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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,949 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,949 reviews

October 25, 2024

Very good service, customer service really friendly, service department guys very helpful,times perfect, in general excellent service More

by fmlacer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 28, 2024 -

Garden Grove Kia responded

We're delighted to hear you had an excellent experience with our team at Garden Grove Kia! Thank you for highlighting the friendly and helpful service. We look forward to serving you in the future!

October 25, 2024

I brought my car in for the ignition recall and suspected oil issue. even though they typically ony do services on Saturday, they still looked at my car. Awesome customer service! They made me feel valued! More

by cheryldulong
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Franklin
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Oct 28, 2024 -

Garden Grove Kia responded

Cheryl, we're delighted to hear that our team at Garden Grove Kia made you feel valued and provided awesome customer service. Thank you for sharing your experience with us!

October 25, 2024

Friendly staff. Had a great experience in buying our new Kia sportage. We would use them again More

by chriswyatt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi
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Oct 25, 2024 -

Garden Grove Kia responded

Thanks for choosing us, Chris! We're glad to know your experience with our Garden Grove Kia team was a positive one. Enjoy your new Kia Sportage!

October 25, 2024

Great service and customer service it was easy and quick to get my first service for my Kia I went to Kia garden grove best team there More

by rodrigoguillermo1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Oct 25, 2024 -

Garden Grove Kia responded

We're delighted to hear that your first service experience at Garden Grove Kia was smooth and efficient! Our team is committed to providing top-notch customer service, and we're glad you felt well taken care of. Thanks for choosing us!

October 25, 2024

I like the service that they give me for my oil change help me alot More

by karinamartinez4183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar martinez
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Oct 25, 2024 -

Garden Grove Kia responded

Karina, we're glad you can count on the Garden Grove Kia team. Thanks for sharing your feedback!

October 25, 2024

Dealer Cesar was friendly, patient and provided great service during our stay. We would recommend him to others. More

by h.yo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar "Juice" Hernandez, Paul Park
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Oct 25, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cesar provided friendly and patient service during your visit at Garden Grove Kia. Thank you for recommending him, and we appreciate your support!

October 25, 2024

My service consultant was Jeremy Fox. Exceeded my expectations and was helpful and accommodating since I did not have a scheduled appointment. Friendly staff, professional, helpful, accom More

by MELANIEVASQUEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Oct 28, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia, Melanie! We're delighted to hear that Jeremy and our team exceeded your expectations. We appreciate the kind words about our service, and we're always here to help whenever you need it!

October 25, 2024

Came in for a scheduled appointment of which Garden Grove were able to assist with multiple procedures. Once arrive was a quick check in and provided me with options while awaited for my service to be More

by Chris T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 28, 2024 -

Garden Grove Kia responded

Chris, we're delighted to hear that your appointment went smoothly and efficiently at Garden Grove Kia. Thank you for sharing your experience with us!

October 24, 2024

I had a great experience with Cory. I was able to pick my car out online before coming in. More

by DGranich20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
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Oct 24, 2024 -

Garden Grove Kia responded

Congratulations on your new car! We are thrilled that Cory was helpful throughout the buying process. Thank you for taking the time to share and leave Garden Grove Kia a five-star review!

October 24, 2024

Very fast and detailed when it comes to helping you figure out what is wrong with your car and what services will be required the next time around. More

by FERNANDO.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher , Justin Fernandez
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Oct 24, 2024 -

Garden Grove Kia responded

Fernando, we're delighted to hear that our team at Garden Grove Kia provided you with fast and detailed service. Thank you for your feedback!

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