Garden State Honda

After having been put through the ringer at several area Honda dealerships, I decided to make one last attempt to get a new Odyssey. Instead of showing up in person to be abused, this time I went to Garden Honda dealerships, I decided to make one last attempt to get a new Odyssey. Instead of showing up in person to be abused, this time I went to Garden State Honda on-line and requested a quote. Honestly, I was not expecting anything different than the usual run-around, but within minutes a got a pleasant response from Natasha Marques who listened to my woes about getting into a new lease while trading in my old Odyssey. She was courteous, friendly and very professional. Natasha then got Elaine, the Finance Mgr. involved, who worked out the leasing issues and suggested I come to get my trade-in inspected. Unlike other finance managers whom I've dealt with, Elaine followed through with a no-nonsense and honest approach. She didn't tell me one thing on the phone, only to say something completely different once I got in. That is what I experienced elsewhere. When my husband and I finally went, we were assisted by Sterling, who got us started on the paperwork and did a great job explaining all the details of the car. Elaine finalized the deal with our trade-in and we accepted a very fair offer. Victor Rodriguez and Ed Gorham also assisted in working out all the leasing details and couldn't have been nicer or more professional in getting the deal done. Overall, I am somewhat shocked that I actually had a pleasant experience at a car dealership without the exhausting haggling and abusive tactics. Garden State Honda did an terrific job and I would not hesitate recommending them to anyone looking to buy or lease a car. The management at Garden State Honda is definitely doing something right because everyone who we dealt with gave us outstanding service and attention. Don't waste your time going to any other dealership! More

Julio, Elaine and John Mitchell made my husband and I feel like family and care about their customers.This is the number 1 Honda Dealership in my book. feel like family and care about their customers.This is the number 1 Honda Dealership in my book. More

Jimmy "D" was not only a pleasure to work with as well as very professional but he also made my husband and myself feel very at ease with the entire transaction. Jeff was also so helpful with ever as well as very professional but he also made my husband and myself feel very at ease with the entire transaction. Jeff was also so helpful with every aspect of our Honda purchase-a gentleman. In a world where purchasing a car can be rough-everyone at Garden State Honda is top notch! More

The service I received was outstanding by Johan Payero and Ali Ranjha!!! Both times I went to the dealer in Passaic in 2010 and this year 2013 Ali was more than helpful. He as well as Johan went above and and Ali Ranjha!!! Both times I went to the dealer in Passaic in 2010 and this year 2013 Ali was more than helpful. He as well as Johan went above and beyond to assist me in my needs. I will recommend this dealer to anyone and I will return to trade in my car soon. Thank you again to Ali and Johan! More

Alwyn Douglas was a pleasure to work with and I felt he was honest and fair in my dealings with him. He was professional in the way he explained all the features of the vehicle I ended up leasing and I wa was honest and fair in my dealings with him. He was professional in the way he explained all the features of the vehicle I ended up leasing and I was very happy with my negotiated down payment and monthly payment. Alwyn is a happy person and laughs a lot, so he makes it fun to get through what can be a tedious process. I also appreciated how quickly and professionally Hamad Matari processed my paperwork to get me on my way. Alwyn and Hamad both have very friendly personalities. This is actually the second time I've worked with Garden State Honda. I would highly recommend this dealership, they love return customers! More

Why I gave the rating above? If I could give a ten rating I would. Garden State Honda was my third choice during my car purchasing adventure and I wish I would've gone there first. My son-in-law highly rec I would. Garden State Honda was my third choice during my car purchasing adventure and I wish I would've gone there first. My son-in-law highly recommended and took me into the dealership on 5/14/13. I currently have a 1994 and 1996 car but getting a 2013 was a dream come true. I was not sure if I could qualify for it but the salesperson Julio Cartagena made my first experience and my dream come true to have a brand new car. At all times during the process he was courteous, friendly and he just made my family and I feel so comfortable. The time spend at the dealership with everyone that my family and I came in contact with was unique. Thank you for making my first time a memorable one. More

I was very pleased with my buy of used 2011 Honda CR-Z EX. Great atmosphere and people that really like to help. Very good help in all steps of buying the car. Also great Service Department (I had problem EX. Great atmosphere and people that really like to help. Very good help in all steps of buying the car. Also great Service Department (I had problem with TPMS System after 2 weeks after buy). More

Johny B was an excellent salesman. He literally did everything he could to get us the best deal possible and even came in on his day off to sell us the car. If you go to Garden State Honda I would def everything he could to get us the best deal possible and even came in on his day off to sell us the car. If you go to Garden State Honda I would definitely suggest you ask for him. More

Staff were extremely professional and helpful. Did not feel pressured! Everything was explained to me in great detail and I felt I received a very fair deal. I would recommend this dealership without he feel pressured! Everything was explained to me in great detail and I felt I received a very fair deal. I would recommend this dealership without hesitation! Julio walked me through the instruments in my new car and made several follow-up phone calls to see if I needed help or had any further questions. Very pleased with my experience. More

Sterling Pierre was a very good salesman - great personality, informative, knowledgeable, very willing to get the best deal without pressure for a sale. Would recommend my family and friends to us personality, informative, knowledgeable, very willing to get the best deal without pressure for a sale. Would recommend my family and friends to use this dealership and Sterling as a salesman. He and the rest of the staff make you feel like you are PART OF THE FAMILY! Frank Mitchell More