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Garden Grove Hyundai

Garden Grove, CA

2.2
828 Reviews

9898 Trask Ave

Garden Grove, CA

92844

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Showing 828 reviews

November 19, 2017

ELANTRA_CERULLE Preston was very professional and made our car buying experience stress free. I will definitely recommend him to anyone considering a Hyundai and I w More

by tamara.l.cerulle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Welch
Nov 29, 2017 -

Garden Grove Hyundai responded

Tamara, we appreciate your compliments on behalf of Preston. We always work hard to ensure our customers and their concerns are addressed to their satisfaction and that they always drive off the lot satisfied. Should there be anything else you need, we hope you'll let us know! Best, The Russell Westbrook Hyundai of Garden Grove Team

November 16, 2017

BEST PRICING This dealership is the best price and service giving dealership that I've even been in... The rating was just over its standards. I'm so glad that I More

by karlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Kim
Nov 29, 2017 -

Garden Grove Hyundai responded

Karlen, thank you so much for your compliments! We're thrilled to hear that the service you received was some of the best you've ever received! That's exactly what we strive to deliver to each and every customer. Thank you so much for choosing us for your automotive needs and we hope we can work with you again soon! Best, The Russell Westbrook Hyundai of Garden Grove Team

November 15, 2017

Not much for titles It was ok.. not much of a talker. Overall ok. The one in Anaheim did have a better spread (Halloween day). Out for all not upstairs for some. More

by villapatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2017 -

Garden Grove Hyundai responded

Thank you for your review, Patty. Know it's appreciated and that i'm happy to hear that our team helped you find your vehicle. Your feedback is appreciated as well and we'll be sure to use it moving forward as we are always striving to improve. Best, The Russell Westbrook Hyundai of Garden Grove Team

November 14, 2017

Excellent and fast service. Thank you for you service It is excellent service and comfortable care. A car was clean and excellent and dealer worker was very nice. A car I got very fast I couldn't imagine More

by kirakosyan.haykuhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2017 -

Garden Grove Hyundai responded

Thank you so much for your review! We're happy to see that we were able to take care of you and ensure a high quality car buying experience! We hope we can work with you again soon! Best, Best, The Russell Westbrook Hyundai of Garden Grove Team

November 14, 2017

review it was by far 1 of the best car buying experience they were helpful and we're able to get me a car and monthly payments within my budget More

by andread1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2017 -

Garden Grove Hyundai responded

Thank you so much for this review of your sales experience! We're happy to hear that you enjoyed your time spent with us and that we were able to take care of your automotive needs! Should there be any other way we can assist you, please let us know! Best, The Russell Westbrook Hyundai of Garden Grove Team

October 26, 2017

Excellent experience with Garden Grove Hyundai I want to share my experience at Garden Grove Hyundai I was shopping for new car last weekend and I was dealing with the salesman Steve Redtke.a very More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Radtke
Nov 29, 2017 -

Garden Grove Hyundai responded

Mario, thank you so much for taking the opportunity and time to share your experience with us! We're thrilled to hear that Steve delivered to you an honest, pressure-free and knowledgeable customer service experience. We appreciate you and your business and we hope to work with you again soon! Best, The Russell Westbrook Hyundai of Garden Grove Team

Jan 28, 2018 -

Garden Grove Hyundai responded

Mario, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Steve was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Russell Westbrook Hyundai of Garden Grove Team.

October 11, 2017

Great Place to buy a car! Steve was great! I never thought buying a car could be so straight forward. I had a bad experience in the past from a different dealership so I was More

by rx7guru12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Radtke
Oct 23, 2017 -

Garden Grove Hyundai responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Steve. Please let us know if we can ever help you in the future. Best, The Russell Westbrook Hyundai of Garden Grove Team

September 25, 2017

Bad experience They've changed the ownership, and tried to get more customers by using low advertising price. I came for the car that is 9991$ (online/special price) More

by Uyen Cao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Tang
Oct 11, 2017 -

Garden Grove Hyundai responded

Thank you for alerting us of this issue. We would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. We would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, The Russell Westbrook Hyundai of Garden Grove Team -kyvans@russellwestbrookautomotive.com

August 23, 2017

Nice I have to thank all the people over at garden grove Hyundai for all the help I was given and for my salesman Ramon Urieta I was an amazing moment More

by daytreescruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ramon Urieta
Sep 13, 2017 -

Garden Grove Hyundai responded

Thank you so much for your review! We're happy that everything was to your satisfaction and to hear that Ramon took such great care of you! We hope to work with you again soon! Best, The Russell Westbrook Hyundai of Garden Grove Team -kyvans@russellwestbrookautomotive.com

Jan 25, 2018 -

Garden Grove Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. -The Russell Westbrook Hyundai of Garden Grove Team

August 12, 2017

goo service Alex provided excellent service. The entire process was very smooth. Although far from my house it was worth the longer drive. Will recommend to fr More

by dhkim022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Sep 13, 2017 -

Garden Grove Hyundai responded

We're happy to hear that Alex was able to provide such service and thank you for coming into see us! Thank you for your recommendations as well! Best, The Russell Westbrook Hyundai of Garden Grove Team -kyvans@russellwestbrookautomotive.com

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