Garden State Honda

This is a very professional dealership. This was my fourth Honda and I have dealt with some lousy dealerships. Yong is very straight forward and respectful. There was no pressure. He was a pleasure and fourth Honda and I have dealt with some lousy dealerships. Yong is very straight forward and respectful. There was no pressure. He was a pleasure and I would buy another car from him. Pricing was competitive and service was excellent. More

Justine was an ideal sales consultant - professional, friendly, knowledgable and, most importantly, an active listener. It is because of Justine and the seamless transaction that we (wife and I) will gl friendly, knowledgable and, most importantly, an active listener. It is because of Justine and the seamless transaction that we (wife and I) will gladly provide Garden State with with future referrals when we hear of a family or friend who will be looking to buy. Additionally, Elaine (in Finance), as well, was just as professional, friendly and knowledgeable in answering all of our questions regarding the finance paper-work. We walked in on a Saturday afternoon and had tight time constraints due to a scheduled event in the evening. I explained this to them and we had our car a short while later and just as advertised in the newspaper. Overall, very pleased. More

Drove from NY to NJ on the promise that they will beat any Honda Dealership price. Upon arriving at Garden State Honda I was told that I would only be offered a price if I agreed to purchase the car the s any Honda Dealership price. Upon arriving at Garden State Honda I was told that I would only be offered a price if I agreed to purchase the car the same day. Then they offered me a price of $50.00 less than the NY Honda Dealer. $50 barely covered my gas cost from NY to NJ and back to NY. I had to haggle to get a better offer. Purchased the car and paid for an auto start. Just to discover on the day I came to pick up the car that the auto start was not installed. A promise to refund me for the auto start never materialized. I had to go through my credit card company to void the charge for the auto start. Do not believe them when they say they will beat any other dealership price with a serious offer. More

We just picked up our Honda Pilot a month ago and this counts as the 7th car we have leased through Tim. He is thoughtful and caring, and I am amazed at how thorough he is too! We will be leasing anoth counts as the 7th car we have leased through Tim. He is thoughtful and caring, and I am amazed at how thorough he is too! We will be leasing another car in a few months, and I have convinced my stepdaughters to go into a HONDA and give up the VW they have. LLM More

never again. We were lied to over and over from the time we walked in from the time we left. will never go there again. we walked in from the time we left. will never go there again. More

I called Garden State Honda, and said I would come in later in the day that was Saturday July 23, 2011. When I arrived was greed by a salesmen who he was excepting me, per a message from the person later in the day that was Saturday July 23, 2011. When I arrived was greed by a salesmen who he was excepting me, per a message from the person I spoke with. We took the car for a drive and when we returned to the dealer, his comment was so what can we do for you today! I said I wanted to lease a 2011 Accord Special Edition. He said lets see what we can do,after many hours of back and forth we can to an agreement and I drove my new car home without leaving any deposit. I returned to the dealer on Tuesday July 26,2011 with my check for the fees required In closing I would recomened Garden State Honda and Dwayne to anyone looking for a new honda. Michael L. Kornweiser More

Sales person was very friendly and tried to help me get the best option to buy my lease car already at the end of the term, but his Boss( Manager) didn't agree to give me a good rate to finance my car, he the best option to buy my lease car already at the end of the term, but his Boss( Manager) didn't agree to give me a good rate to finance my car, he state that he was unable to beat the interest rate that I had from other institutions. I left the dealer without a deal but I went to another dealer Planet Honda in route 22 and they were able to work a very good deal to finance my car. I can't recomended this dealer to anyone. More

