Garden State Honda

Wonderful experience, the salesperson David was amazing and Jerry from finance was just awesome. They noth made the experience as painless as.possible and Jerry from finance was just awesome. They noth made the experience as painless as.possible More

First time at the new building. It’s a beautiful showroom! Bethel was great! Couldn’t be nicer! Very helpful! It’s a beautiful showroom! Bethel was great! Couldn’t be nicer! Very helpful! More

Yong Shin is the absolute best salesman. Fantastic customer service and I will recommend everyone to him. Fantastic customer service and I will recommend everyone to him. More

I hate to talk negative about a local business, but this could happen to anyone. Garden State Honda is running a SHADY operation under the “Honda” brand name. The Staff Involved: Service Advisor: Che could happen to anyone. Garden State Honda is running a SHADY operation under the “Honda” brand name. The Staff Involved: Service Advisor: Cheyenne Henriquez Service Manager: Ramon Grullon The Documented Timeline: ( proven and documented) Monday: I arrived for a scheduled appointment. They turned me away and told me to return the next day. Tuesday: I handed over my keys. The car has remained in Honda’s 100% custody ever since. Wednesday (12:30 PM): Advisor Henriquez texted me the AC "working fine." This was my written confirmation that the repair was successful. Wednesday (3:29 PM): The story flipped. They admitted they ran out of refrigerant dealership wide. They left my system empty overnight despite my written concern that I didn't want to risk damage to the secondary parts. Thursday Morning: Suddenly, I am hit with an $1,874.39 quote for a dead compressor. A part that was "fine" on Wednesday is now "broken" on Thursday after sitting in their care while they were short on supplies Friday: As of Friday afternoon, the quote has fluctuated three times for the exact same repair: Original Quote: $1,874.39. Today’s Quote: $1,981.49 plus tax. ( refer to pictures ) Suddenly labor has dropped from a 4-hour job estimate ($799.80) to a 2.1-hour "Warranty" estimate ($357.44). They left me with no shuttle, no loaner, and a massive bill for their own equipment failure. I am posting the all interaction footages on my page later. USE EXTREME CAUTION BEFORE TRUSTING THIS SERVICE DEPARTMENT WITH YOUR VEHICLE OR YOUR WALLET More

We had a great experience,David Russo was very helpful and had a lot knowledge recommending us the right vehicle for my Family. and had a lot knowledge recommending us the right vehicle for my Family. More

Gracias a Humberto por la ayudo de mi compra de carro y a Jeremy el manager Jeremy el manager More

I had the pleasure of meeting Bethal Akor today, and he was both professional and genuinely pleasant. He took the time to listen carefully to my concerns and made the entire process of getting into a new c was both professional and genuinely pleasant. He took the time to listen carefully to my concerns and made the entire process of getting into a new car smooth and stress free. A special thank you to Debbie as well, who worked her magic behind the scenes. She even came over to introduce herself, which I truly appreciated—she was just as kind and welcoming. Overall, a great experience from start to finish! Thank you Garden State Honda! More

Great experience overall, very professional, patient and transparent. Would recommend to others interested in a Honda vehicle. transparent. Would recommend to others interested in a Honda vehicle. More

Humberto Cabrera went above and beyond! He was very knowledgeable and made our experience very pleasant. His service and professionalism was outstanding. Very honest and made sure we were s He was very knowledgeable and made our experience very pleasant. His service and professionalism was outstanding. Very honest and made sure we were satisfied with our decision. I will highly recommend seeing him. More

First time at the new showroom. It’s beautiful! My salesman was great and very nice! It’s beautiful! My salesman was great and very nice! More