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Garden Grove Kia
Garden Grove, CA
4,009 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,009 reviews
May 10, 2021
Khristina was extremely helpful throughout the entire purchase process. She helped me get the Stinger GT2 I was looking for and I am loving it! purchase process. She helped me get the Stinger GT2 I was looking for and I am loving it! More
by mburns83
Verified Customer
May 07, 2021
The service provided was outstanding. The work was done in a timely manner and everything turned out great. Thank you GG Kia. I definitely recommend this dealership. in a timely manner and everything turned out great. Thank you GG Kia. I definitely recommend this dealership. More
by csantacruz1986
Employees Worked With
Can't remember
May 06, 2021
I Love My Brand New 2021 KIA Forte All I paid was the I Love My Brand New 2021 KIA Forte All I paid was the amount of the New Car lease Payment which is only $10.00 more than my existing Car lease payme I Love My Brand New 2021 KIA Forte All I paid was the amount of the New Car lease Payment which is only $10.00 more than my existing Car lease payment. I still had 2 years left on my existing lease. They applied the equity from my current lease for the down payment. (I was just there for a 15,000 mile service on my 2018 KIA Forte) So Happy! Thank You "Justin Fernandez" for your Excellent Customer Service and Making it Happen. More
by Kristina
Employees Worked With
Justin Fernandez
May 05, 2021
Jacob has been my service advisor each time I have been there and he never disappoints! Professional and great service by him! I recommend him for any service needs. there and he never disappoints! Professional and great service by him! I recommend him for any service needs. More
by justinsmith2925
Employees Worked With
Jacob
May 04, 2021
Luis in service department is the best!! Always an easy and thorough job and excellent at explaining what needs to be done and super great at getting it done. and thorough job and excellent at explaining what needs to be done and super great at getting it done. More
by shellyfaustwells
Employees Worked With
Luis service department
May 01, 2021
I typically never write reviews but this experience was so great I felt like I needed to, It was much quicker than expected and Luis was awesome, extremely helpful, explained to me in detail what my car ne so great I felt like I needed to, It was much quicker than expected and Luis was awesome, extremely helpful, explained to me in detail what my car needed and the options that I had, it was overall an amazing experience and I can truly say I look forward to doing business at Garden Grove Kia, specifically with Luis, for a long time. More
by audemarsrob
Employees Worked With
Luis Mendoza
April 30, 2021
Nice experience. Creg assisted me with my car's recall. Staff was there to attend customer and really nice environment with timely delivery of the work in promise time. Staff was there to attend customer and really nice environment with timely delivery of the work in promise time. More
by karnrocks99
Employees Worked With
Creg
April 28, 2021
Happy with my niroWent in there with a pre approval Happy with my niro Went in there with a pre approval therefor had no issues with funding and they have a relationship with Orange County credit union Happy with my niro Went in there with a pre approval therefor had no issues with funding and they have a relationship with Orange County credit union Awesome More
by Stacy Cruz
April 28, 2021
Bought 4 new tires - didn't receive what the warranty is. Also, passenger side rear hub cab damaged. Looks like whoever changed the tires when removing the hub cab damage it. Sent to messages and a pictur Also, passenger side rear hub cab damaged. Looks like whoever changed the tires when removing the hub cab damage it. Sent to messages and a picture of damage but no response. Will send follow-up letter to Kia Corp. More
by haler0702
Employees Worked With
Jacob Aquirre
April 27, 2021
My car was there fir almost 4 weeks waiting on parts to ship over from Korea. Not once in that time did they call me to update. I called them myself about 5 times to get information. They need to do bett ship over from Korea. Not once in that time did they call me to update. I called them myself about 5 times to get information. They need to do better communicating with customers More
by genniblair79
Employees Worked With
Service person not listed