I was at the dealership from 12:30PM to 4:30PM on Monday, July 12, 2011. I had finally finalized my deal with Salesman Gary Cole and his manager Hamad Matari, and had purchased the 2011 Honda Elemnet with 25 July 12, 2011. I had finally finalized my deal with Salesman Gary Cole and his manager Hamad Matari, and had purchased the 2011 Honda Elemnet with 25 miles on it. I was been sent to meet with the financial manager Elaine Maragh, whom had told me that my credit scores have been dropped because I had gone to too many dealerships, that I shall not check my credit anymore. She told me the bank could only offer me 6.99 as my interest rate, however, the bank is willing to offer me the 4.99 interest rate if I would purchase the following packages: LOJACK $750, GAP $850, and Extended Service Contract for $1895. I had put a downpayment down for $2000, so the balance with these packages included are all financed. The pink slip I got for the GAP lists the American Honda Finance Corp's # as "801-912-9193"; and it was printed. That is not the number. Basiclly it is trying to give me a hardtime to find the bank. The radio that comes with the vehicle does not have a good reception for even the most popular stations such as 103 and 97 and 92 and such. I drive to New York and Atlantic City from Parsippany for hours and it has been like that for the entire trip. It has nothing to do with bad reception in "CERTAIN AREAs"; which the "CERTAIN AREA" is over 2-hour long? I ran my credit scores and they are 748, 768, and 771 on July 16. Being 42 Year-old I could not belive that I have actullay fall for this scam and would see to the best of my ability to get this situation resolved in a civilized manner but yet the dealership must pay a price for scamming its clients. ***** Following Up with the situation, I contacted Debbie the Sales Manager whom insists me going there to "RESIGNING' my contract next Monday which I believe would be totally unnecessary, because all I need is the refund on the unwanted packages and formal apology. As I expressed my concerns that I would never like to set foot in that place ever again, and that I would bring some friends over to meet her next Monday being afraid that what would be happening to me at that dealership. She responds "Why? Are you going to beat me up?"; which I immediately encounter such comment by replying witH "Do not put words into my mouth"; At this time I am really concerned about my own safety and the possibility of being set up for retaliation from the dealership. I am really considering taking this situation to the next level and have legal actions for my own protection. ***** Following Up the situation, I received a call from Tim the General Manager whom seemed to be able to communicate with me on the same wave length, and to be able to helped me out. I met him in person at the dealership again, and he was able to have me signed a new contract without the charges from the GAP and the Extended Service, and offered me a discount for the LOJACK because I believe it is over the market value. He assured me that disciplinary actions are to be taken with the financial manager, and he assured me that Debbie had made her comments in a joking kind of way and really means no harm, and that she is actually a nice person. He also called the service station for another Tim whom he suggested to see when I am taking my car there for my troubled radio. I like the way Tim is handling the situation and he is very mature at his age and really means business in a sincere way. I really wish all the employees there are like him. ***** I went down to the service station which is about 20 minutes away, and had met Tim. They all seem very friendly and nice but at first glance they could nit figure out what was wrong with my radio, and suggested that I took a loner car and et them test drive a few days to locate the trouble since the radio was working fine in the shop. I decided to wait for them to do an initial inspection on that radio, and the service station in Passaic had a nice lounge area with Donuts, coffee, and computers for Web Surfing. Before I could even start to check my email, Tim found me and told me that my car was missing an antenna, that I have sharp hearings for had pin pointed the radio had a problem. They installed the antenna. ***** To finalize the situation, I just found out from the EDMONDS that I should not be charged with $299 documentation fee, and that my registration fee should not have been $399 because that is not how that NJ state is charging us. I wished I had pin pointed this problem but at this time I just wanted this to be an experience and put it behind my head. I am not going to withdraw this review because I had put everything down as true to its originality as I could because there is no hard proof, and for people to see this review and make judgement on themselves. More

My experience at Garden State Honda was great. I have owned 7 vehicles and went to 7 car different dealerships during my lifetime. This was the most pleasant, relaxed and unpressured experience I have ev owned 7 vehicles and went to 7 car different dealerships during my lifetime. This was the most pleasant, relaxed and unpressured experience I have ever encountered at a dealership. The staff was very friendly and low key. No one appeared as if the very next sale was their last and had to pressure customers into a car purchase. I had my reservations about beginning my search for another vehicle because I am a female and went to the dealership alone. Earl and Ali made my experience worth while and I am definitely a Honda convert now and will probably purchase only from this dealership. I am not being paid to write this and most people only write reviews when they are negative. This dealership and their staff have definitely changed my mind and opinion about car salesmen. More

The price was the best we saw. Dave was very friendly and welcoming and helpful. The process was quick without hitches, EXCEPT we couldn't get either of the blue colors we wanted and had to go with a bo and welcoming and helpful. The process was quick without hitches, EXCEPT we couldn't get either of the blue colors we wanted and had to go with a boring silver car. More