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Garden Grove Kia
Garden Grove, CA
3,978 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,978 reviews
Verified Customer
November 14, 2024
Mia was amazing to work with. She was personal and friendly. The shopping experience was easy and informative. They worked with me on my needs and I am a happy owner of a KIA EV 9 She was personal and friendly. The shopping experience was easy and informative. They worked with me on my needs and I am a happy owner of a KIA EV 9. More
by Vansgirl1
Employees Worked With
Mia Mendez
November 14, 2024
Garden Grove Kia's staff provided a personal friendly car buying experience. They spent time going over all the Sorento's features and answered all our questions. Thank you to Javier and Kenny!' buying experience. They spent time going over all the Sorento's features and answered all our questions. Thank you to Javier and Kenny!' More
by lori.e.goodfriend
Employees Worked With
Javier Santos
November 14, 2024
E. Torrez was amazing. He greeted me right away and helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. More
by jessica.olague10
November 13, 2024
I would rate Garden Grove Kia five stars for their great customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car was in the shop. More
by EMD
Employees Worked With
Eric in the service department
November 13, 2024
A very nice experience. The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back agai The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back again. More
by numb65
Employees Worked With
Cesar Hernandez
November 13, 2024
I’ve been to a couple Kia dealerships before and Garden Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold my car until I returned to pick it up. No rush on my part. More
by jessie.s
Employees Worked With
Caesar, Eric
