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Garden Grove Hyundai

Garden Grove, CA

2.1
825 Reviews

9898 Trask Ave

Garden Grove, CA

92844

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Showing 825 reviews

December 24, 2017

Great place We had a great salesman. Look for José Luis. He help really well. Made us feel comfortable and help us a lot. Thank you for the car!! More

by Daniel028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Dec 27, 2017 -

Garden Grove Hyundai responded

We really appreciate your feedback, Daniel. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Russell Westbrook Hyundai of Garden Grove Team

December 18, 2017

New purchased I am so satisfied with new hyundai sonata at gardedn gloves. They are so kind and to be patience on to me. Here's location also good. Thanks much. More

by djlee1129
Recommend Dealer
Yes
Employees Worked With
Harley Kim
Dec 18, 2017 -

Garden Grove Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, The Russell Westbrook Hyundai of Garden Grove Team

December 14, 2017

Poor Recall Service I scheduled an appointment online specifying a regular checkup (oil, rotation, etc.) and to address a recall notice on my air intake hose. The appoin More

by evan_scherzinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hoang
Jan 18, 2018 -

Garden Grove Hyundai responded

We are very sorry to hear about your negative experience at our dealership, Evan. We take customer care very seriously at Russell Westbrook Hyundai of Garden Grove and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Russell Westbrook Hyundai of Garden Grove Team -kyvans@russellwestbrookautomotive.com

December 14, 2017

Not a great experience Sales person was great, manager who helped with finance (on the sales floor) was the worst. I don't think i will be returning in the future. More

by lakersprnzess
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
December 13, 2017

Amazing Dealership Harley is an amazing Sales Manager and took excellent care of me. It's my 5th Hyundai that I have purchased from him. Wouldn't go anywhere else! Alex More

by ALEX0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Kim
Dec 17, 2017 -

Garden Grove Hyundai responded

Alex, we are happy to hear your time spent with Harley was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, The Russell Westbrook Hyundai of Garden Grove Team

December 09, 2017

GARDEN GROVE IS THE WAY TO GO! After a bad experience at a different hyundai dealership, this dealership blew my expectations out of the water and set the bar! Isaiah was more than More

by rebecca.plourde.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Gilliam
Dec 11, 2017 -

Garden Grove Hyundai responded

Rebecca, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Russell Westbrook Hyundai of Garden Grove. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Russell Westbrook Hyundai of Garden Grove Team

December 08, 2017

My experience! My husband and I had great experience with this car dealer. First time we don't feel pushed into. The sales associates helping us were patient and gav More

by maralyjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kim , Mohamed (COUSIN) Benkhay
Dec 11, 2017 -

Garden Grove Hyundai responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! All the best, The Russell Westbrook Hyundai of Garden Grove Team

December 06, 2017

Hyundai Initially good service as we started the buying process but the finalization took too long and felt archaic in process. Felt the by the time we select More

by chew888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doc, Isaiah
Dec 06, 2017 -

Garden Grove Hyundai responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Russell Westbrook Hyundai of Garden Grove Team -kyvans@russellwestbrookautomotive.com

December 06, 2017

Hyundai -- Jerry Ruiz Jerry was excellent and was very patient with us throughout the process. Would definitely recommend him to family and friends. He was thorough, knew h More

by logonzalez91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ruiz
Dec 06, 2017 -

Garden Grove Hyundai responded

Thanks for taking the time to leave us this awesome review! At Russell Westbrook Hyundai of Garden Grove, we take guest feedback seriously and are proud to see that you drove away happy in your new Tucson. I will share your compliments with Jerry and the whole team. If you have any questions about your purchase, please reach out to us. Thanks again, The Russell Westbrook Hyundai of Garden Grove Team

December 06, 2017

Best experiance at Hyundai Love my experiance at Hyundai. Honest, kind, and friendly and will try to help you to get the best deals they have that will best fit your budget. More

by mariazavala007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ruiz
Dec 06, 2017 -

Garden Grove Hyundai responded

Maria, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, The Russell Westbrook Hyundai of Garden Grove Team

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