
Garden State Honda
Clifton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This was the best deler by far and I have gone to many. We was in a very bad situation and Mr. Cesar Valenciano got us out of it and driving a new car with a better rate and no problems with any repairs or We was in a very bad situation and Mr. Cesar Valenciano got us out of it and driving a new car with a better rate and no problems with any repairs or malfuctions. I am very happy to have worked with the garden state honda family thank you very much Cesar and the all the crew. More
I'm very happy with the dwayne he helped and answered all my question I highly reccomand your dealership and dwayne everyone is very helpful and nice thank you my question I highly reccomand your dealership and dwayne everyone is very helpful and nice thank you More
Review of my awful experience at Garden State Honda: I Review of my awful experience at Garden State Honda: I first contacted them via email with an extremely detailed offer I received from another Honda Review of my awful experience at Garden State Honda: I first contacted them via email with an extremely detailed offer I received from another Honda dealership. The offer was trading in a 2011 Nissan Maxima in exchange for 2012 Honda Pilot AWD EX-L w/ Nav (I will provide the actually email I sent to GSH later. I was quickly called by a woman named Marsha stating that her manager Greg has accepted my offer and when can I come down. I stated to her before I come down let’s make sure we are on the same page and I went over all the numbers down to the last penny. She assured me YES Greg (the manager) will match my offer but he just needs to see my trade and verify the mileage, condition, and the options I disclosed were accurate. I once again asked are you positive Marsha said yes just ask for Greg we won’t waste your time. (was I in for a surprise). Upon arrival I was greeted and I asked for Greg and was told he was in the middle desk Marsha walked me over and introduced me. Greg did not help or discuss his deal he was matching (guess he was too busy eating lunch) so he called over sales rep Alex handed him some paperwork and told Alex this should be 1-2-3 (whatever that meant) So Alex greeted and walked me over to his desk and began entering info about my trade into there system. Then he took me for a test drive so I could see how the truck drove. After the test drive I came back to the dealer and about 45 minutes had passed. So I just walked around the dealer showroom for another 20 minutes or so. Then I was approached by a gentleman named Ceaser and walked me to Alex’s desk and told me to follow him and let’s talk about what were dealing with (I knew he was not coming to ask me what color I wanted) So as we sat down he started going over numbers of my offer I emailed them stating they don’t make sense (that’s when my blood began to boil) I immediately interrupted him because I seen the lease payments on the bottom of his page they were offering me of 709 and I may mention Marsha said to Greg accepted my offer of 472 per month. So I stormed out of there could not believe they called me in for that joke of an offer a nice 237 dollar difference….very unprofessional. My only question why would a manager ask me to come in and not even come close to what I believe he was doing. I was leasing the Pilot for my wife, and calling her to see what color she wanted and to come home with no truck….what a great disappointment. I purchased several car/suv before from various dealers and I never experienced anything closed to this. And to go on record I would never recommend any to this dealer unless some how they make it right! PS I will show the exact email I sent to them. More
I went to dealership to know the price of the vehicle. When I took the appointment, I was told, when I show the COSTCO membership card, dealership would give the Costco member price. Dealership DID NOT gi When I took the appointment, I was told, when I show the COSTCO membership card, dealership would give the Costco member price. Dealership DID NOT give me the COSTCO member price, while I was told they would match the Edmunds price. If the dealer were to say "They would match Edmunds Price", there was no need for me to go to this dealer. Dealer's concern was if I would the Vehicle on that day or not. As a customer I may or may not buy, after knowing the price, as price is a major factor for me. If the dealer does not want to offer me they could have told earlier. Even the Sales supervisor was conveying the message that the Edmunds price is better than the COSTCO member price, which is not correct. So if the dealership sales people are not sure about the price, please DO NOT convey wrong information. More
I called for prices and photos which were NOT on their website. the girl was rude on the phone, I asked to speak to manager, she said no one is available and HUNG up on me. I called back to speak to someo website. the girl was rude on the phone, I asked to speak to manager, she said no one is available and HUNG up on me. I called back to speak to someone else and got an attitude from someone else! I just called another dealer they handled my concerns right away, I went there and bought a car. Funny what professionalism can do! More
