Garden State Honda

I purchased a Honda Pilot w/ Garden State Honda in Clifton approximately 2.5 weeks ago. The Salesman was David Russo. The Sales Manager was Debbie. I can’t complain about the service I received from t Clifton approximately 2.5 weeks ago. The Salesman was David Russo. The Sales Manager was Debbie. I can’t complain about the service I received from this business, everything was satisfactory and efficient to my satisfaction. I would recommend David, Debbie and Garden State Honda to anyone looking for a new Honda vehicle. I’m certain anyone who decides to look for a Honda at this dealership will leave there feeling just as satisfied and content w/ the process. More

I had a satisfying experience at this dealership and recommend it to anyone searching for a Honda. recommend it to anyone searching for a Honda. More

John was helpful with getting us our brand new 2026 prologue. Will surely come back to renew lease with him prologue. Will surely come back to renew lease with him More

Jon is great! !! Always very helpful and informative. 2nd time dealing with him and always does his best to work with you. Thank you Jon !! Always very helpful and informative. 2nd time dealing with him and always does his best to work with you. Thank you Jon More

Humberto es un Excelente vendedor, nos ha apoyado por dos ocasiones con un muy buen servicio claro y confiable ocasiones con un muy buen servicio claro y confiable More

This was my second time to buy Honda vehicles from him. I was so happy with him for the services... I was so happy with him for the services... More

I am extremely disappointed with my experience at Garden State Honda. After receiving a recall notification for my vehicle, I called the dealership and scheduled an appointment. I arrived on time and was t State Honda. After receiving a recall notification for my vehicle, I called the dealership and scheduled an appointment. I arrived on time and was told the recall service would take about 1–2 hours. While I was there, they also recommended additional service, which I approved based on the estimated completion time. Hours went by with very little communication. Around 4:30 PM, after waiting more than four hours, I was finally told they could not complete the recall because they did not have the necessary parts in stock. I was then told that I had supposedly made the appointment online, implying that was the reason the parts were not ordered. However, that was not true—I called the dealership directly and the appointment was made by their receptionist. To make matters worse, I was told a manager might be able to provide one of the limited parts they had available, so I continued waiting. At 5:00 PM, I asked for an update because I was supposed to be in New York for an appointment. I was told it would be another 30 minutes. I didn’t receive my vehicle until approximately 6:00 PM, only to be told I would need to return on another day because the recall could not be performed. As a result, I lost work time, incurred additional expenses, wasted more than four hours of my day, and missed other commitments. What was most frustrating was the complete lack of accountability and the absence of even a simple apology. If a dealership schedules a recall appointment, it should verify that the required parts are available before asking customers to take time off work and wait for hours. This experience showed a serious lack of communication, planning, and respect for customers’ time. More

David Russo was once again great to work with for our new car lease. We always go back to Garden State Honda as they provide excellent customer service. car lease. We always go back to Garden State Honda as they provide excellent customer service. More

The staff were very friendly, supportive and knowledgeable. They helped me to get a nice certificate vehicle and gave me a best deal possible. Special thanks to John and Bathell. knowledgeable. They helped me to get a nice certificate vehicle and gave me a best deal possible. Special thanks to John and Bathell. More

Dealership were very welcoming, made it feel like home and was very honest with me. and was very honest with me. More