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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,975 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,975 reviews

November 14, 2024

E. Torrez was amazing. He greeted me right away and helped me throughout the entire trade in process. He made me feel comfortable and was able to work out a great deal for me. More

by jessica.olague10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Garden Grove Kia responded

Jessica, we're delighted to hear that E. Torrez made your trade-in experience smooth and comfortable at Garden Grove Kia! Thanks for sharing your positive feedback with us. Enjoy the great deal on your new vehicle!

November 14, 2024

Service adviser did great. Was very friendly, helpful, and communicated well. Service was also done quick which was appreciated. More

by Maxckssls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
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Nov 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service adviser provided a friendly and efficient experience at Garden Grove Kia. Thank you for sharing your positive feedback, and we look forward to assisting you again in the future!

November 13, 2024

It was efficient and they were courteous and timely. I appreciate their service and promptness. More

by sandyt1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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Nov 13, 2024 -

Garden Grove Kia responded

We appreciate the stellar review here at Garden Grove Kia!

November 13, 2024

A very nice experience. The sales representative Cesar Hernandez was very helpful and tentative to our needs. Thanks for a nice car buying experience. Will come back agai More

by numb65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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Nov 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Cesar provided a helpful and attentive experience at Garden Grove Kia. Thank you for choosing us, and we look forward to welcoming you back in the future!

November 13, 2024

I’ve been to a couple Kia dealerships before and Garden Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold More

by jessie.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar, Eric
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Nov 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with Garden Grove Kia! We're delighted to hear that our team provided a hassle-free and accommodating service. We appreciate your support and look forward to assisting you in the future!

November 13, 2024

I would rate Garden Grove Kia five stars for their great customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car More

by EMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in the service department
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Nov 14, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our team at Garden Grove Kia! Providing prompt service and keeping customers informed are top priorities for us. Thank you for the five-star review, and we're here whenever you need assistance in the future!

November 12, 2024

They were very friendly and professional. The service was fast and they washed my car. More

by enfield2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher.
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Nov 12, 2024 -

Garden Grove Kia responded

Thanks so much for the 5-star review of Garden Grove Kia!

November 12, 2024

My service advisor named Christopher Fra was really great and so is the team at Garden Grove Kia More

by lucykaelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Nov 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher could deliver an excellent experience! - Garden Grove Kia Team

November 12, 2024

Luis provided good service and was very communicative. The facility and waiting room was clean. More

by Jonathan Sunio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 12, 2024 -

Garden Grove Kia responded

Jonathan, we appreciate the stellar review here at Garden Grove Kia!

November 12, 2024

Excellent service, friendly environment, very helpful, and quick service. Kenny and Juan made the experience truly easily and stress-free More

by shandacarrasco89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Keeny
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Nov 13, 2024 -

Garden Grove Kia responded

We're delighted to hear that Kenny and Juan made your experience at Garden Grove Kia easy and stress-free! Thank you for highlighting our excellent service, friendly environment, and quick assistance. We appreciate your feedback!

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