Garcia Subaru North

Easy and Customer-Focused My wife and I were in the market for a smaller SUV to replace our large Honda Pilot SUV. We had narrowed down our options to the Subaru Forester, Hon My wife and I were in the market for a smaller SUV to replace our large Honda Pilot SUV. We had narrowed down our options to the Subaru Forester, Honda CR-V, Toyota RAV-4 and the Mazda CX-5. After test driving all of them and comparing options, space, comfort, quality, safety features, etc, we settled on the Forester. The trim line we wanted (Touring) was in high demand (and remains so), so we ordered it equipped exactly the way we wanted. Raymond was exceptionally easy to deal with, we got a great price (according to Consumer Reports and other sources) and his follow-through has been excellent! During the "build process," he kept us abreast of our car's status and was always available for any questions. Ray is warm, friendly, prompt and courteous, and will help you have a great buying experience. We love our Forester and look forward to many years of happy ownership (third Subaru) and will be dealing exclusively with Garcia Subaru for service. (We had such excellent service and value from them with our prior Subarus that there is no reason to change!) More

Perfect Fit Communications were excellent and the selection of the right car made based on my specific priorities and situation. All questions answered throughly Communications were excellent and the selection of the right car made based on my specific priorities and situation. All questions answered throughly. I was made to feel very comfortable to ask questions and test drive More

Wonderful experience, impeccable service I never once felt like I was being pushed into anything during my experience with Ray or anyone I came into contact with during my car buying experien I never once felt like I was being pushed into anything during my experience with Ray or anyone I came into contact with during my car buying experience. I was amazed about the fact that Ray was able to answer all of my questions about the features of the 2018 Impreza that I purchased. I have not had a new car in many years and he made feel comfortable about all of the features and gadgets and did it with calming enthusiasm. Ray really made me feel at home and comfortable to ask any questions. I would recommend Garcia Subaru and Ray to anyone seeking to find a new or used Subaru!! I LOVE MY NEW SUBARU!! More

Excellent dealership My first meeting with salesman who answered me from My online search was unable to follow through with any return calls, but my complaint was immediat My first meeting with salesman who answered me from My online search was unable to follow through with any return calls, but my complaint was immediately responded to by sales manager who was excellent, found me just what I wanted at the right price. By the time I drove off I was more than happy with this dealership. More

A very enjoyable experience We went to Garcia's Surbaru dealership having never even ridden in one before. We needed a wagon type vehicle & the Outback was highly rated. My hus We went to Garcia's Surbaru dealership having never even ridden in one before. We needed a wagon type vehicle & the Outback was highly rated. My husband is disabled and needed a vehicle large enough for his walker. He is highly sensitive so we needed a smooth riding car as well. We test drove the 2019 Outback and ended up buying it. Ray was knowledgeable and answered all of my questions. He went way beyond in his kindnesses to me and my dear husband. He gave simple explanations of all of the safety features and the touch screen. I love our new Outback!!! Ray even came out to our home to program the garage door opener. I highly recommend Garcia Subaru as well as Ray Montes. Anna K. More

General Manager that cares Busy Saturday afternoon, sales staff was helping other customers and the General manager approached and introduced herself. She offered snacks and the Busy Saturday afternoon, sales staff was helping other customers and the General manager approached and introduced herself. She offered snacks and then immediately offered to step in and assist until a sales person became available. Aubry facilitated from start to finish. I am impressed that a woman with her responsibility helped us and did not make us feel like an interruption to her day. She was friendly, knowledgeable, patient and informative. She focused on us, made us feel valuable and has continued to follow up on our experience. I am confident that her staff will do the same. Thank you Garcia Automotive for empowering women like her. She earned our trust and earned Subaru customers for life. More

Best customer satisfaction I’ve ever had. I went in very unhappy with the Subaru I purchased 6 months ago from another dealership. Ray met me at the door and when I told him my issues he assur I went in very unhappy with the Subaru I purchased 6 months ago from another dealership. Ray met me at the door and when I told him my issues he assured me they would do whatever it took to make me happy. He kept his word. I love my new Sabaru and they gave me a great deal. I recommend this dealership to anyone. More

Dog friendly car and Ray Montes Ray approached us as we walked through the doors of the showroom with 2 dogs. He reached out to the 4 of us with a friendly greeting and made sure h Ray approached us as we walked through the doors of the showroom with 2 dogs. He reached out to the 4 of us with a friendly greeting and made sure he knew what we were looking for and the information we needed to make a decision. My wife already knew she wanted an Ascent, but needed to check out all of the features. I was giving up my 12-year-old Toyota Matrix in exchange for the safety features in the new models. I test drove a Forester and it felt just right.. My #1 need was to have enough comfortable and safe interior space for our dogs. We travel often and Ray was extremely helpful in pointing out features that would make our adventures completely enjoyable -- smooth ride, excellent vision (front and back) -- lots of cargo space -- wonderful safety features. Some follow-up contacts with Ray were also helpful. He takes care of his customers very well long after we drive our new cars off the lot. Definitely a 5 star rating -- wish you had 10 starts to choose from. More

Best Service. I bought a Subaru in 2015. My Subaru is outstanding. But, the service I got was excellent. I live in Santa Fe, but a lot of my family is in Albuquer I bought a Subaru in 2015. My Subaru is outstanding. But, the service I got was excellent. I live in Santa Fe, but a lot of my family is in Albuquerque. I take the opportunity to take my Subaru for service . The service workers are super nice and efficient. The management staff and sales are excellent. More

Great experience with Raymond Montes!! Our lease was coming to an end, so I called Garcia Subaru and spoke with Raymond, and asked him what my options were, and told him what our budget wa Our lease was coming to an end, so I called Garcia Subaru and spoke with Raymond, and asked him what my options were, and told him what our budget was. He pretty much gave us all the information over the phone, or through emails, he never pressured us to come in. He was very helpful and knowledgeable about the different safety features the new Outback had. We went in and he gave us specific details on the Outback and had us out the door in a brand new 2019 Subaru Outback! Every one on staff was very friendly and courtious!! Happy Customer Max C More