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Garden Grove Kia
Garden Grove, CA
3,624 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,624 reviews
July 09, 2020
Beware for hidden Costs I was drawn to the dealership because of a low price of a Certified Used car. Only to discover during the final offer that the price advertised did no I was drawn to the dealership because of a low price of a Certified Used car. Only to discover during the final offer that the price advertised did not include a pre-installed Car Theft tracking device. This is a tactic used by many SoCal dealerships by advertising a benchmark low-price while not disclosing these "After Market" devices. Such a shame, that this dealership has to resort to this. More
by Disappointed
Verified CustomerEmployees Worked With
Other Employees :
Chris Mcgregor, Justin Fernandez, Dan Le, Roy Roberts, Abigail Nichols Nichols, Bryanna Crawford, Kadin Espinosa
July 08, 2020
I appreciate our salesperson, Andrea, for showing what we asked for, not pressuring us and helping us come to a satisfactory agreement, even arranging extra work. asked for, not pressuring us and helping us come to a satisfactory agreement, even arranging extra work. More
by carlson.joan
July 07, 2020
Justin Fernandez muy buena persona y excelente vendedor.. excelente servicio sin duda alguna..me brindo mucha confianza y seguridad me ayudo en lo más absoluto.. excelente servicio sin duda alguna..me brindo mucha confianza y seguridad me ayudo en lo más absoluto.. More
by Moises Ortiz
Employees Worked With
Justin Fernandez
July 06, 2020
Very friendly service, gave us our space, didn’t Very friendly service, gave us our space, didn’t pressure witch was important for me. I felt at ease. Overall I enjoyed my experience very much. Very friendly service, gave us our space, didn’t pressure witch was important for me. I felt at ease. Overall I enjoyed my experience very much. More
by kmmyaguilar
Employees Worked With
Chris Mcgregor, Kadin Espinosa
July 03, 2020
Small but really good This dealership might not be the biggest in the biggest auto mall but it was very friendly, clean, trustworthy and we were treated very professional. This dealership might not be the biggest in the biggest auto mall but it was very friendly, clean, trustworthy and we were treated very professional. Highly Recommend. More
by RODRIGO.CID
Employees Worked With
Roy Roberts
July 02, 2020
Mr. Luis was polite and prompt during my visit. Given through explanation about my service and updated me with the staus of the service. Very kind .Thank you again! through explanation about my service and updated me with the staus of the service. Very kind .Thank you again! More
by endeared12
Employees Worked With
Luis Mendoza
July 02, 2020
Main reason for purchasing my leased Kia The service and communication I received from Jacob with professional and excellent. My lease was due one week from the date of service. I was decid The service and communication I received from Jacob with professional and excellent. My lease was due one week from the date of service. I was deciding whether or not to buy out the vehicle after the lease. After previously receiving extremely poor service from other dealers and other service departments, I was leaning toward not purchasing the vehicle. After having it serviced from Kia Garden Grove and with Jacob's constant and dependable communication, I have now purchased my previously leased vehicle. The service and Jacob was the deciding factor. It is nice to know Jacob will be there for me in the future. If there could be a commission for this purchase, please send it Jacob's way. More
by MAYTOR6
Employees Worked With
Jacob Aguirre / 5701
July 02, 2020
The salesman were very friendly and helpful. I couldn't of been happier with them or my new car. Thanks to Justin and kadin,awesome personal you have!!! of been happier with them or my new car. Thanks to Justin and kadin,awesome personal you have!!! More
by nacho83.ir
Employees Worked With
the financing person. I don't recall his name , Justin Fernandez, Kadin Espinosa
July 01, 2020
Quality service I was given a lot of time and patience when searching for the best vehicle for me. I would recommend any of my friends to follow up with this dealersh I was given a lot of time and patience when searching for the best vehicle for me. I would recommend any of my friends to follow up with this dealership and look into buying a Kia of their own. More
by Brandonlabeet
Employees Worked With
Roy Roberts
June 30, 2020
Everytime I take my car for service at Kia of Garden Grove, my time there is amazing. Everything is done professionally and at a timely manner. Grove, my time there is amazing. Everything is done professionally and at a timely manner. More
by mrs.momgonzales
Employees Worked With
Luis Mendoza
