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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,625 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,625 reviews

June 05, 2024

Great service! The man who did my paperwork was very gracious and I felt like he was there to help him please. I gave him five stars. More

by gladysinspace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 06, 2024 -

Garden Grove Kia responded

Thank you for the fantastic review! We're delighted to hear that our team at Garden Grove Kia provided such excellent care. We appreciate your support and look forward to assisting you again in the future!

June 05, 2024

Excellent customer service! , eager to help me, even though I didn’t have any appointments More

by isabels28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Effrain
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Jun 06, 2024 -

Garden Grove Kia responded

Isabel, thank you for trusting Garden Grove Kia with your business!

June 04, 2024

They are all kind and helpful especially Andrea and Seo in financial department. It was pleasant to visit and purchase my car through the Kia Garden Grove. More

by joeypark87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Garden Grove Kia responded

Joey, we're delighted to hear that Andrea and Seo made your experience at Garden Grove Kia a pleasant one. Enjoy your new car!

June 04, 2024

Service was fast and they gave me a complimentary car wash, which was nice. Thanks! More

by gstazn12017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy from service department
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Jun 05, 2024 -

Garden Grove Kia responded

Thank you for the great review. We look forward to seeing you again at Garden Grove Kia!

June 04, 2024

Fantastic experience all around. We felt very at ease and welcome the entire time. No pressure, just open and honest answers. ET is the man, and amazing at what he does. We will More

by brandondowhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Garden Grove Kia responded

Brandon, we're delighted to hear you had a fantastic experience with ET and the team at Garden Grove Kia. Thanks for sharing your positive feedback! Looking forward to seeing you again soon!

June 03, 2024

They are very polite and fast and gave an accurate estimate of the amount of time the visit would take. More

by JILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 03, 2024 -

Garden Grove Kia responded

Jill, thanks for highlighting the efficiency and politeness of our team at Garden Grove Kia! We appreciate your feedback.

June 01, 2024

I received the service at the fastest speed. The man who helped me was also kind ~ thank you. More

by myjob1237@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis mendoza
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Jun 03, 2024 -

Garden Grove Kia responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Garden Grove Kia Team

June 01, 2024

Always a pleasure to go to Garden Grove Kia. Making an appointment I'd easy on the app, service people are super and waiting at their lounge was comfortable More

by mishymumu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service employees Christopher, Luis and Efrain
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Jun 03, 2024 -

Garden Grove Kia responded

Thanks for sharing your positive experience! We're glad to hear that making an appointment was easy and you found our lounge comfortable. The team at Garden Grove Kia appreciates your support!

June 01, 2024

They are very polite, patient, and answered all my questions. It was pleasant to visit this place. More

by dramirhamidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer
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Jun 03, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We appreciate your positive feedback.

May 31, 2024

Came in without an appointment because I was in the area, and they were able to squeeze me in. Car was ready at the promised time. More

by tweedtdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
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May 31, 2024 -

Garden Grove Kia responded

Thanks for stopping by Garden Grove Kia! We're glad we could accommodate you and get your car ready on time. Safe travels!

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