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Garcia Subaru North

Albuquerque, NM

4.7
245 Reviews
At Garcia Subaru North we often hear our customers use the word "love" to describe their car. And when you visit our new and used Subaru dealership in Albuquerque, you will find yourself doing the same. Our dealership is located in in Albuquerque, and we are proud to be the preferred Subaru dealership serving the communities of Rio Rancho, Placitas, Bernalillo and Santa Fe. If you want to see what we have in stock, use these directions to our showroom and feel free to call ahead with any questions you might have at (505) 837-5100.
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6401 San Mateo Blvd NE

Albuquerque, NM

87109

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Showing 245 reviews

December 21, 2021

Pamela was amazing worked with me and got what I wanted!! Aubrey was great with assisting. I would not have found my wonderful Outback if not Thor these people. Every time I need a new car or know someone wh More

by Owingskeisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubry Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wrx Forester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Razo
Dec 27, 2021 -

Garcia Subaru North responded

Thank you so much for the awesome review! We're happy to hear that Aubry, Pamela, and the rest of the team were able to earn your 5 stars. Your support means the world to us, and we wish you all the best until we see you again. Take care!

December 15, 2021

Pamela was very helpful in my wife’s and I buying our first Subaru. She was informative and knowledgeable on the vehicle’s. Buying new cars are difficult sometimes but this experience was top notch. Pame More

by moscavic69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torie Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Razo
Dec 17, 2021 -

Garcia Subaru North responded

We couldn't be happier to hear that Pamela and our team took great care of you and your wife, and showed you a positive car-buying experience! It was a pleasure being able help you find a new vehicle you love, and we look forward to having many more chances in the future to continue earning your 5 stars. Thank you, and take care!

December 08, 2021

I loved my Subaru buying experience, and I think a lot of that is due to the great service I was provided by Raymond. He was the sweetest and nicest sales agent I've ever dealt with. He kept the transaction More

by jenny mb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torie Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Garcia Subaru North responded

Thanks for the shoutout, Jenny! We'll be sure to let Lucas, Raymond, and Torie know they did a wonderful job helping you have a great car-buying experience. Until we get the chance to see you again, we wish you all the best!

December 04, 2021

The service department thinks they are doing us a favor to do the maintenance to our cars. I have to go 3 times to get my car serviced and NO, every single time they said we are not able to take your car. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rude girl
Dec 09, 2021 -

Garcia Subaru North responded

David, we’re truly disheartened to hear about your experience and want to thank you for bringing this to our attention. If you’re willing, we’d be grateful for a chance to speak with you personally and invite you to please contact Aubry Padilla from our Management Team at (505) 837-5200. It’s our hope that we may be able to address your concerns directly and show you the 5-star service we’re known for here at Garcia Subaru. Thank you again, and we hope to hear from you soon.

November 30, 2021

Ben is a phenomenal sales personal and I will be recommending him to my friends and family for all of their used car and Subaru needs More

by Craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubry Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Girlamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Garcia Subaru North responded

Hi Craig! We can't thank you enough—not only for this awesome review, but for your recommendations as well. We know Ben will be thrilled to hear he got a shoutout from you here, and we'll be sure to pass along your kind words to him. We appreciate your support, and look forward to showing you the same 5-star care for many years to come. Thanks again!

November 18, 2021

We were very pleased with our buying experience. Ray was very helpful and informative plus just a really nice guy! More

by hydrogray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torie Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Garcia Subaru North responded

We're so lucky to have Ray on our team, and we know he'll be thrilled to hear that you gave him a shoutout here! Thank you for taking the time to share your feedback with us, and we hope to see you again soon!

November 17, 2021

Everyone was so nice, helpful, and professional. I highly recommend this dealership. The salesman and managers went above and beyond and really made me feel like a valued customer. More

by Moshierkadin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Garcia Subaru North responded

We couldn't be happier to hear about your awesome experience; thank you for sharing with us! We'll be sure to let Lucas, Raymond, and the rest of the team know they earned your 5 stars. We can't wait to continue serving you for many more miles to come, and wish you all the best until we see you again!

November 03, 2021

Last Friday I brought my car in for a diagnostic and service. Around midday I was called and told what was wrong and what it would cost, which was substantial. So I asked--out of curiosity--what the tr More

by phosphene1
Customer Service
Recommend Dealer
No
Employees Worked With
I did not work with any of these people
Nov 04, 2021 -

Garcia Subaru North responded

We’re truly sorry to hear about your experience, and want to assure you that we’re looking into this matter internally, as it’s our mission to provide only the highest quality care and professional service. If you’re willing, we’d be grateful for a chance to speak with you personally, and invite you to please contact Aubry Padilla from our Management Team at (505) 837-5200. We hope for the chance to earn your 5 stars once again, and show you the level of care we’re known for here at Garcia Subaru North. We look forward to your call, and hope to hear from you soon. Thank you!

November 01, 2021

Walked in on a Saturday evening about 30 minutes before closing time. Ben was eager to help us test drive the vehicle we were interested in and answered all questions we had. He assisted us throughout the More

by SarahNoorzady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Girlamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wrx Forester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Garcia Subaru North responded

Sarah, we can’t thank you enough for sharing such kind words with us and giving Ben and our team a shoutout! It was a pleasure having the opportunity to work with you, and we hope you enjoy your new vehicle for many miles to come. Until we get the chance to see you again, we wish you all the best!

October 17, 2021

We recently purchased a 2021 Crosstrek, and our purchase experience was outstanding! Pamela, our sales associate, was totally professional throughout our buying experience. From the test drive and initial e More

by abgoodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubry Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Razo
Oct 19, 2021 -

Garcia Subaru North responded

Providing high-quality service is our top priority, and we couldn't be happier to hear that Pam and our team have been able to hit that mark, not only this time, but over the past 13 years as well! Your continued support means the world to us, and we're excited to have plenty more opportunities in the future to keep earning your 5 stars. Thank you!

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