Garden State Honda

Garden State Honda is awful. AAA Dealer Relations called them and spoke to manager, Jerry Ojeda to see if they had the car that I wanted and told Jerry that I would drive to the dealership. I also called Je them and spoke to manager, Jerry Ojeda to see if they had the car that I wanted and told Jerry that I would drive to the dealership. I also called Jerry introduced myself and told him that I would be at the dealership the next day. I rented a car then called Jerry to tell him I would be there at 3:00 p.m. I live an hour from the dealership. When I arrived at Garden State Honda, I was told that the car had been sold while I was driving to the dealership. They said someone came in to buy the car in blue but when they saw my car (white) which was waiting for me to arrive, the person wanted the white instead of the blue so they sold it to her knowing that I was on my way. They told me that she was leaving the dealership when I arrived. Garden State Honda is a dealer for both AAA and Costco members. How appalling. I complained to both AAA Dealer Relations and Costco and hope that Garden State Honda will be thrown out of both of their programs very soon. If this is how they treat a AAA and Costco member, I can not imagine how they treat the rest of their customers. They rate an F at the Better Business Bureau. It took me 2 hours to get home in the Garden State Parkway traffic. Garden State Honda wasted a lot of my time and my money for a rental car. More

My salesman was very helpful in finding the vehicle I wanted and at the price I was looking for. I got prices from numerous dealers in my area and Garden State Honda was the best price I received. My s wanted and at the price I was looking for. I got prices from numerous dealers in my area and Garden State Honda was the best price I received. My salesman took me to my vehicle of choice even though it was at another site and it was pouring rain out. More

Don't keep the written word. Change the terms and price the closer you think you are getting to make a deal. They keep changing sales reps each time which makes it difficult and requires you to keep repea the closer you think you are getting to make a deal. They keep changing sales reps each time which makes it difficult and requires you to keep repeating yourself. Too many other Honda dealers to work with...don't waste your time. More

I am very happy with the Sales Rep service who help me to set deal and Finance department was very cooperative and friendly.I paid cash for my car but they explained financing options very well. I have bou set deal and Finance department was very cooperative and friendly.I paid cash for my car but they explained financing options very well. I have bought my first car Honda Accord 2004 from them ,therefore, decided to go them again. More

I walked into Garden State Honda on a Friday morning knowing the exact vehicle I wanted to buy (Odyssey EX) and with a pre-arranged internet price quote from Amex/zag.com in hand. All that was left was knowing the exact vehicle I wanted to buy (Odyssey EX) and with a pre-arranged internet price quote from Amex/zag.com in hand. All that was left was to work out the financing and take delivery! I was directed to Jimmy DiGiorgio by the Internet salesperson. Jimmy D honored the pre-determined price without hassle and told me they had one EX model left in stock, which we could have ready in a couple of hours. I paid a deposit, we contacted my insurance for coverage and I was back out of the dealership within 45 minutes - what a breeze! I came back in the afternoon to pick up the car, working with Ben in the finance dept to seal the deal. He was great, explaining everything calmly and without pressure. Jimmy D walked me out to the lot, explained the basics of the car and special features and sent us on our way. He followed up a day or two later to check that everything was going OK with the new car, and that we were satisfied. Overall the experience was wonderful - low pressure, courteous, and knowledgeable. I'd go back there again and I intend to use them for service. More

I highly recommend Tony and this dealership. It was an excellent experience working with them. He's very friendly and helpful and they made everything possible for Us to get a new car. Thank You and I'll excellent experience working with them. He's very friendly and helpful and they made everything possible for Us to get a new car. Thank You and I'll surely recommend Tony to families and friends. More

This dealer passes a $495.00 internet charge to their customers. Reason being "you saw a car they were advertising on their website on the internet". This is just a legal way to rape the customer. I re customers. Reason being "you saw a car they were advertising on their website on the internet". This is just a legal way to rape the customer. I realize that we all use the internet for buisness, but to pass a cost such as this to the consumer is ridiculous and to be adamant and cocky about to adjusting the cost or waiving is even more ridiculous. More

On June 19 this year, I went to the dealership to look for a used car. We placed a deposit of $250 to start the transaction for a car. The deal did not push through and as what was stated the money should for a used car. We placed a deposit of $250 to start the transaction for a car. The deal did not push through and as what was stated the money should be returned to us but up to this time, we have not gotten our money back. More

Yong Shin is a very good sale guy. We visited there at round 8 PM last Friday. I have already do a lot of research on Accord LX, so we just negotiated the price. After that, he showed us the car and answe round 8 PM last Friday. I have already do a lot of research on Accord LX, so we just negotiated the price. After that, he showed us the car and answer your quesitons. We deiced to buy and sign the contract and put the deposit. the whole process is just 50 minutes. No hidden cost, no meaningless bargaining. On the next morning, I went there to pick up my car. He explained clearly every respect of the car prepare all the paperwork efficiently. During the coversion, I am a little bit nervous since I hear a lot of stories that the sales guy will play tricks after you sign the contract. Finally I realize that everying here is very smooth, I don't need to worry about those tricks. I drive out my lovely car after around 1 hour. Actually I got a little bit better price from another dealer, but the ratings the comments on this website make me decide to deal with garden state honda. This is a very pleasant expereince for me. More

In leasing over 10 vehicles in my life, David Russo made an otherwise grueling experience pleasurable. I was met with smile and a friendly handshake and the professionalism flowed from that point forward. an otherwise grueling experience pleasurable. I was met with smile and a friendly handshake and the professionalism flowed from that point forward. I would highly recommend them (David) to anyone in the market for a Honda. More