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Garden Grove Kia
Garden Grove, CA
3,980 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,980 reviews
November 14, 2024
This was our first leasing experience-- we'd been researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we c researching a Kia Sportage for a while and knew it was the right type of vehicle for us, but we didn't know the difference between options. When we came to this dealership, Javier was extremely knowledgeable and gave us the space and answers we needed to make the right decision. We couldn't be more excited and happy with our car! Every step of the process was streamlined as we took time to weigh our package options and read the fine print. We're so grateful that Javier was the one walking us through the process. We also got a full run-through of the car's features and functions after signing. Can't say enough good things about this location and Javier's helpfulness! More
by briank
Verified CustomerEmployees Worked With
Javier
November 14, 2024
Garden Grove Kia's staff provided a personal friendly car buying experience. They spent time going over all the Sorento's features and answered all our questions. Thank you to Javier and Kenny!' buying experience. They spent time going over all the Sorento's features and answered all our questions. Thank you to Javier and Kenny!' More
by lori.e.goodfriend
Employees Worked With
Javier Santos
November 14, 2024
Mia was amazing to work with. She was personal and friendly. The shopping experience was easy and informative. They worked with me on my needs and I am a happy owner of a KIA EV 9 She was personal and friendly. The shopping experience was easy and informative. They worked with me on my needs and I am a happy owner of a KIA EV 9. More
by Vansgirl1
Employees Worked With
Mia Mendez
November 14, 2024
E. Torrez was amazing. He greeted me right away and helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. More
by jessica.olague10
November 13, 2024
A very nice experience. The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back agai The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back again. More
by numb65
Employees Worked With
Cesar Hernandez
November 13, 2024
I would rate Garden Grove Kia five stars for their great customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car was in the shop. More
by EMD
Employees Worked With
Eric in the service department
