Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,763 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,763 reviews
October 02, 2020
Check in for my appointment was efficient and service was completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. More
by rg
Verified CustomerEmployees Worked With
Jacob Aguirre
October 01, 2020
Luis Mendoza went out of his way to make sure that my concerns were addressed. I waited for my Soul to be serviced and felt secure that Garden Grove Kia was making sure the waiting area was clean and san concerns were addressed. I waited for my Soul to be serviced and felt secure that Garden Grove Kia was making sure the waiting area was clean and sanitized. Thank you More
by janet.oderkirk
Employees Worked With
Luis Mendoza, Service Drive Director
October 01, 2020
Very clean waiting area. Clean restroom. Sanitizer stations. Appointment check in was fast. Check out was fast. Luis is always great to work with. I can't wait for you guys to bring back the crew tha stations. Appointment check in was fast. Check out was fast. Luis is always great to work with. I can't wait for you guys to bring back the crew that wash our cars after service! More
by stellagarcia81
Employees Worked With
Luis
October 01, 2020
Thank you for the service, you did a great job, I wish you would wash our cars. The wait time wasn’t too bad and the car drives and feels great. you would wash our cars. The wait time wasn’t too bad and the car drives and feels great. More
by johnmgarciajmgml7
Employees Worked With
Luis and Frank
October 01, 2020
Very nice and clean facility. This is our 2nd Kia from GG Kia and we will definitely be back again. Everyone we interacted with was friendly and great to work with. Kia and we will definitely be back again. Everyone we interacted with was friendly and great to work with. More
by AYLEE73
Employees Worked With
Kenny Seo, Justin Fernandez, Dan Le
October 01, 2020
Very clean, sanitizers everywhere, everyone very helpful, with appointment the wait is shorter - went in for an oil change and the wait was 2 hours which is fair because you know tour car is being checked c with appointment the wait is shorter - went in for an oil change and the wait was 2 hours which is fair because you know tour car is being checked correctly More
by ROLON.YESICA
Employees Worked With
Dan Le
September 30, 2020
It was a very enjoyable experience buying my first car, super friendly people who helped me out through the entire process. Excited about my new car. super friendly people who helped me out through the entire process. Excited about my new car. More
by Cody
Employees Worked With
Justin Fernandez, Dan Le
September 29, 2020
Andrea Biggers made the whole process of buying a new car extremely easy and fast. We were in and out in the matter of two hours, that was a first for us. THANK YOU ANDREA! extremely easy and fast. We were in and out in the matter of two hours, that was a first for us. THANK YOU ANDREA! More
by jackyt20924
