County, The Reading Health System. I wish not only to share with my fellow employees but whoever else is interested in purchasing a VW vehicle. In 2008, we bought our first VW: Jetta. Presently it is passed down to our daughter Katie to enjoy. While servicing the Jetta in 2012 I found a VW GOLF TDI that would be perfect for my husband who commutes to Lancaster every day. Tim Dati was our salesman for that car and was absolutely fabulous, down to earth and helped us stay within our budget. So my last car was a new 2013 Hyundai Tucson, which was intended for my husband but got passed to me. I hated it and only had it for less than a year! You gotta drive something you love is my motto. I missed having turbo and diesel cars today; you just can’t beat. I did some research and according to consumer reports; 2 of the top 10 diesel vehicles, were the Golf and the Passat. So back to vision I went and looked up Tim. He is no longer in sales but directed me to Blaine Hassler and Jason Rex. Blaine took me out on my test drive and blew me away with the knowledge he had of the Passat, remember I did research and he was “spot on” with knowledge, capability and reliability. I told him what features I was looking for, a monthly payment and negotiated my new car trade in. In addition, it depended on my credit? Well …..How does 870 sound? Not only do I take pride in my cars but how hard I work for the things I buy. Dave Kazmierczak was great too. He took care of all my financial paper work and got me the best interest rate of 2.4%. Yay...? Dave and Jason had helped me get the best price for my trade in and all available incentives to get me where I needed my payment to be. Sold! It gets better, at the time when I was done signing and ready to leave, Blaine spent a good 45 minutes, setting up my blue tooth, my VW car net and going over every feature of my new Passat. I had bought my SAAB from Nissan Eisenhauser and Tucson from Hyundai of Shillington and NEVER had that kind of service. I was so impressed by this for this is the first time ever a salesman’s went to this great length for me to know my car. By the end of my experience I felt like family. Truly! I am very hard to please and truth be told not very trust worthy, however this dealer ship is very friendly, knowledgeable and gives great customer service. I highly recommend this dealership to anyone who is interested in a VW. Ask for Blaine Hassler! A true satisfied customer, Beth Hufford. More

Chris and his team were fantastic. He knew everything about the Passat. The trade-in terms were as promised. This transaction was so much better than what we experienced at Wyoming Valley that he will about the Passat. The trade-in terms were as promised. This transaction was so much better than what we experienced at Wyoming Valley that he will have our business for a long time. Chris is a true professional. More

The staff at Reading Volkswagen was very friendly and knowledgable. I loved how Nate came out to explain exactly what was done to my car and what may be needed in the future. Thank you! knowledgable. I loved how Nate came out to explain exactly what was done to my car and what may be needed in the future. Thank you! More

Chris Brown was the reason that we bought a Tiguan. He went the extra mile to show us all the features and benefits of the Tiguan. He also made us feel confident in the dealership. When we picked up the n went the extra mile to show us all the features and benefits of the Tiguan. He also made us feel confident in the dealership. When we picked up the new car Chris helped set everything up to our needs. He did not rush us out the door. Chris has also followed up to make sure that all is well with the new car. I would absolutely recommend this dealer and specifically Chris Brown. More

I love my car!!! I also appreciate the attention that I received before and after I purchased it. I was given thorough explanations of the service program, the actual mechanics of the vehicle I purchased, received before and after I purchased it. I was given thorough explanations of the service program, the actual mechanics of the vehicle I purchased, and all the contact info I need in case of an emergency. Since this was my first purchase of a diesel, they were able to give me detailed answers to all my questions. Jason Moyer has been a pleasure to work with from start to finish as well as all the other folks from Vision VW that I interacted with and will continue to work with in the years to come. I already received plenty of envious comments from the folks at the office and it is a vehicle that suits me as well as the family. Thanks again to Jason and the folks from Vision. I look forward to another purchase in the years to come. More

jason was very friiendly knew what he was talking about answered all the questions i had knew the answers without having to look them up got a great deal which he helped me out with i could not be happier answered all the questions i had knew the answers without having to look them up got a great deal which he helped me out with i could not be happier with my jetta and thankful for him getting me into it i would buy from him again and would send people to him to buy vehicles in a heart beat More

Nate is an incredible individual! From the first moment I called throughout the entire experience he was kind, considerate, professional, patient and most importantly personable. I would highly recommend him called throughout the entire experience he was kind, considerate, professional, patient and most importantly personable. I would highly recommend him to anyone in need of service expertise! More

Cold start issue - Repair seemed to have worked.... knocking on wood. Rental car provided Car returned washed Nate was great, and thanks to all involved. knocking on wood. Rental car provided Car returned washed Nate was great, and thanks to all involved. More

I have never experienced better service, knowledge or professionalism from any other dealer or sales consultant than with Reading VW/Audi or Jason Moyer. My family's experience was second to none and we professionalism from any other dealer or sales consultant than with Reading VW/Audi or Jason Moyer. My family's experience was second to none and we will continue to purchase future vehicles with Reading VW and always work with Jason. Jason's overall knowledge of their brands and models was exceptional and we NEVER once felt pressured or "pushed" to make a sale. They wanted what was best for us and we felt comfortable with all departments and employees. For these reasons, we literally bought 2 vehicles from Jason in 2 days. Thank you for everything! More