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Garden Grove Kia
Garden Grove, CA
4,013 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,013 reviews
Verified Customer
September 16, 2021
Easiest time of buying a car. Entire staff was considerate and professional. Would recommend to friends and family considerate and professional. Would recommend to friends and family More
by TYLER_SMITH51
September 15, 2021
Kadin was just simply amazing! From the moment I walked in, he was super helpful and knowledgeable. He showed me the vehicle I wanted and was up front about pricing and available packages. He was honest an in, he was super helpful and knowledgeable. He showed me the vehicle I wanted and was up front about pricing and available packages. He was honest and super fun! We definitely bonded over our Star Wars love! He definitely went above and beyond on this experience. I can’t wait to pick up my car next week!!!!! More
by antorres
September 13, 2021
E.T. was very professional and thorough. We negotiated the deal by phone/text, and they worked diligently to get all the paperwork done when I got there. the deal by phone/text, and they worked diligently to get all the paperwork done when I got there. More
by IDINKASH
Employees Worked With
September 13, 2021
This place is TRASH!!!!🗑 🗑🗑🗑They told me my turbo This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops randomly on the freeway. I tried to have them either refund me or fix it and the real problem and they failed to do so. More
by nia6benjamin
Employees Worked With
Kurtis
September 09, 2021
Took my 2014 Sorrento in for a recall notice repair. The repair was done quickly, in the time frame promised and the entire experience was positive. repair was done quickly, in the time frame promised and the entire experience was positive. More
by jeffreysogden
Employees Worked With
don't know
September 09, 2021
Good customer service and excellent communication. Very informative about car needs for service. Have appointment and takes a little bit of time to just get oil changed and tira rotated and a inspection. G informative about car needs for service. Have appointment and takes a little bit of time to just get oil changed and tira rotated and a inspection. Good service all around More
by danisit8
Employees Worked With
Luis Mendoza
September 08, 2021
I experienced great customer service with each and every service visit. I am treated with nothing less than professional and courteous service by all service people. service visit. I am treated with nothing less than professional and courteous service by all service people. More
by DEB_GUTIERREZ55
Employees Worked With
Craig Atchinson
