Garcia Subaru North

Pamela was friendly, personable & professional in helping me out of my dilemma of needing a new car before my insurance stopped paying on my rental car. She went over everything thoroughly, printed out all me out of my dilemma of needing a new car before my insurance stopped paying on my rental car. She went over everything thoroughly, printed out all the inspection reports on a pre-used Forester which luckily had just been made available. I did not feel pressured at all by her & appreciated her down-to-earth approach in answering my questions. She was very thorough in explaining all the bells & whistles in the car & made sure I understood enough before I left. Torie was great also, again, very happy to explain my options & wanted to be sure I understood what she was telling me. This is my first Subaru, my first 4-door vehicle, & my first SUV. For all that buying a car is so stressful, I left in my new (preowned) car, exhausted but happy. Pamela is a real gem. More

Let's be honest., nobody likes car shopping. I went with certain expectations and I am a natural born a**hole when it come to haggling. Pamela was AMAZING and delt with me in the most professional manner po certain expectations and I am a natural born a**hole when it come to haggling. Pamela was AMAZING and delt with me in the most professional manner possible. I think I changed my mind 5-6 times and she constantly assured me that is was ok to do so. In her words, " change your mind as much as you want to, It's your car and you should be 100% completely satisfied with your purchase. " She made car shopping the most enjoyable experience Anyone could ever have. If you are looking to buy and don't go see Pamela, then you will never know what 100% customer satisfaction truly is!!! And then, of course, after you agree to a deal, you have to go see the dreaded Finance dept. But, then you meet Torie and she just put everything out on the table, explained all your options and let you decide. Never did she try to push anything on us and made sure, again, That car buying at Garcia Subaru North is truly the only way to get 100% customer satisfaction. Also, do not forget to see Aubrey, who started the car buying conversation and made sure that we got exactly what we were looking for in this whole Wonderful experience!!! More

Pamela was amazing worked with me and got what I wanted!! Aubrey was great with assisting. I would not have found my wonderful Outback if not Thor these people. Every time I need a new car or know someone wh Aubrey was great with assisting. I would not have found my wonderful Outback if not Thor these people. Every time I need a new car or know someone who is buying I will refer to them. More

Pamela was very helpful in my wife’s and I buying our first Subaru. She was informative and knowledgeable on the vehicle’s. Buying new cars are difficult sometimes but this experience was top notch. Pame first Subaru. She was informative and knowledgeable on the vehicle’s. Buying new cars are difficult sometimes but this experience was top notch. Pamela made us feel comfortable and not stressed at all. It was the easiest buying a new car experience we have ever had. We have had a few. We recommend Pamela and Garcia Subaru to buy a vehicle. Great service from everyone especially Pamela. More

I loved my Subaru buying experience, and I think a lot of that is due to the great service I was provided by Raymond. He was the sweetest and nicest sales agent I've ever dealt with. He kept the transaction that is due to the great service I was provided by Raymond. He was the sweetest and nicest sales agent I've ever dealt with. He kept the transaction as quick as could be put still payed attention to detail and was able to get me a discount. I'm so glad I decided to go with Garcia Subaru and so lucky to have had Raymond as my sales guy. And a huge thanks to Torie who got me through all the paperwork and payment process seamlessly and in a flash. More

The service department thinks they are doing us a favor to do the maintenance to our cars. I have to go 3 times to get my car serviced and NO, every single time they said we are not able to take your car. to do the maintenance to our cars. I have to go 3 times to get my car serviced and NO, every single time they said we are not able to take your car. I went to FIESTA SUBARU, no appointment needed it, first time and they did a great job in less than 1 hr. More

Ben is a phenomenal sales personal and I will be recommending him to my friends and family for all of their used car and Subaru needs recommending him to my friends and family for all of their used car and Subaru needs More

We were very pleased with our buying experience. Ray was very helpful and informative plus just a really nice guy! very helpful and informative plus just a really nice guy! More

Everyone was so nice, helpful, and professional. I highly recommend this dealership. The salesman and managers went above and beyond and really made me feel like a valued customer. recommend this dealership. The salesman and managers went above and beyond and really made me feel like a valued customer. More

Last Friday I brought my car in for a diagnostic and service. Around midday I was called and told what was wrong and what it would cost, which was substantial. So I asked--out of curiosity--what the tr service. Around midday I was called and told what was wrong and what it would cost, which was substantial. So I asked--out of curiosity--what the trade-in value would be. They said a sales rep would get right back to me. For the rest of Friday and Saturday I waited to hear from them. Nothing. I called them but no one was available to talk, so I left a message asking them to please start work on two items and I'd take care of the rest another time. On Monday morning I called back to confirm they'd gotten my message and were starting work, and when they expected to be finished. No one could speak to me then either, so I left another message asking to be called back. During the day Monday I did this six times. No one ever returned my call. Instead, I got plenty of excuses about how overwhelmed and understaffed they were. I tried one more time on Tuesday and the same thing happened. No one was interested in helping me find out what was going on. At that point I gave up and today, Wednesday, got a ride into town to find out what was going on with my car. It took them a while to track it down. Turns out it had been just sitting there, without anything being done, for FIVE DAYS. Their excuse was that they were waiting to hear back from the sales department. I asked for my keys and left. I won't be going back. I bought my car new from this dealer when they were down on Lomas back in 2014. Up until recently they have been just great and I was very happy with their service. But this is not the same place that it was. If you own a Subaru, I would strongly recommend that you avoid this dealership. Sorry to say, but this is one of the most unprofessionally-run businesses I've ever encountered. More