My experience working with John as well as the lease Manager and Sales Manager was top knotch. They were prepared with paperwork when i arrived and answered all ny questions thoroughly. I would give Manager and Sales Manager was top knotch. They were prepared with paperwork when i arrived and answered all ny questions thoroughly. I would give them 5 stars. Thank you! More
I went to Garden state honda over presidents weekend to lease a car. Saturday February 18, 2012. i had an appointment with Jimmy D.who was a very nice gentleman. i told him we had some issues with my credi lease a car. Saturday February 18, 2012. i had an appointment with Jimmy D.who was a very nice gentleman. i told him we had some issues with my credit. they ran the credit and said it was ok (640). we proceeded to work the numbers for the lease, after some back and forth haggling we came up with the price and I agreed. 2012 Honda accord SE Black on Black. Vehicle is in stock but not at this location they will have to prep it and bring it to me from there secaccus location. I said OK. Jimmy D. is still working with us and he is being very nice. everything set I give him my insurance information he is gonna call my insurance company for a binder. ok still all is going well. if we can't can't in touch with insurance company , not to worry they will provide me temp. insurance and of course 20 day temp plates. still all is going well,l i'm agreeing with everything. Wait their is a problem with my credit score, the same one I had when i walked in. seems like Honda has us rated as SELECT but we need PREFERRED status. (I did finance from honda before and paid off a 60 month finance in 32 months with one late payment) so they said it would be no problem to change the status but honda finance is closed so they will have to do it on monday morning. and they will call me about 1030 am to pick up the car. Ok, they will need i $500.00 deposit I did hesitate a little as to why so much but they needed it, but don't worry if the deal don't go through I will get my money back. So I put 500.00 on my credit card. they wrote on my paperwork, Subject to Preferred approval or deposit refunded and gave me a receipt for $500.00. i get a call from Garden state honda(Jimmy D.) February 20 at 3:00 pm The Deal Is DEAD... I say ok What about my deposit he says give me your credit card info and the office with refund the money Great.. thats monday afternoon. I check my statement online tuesday no credit yet, i check my statement wednesday no credit yet. So I call garden state honda they switch me account services Guess what..No one answers the phone i leave a message and no one calls me back. now its thursday still no credit. so i call Jimmy D. and leave a message He calls me back in 10 minutes I tell him whats going on he don't understand and says he will see what the problem is. great Jimmys been good to us all along. later on I call account services. you guessed it no answer so i left a message and still no one called me back. already waiting two days for a return call. So I call my credit Card company and I put it in dispute. Jimmy D. is a asset to this dealership. too bad i can't say the same for the rest. ***AVOID GIVING THEM MONEY***** More
My personal disabilities were met with care. The profesionalism I experienced. The ease of service. There was a real team effort. They stayed after work to test drive the vehicle. I am very impresse profesionalism I experienced. The ease of service. There was a real team effort. They stayed after work to test drive the vehicle. I am very impressed and would go their before anyone else when I buy my next car. More
STAY AWAY FROM THIS DEALER... These guys throw attitude at you if dont end up buying a car with them. I wanted to buy a honda accord and asked for a ride to the showroom which is 5-6 miles from my place. at you if dont end up buying a car with them. I wanted to buy a honda accord and asked for a ride to the showroom which is 5-6 miles from my place. A well behaved river came to pick us up. we sat down to make a deal but somehow the dealer did not agree on the price we wanted and we decided to leave. Dwayne got upset, which is quite understandable and told us to take a cab and go back home, which was totally unacceptable.. me and my wife got mad and decided to leave right away. Dwayn's manager, Eric comes in and never apologized for watever happened... he said he can get us a ride back but we will have to wait 30-45 mins. It was already 9.30pm. Again no one apologized for the rude behavior and we ended up taking a cab. I AM NOT GOING BACK TO THIS DEALER EVEN IF THEY SELL ME THE ACCORD AT THE PRICE OF CIVIC. STAY AWAY FROM THIS DEALER. More
This is the best place to buy a car. Ask for Jimmy D. He is their top salesman and does an amazing job. This place bends over backwards to satisfy their customers. Great car, price, service,experience. High is their top salesman and does an amazing job. This place bends over backwards to satisfy their customers. Great car, price, service,experience. Highest recommendation. Fair prices. But be sure to ask for Jimmy "D" I'm not him but he made me into a fan. More