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Garden Grove Kia
Garden Grove, CA
3,941 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,941 reviews
June 29, 2021
Brian is a 5-star salesman, very helpful and friendly and respectful without forcing any kind of situation. respectful without forcing any kind of situation. More
by rjrossinet
Verified Customer
June 26, 2021
Took the time to make an appointment & was told the car would be ready to drive when I got there. When I showed up (mind you, I drive an hour to get there just for this car) not only was the salesperson no would be ready to drive when I got there. When I showed up (mind you, I drive an hour to get there just for this car) not only was the salesperson not there but the car wasn’t ready. Ended up waiting an hour to even drive the car & then the sales guy knew absolutely nothing about the car. The smallest apology for the two strikes & a snooty attitude t/o the process. Definitely won’t be recommending or doing business with this dealership. Dan & Justin were the sales people. More
by JTaylor
Employees Worked With
Justin Fernandez, Dan Le
June 25, 2021
Javier made my experience fun and enjoyable. He kept me informed of every step. He actually went above and beyond. He is an asset to Garden Grove Kia. informed of every step. He actually went above and beyond. He is an asset to Garden Grove Kia. More
by KARENCHAPMAN3691
Employees Worked With
Javier
June 24, 2021
Always provides great customer service and knowledge of the type of services you offer. Thank you for be there in this troubled times (Pandemic). Shoot out to the Service Department the type of services you offer. Thank you for be there in this troubled times (Pandemic). Shoot out to the Service Department More
by mshb_wv-2009
Employees Worked With
Service Department
June 24, 2021
Everything about Garden Grove Kia is great. The salesman Jeremiah was very helpful and friendly. This is the shortest time I have spent in a car dealership purchasing a car. Both my husband and I purchase Jeremiah was very helpful and friendly. This is the shortest time I have spent in a car dealership purchasing a car. Both my husband and I purchased cars at this dealership. Would recommend Garden Grove Kia and especially the salesman, Jeremiah, to anyone wishing to purchase a car More
by bonniepulsifer@aol.com
Employees Worked With
Jeremiah
June 24, 2021
The entire team at GG Kia wants to get you back to your life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. life. I will continue to service my 2014 Soul here. Their service makes me want to buy Kia again. More
by Gary S.
Employees Worked With
Jacob Aguirre
June 24, 2021
Always a pleasure having my car checked at Garden Grove Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really app Kia. Luis Mendoza is always extremely helpful and kind when explaining what my car needs and what I should prepare for on my next visit. I really appreciate it! More
by dmeli707
Employees Worked With
Luis Mendoza
