Garcia Subaru North
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 245 reviews
Responsive, kind, knowledgable, and reasonable throughout the entire process! Even without ever meeting face to face. Raymond, Lucas, and Co were great to work with and we really appreciated their effort to the entire process! Even without ever meeting face to face. Raymond, Lucas, and Co were great to work with and we really appreciated their effort to maintain safety during our contact and test drives with the coronavirus issues. They made us feel safer in an already very safe car! More
Outstanding at every level Behind every great Subaru is an outstanding team, from sales consultant to service, business dept, to management. Garcia Subaru North has never disapp Behind every great Subaru is an outstanding team, from sales consultant to service, business dept, to management. Garcia Subaru North has never disappointed me. I've referred dozens of people to Garcia Subaru North...and no, I did not want any of them to use my name. I knew that they would be impressed with Garcia North Subaru, and they gave me GREAT feedback, whether they purchased a vehicle or not (a significant number did). More
I can't recommend this dealership enough. The entire team there is helpful, patient, and fun. Ray Montes, Torie Peralta, and Aubry Padilla are consummate professionals who make the experience of buying a new there is helpful, patient, and fun. Ray Montes, Torie Peralta, and Aubry Padilla are consummate professionals who make the experience of buying a new car a pleasure. I'm now a customer there for life! More
The appointment process for service is completely broken. Despite going to the trouble of making an appointment and have the dealership contact me twice to confirm the appointment, it was 2 hours after the Despite going to the trouble of making an appointment and have the dealership contact me twice to confirm the appointment, it was 2 hours after the confirmed time before work commenced on my car. I was told that all the walk in between 7AM and 10AM had to be serviced first. WHAT THEN IS THE PUPOSE OF MAKING AN APPOINTMENT?? Big thumbs down from me! More
Excellent experience in all respects Ray Montes is extremely knowledgeable with respect to Subaru automobiles. My wife and I were interested in a new Subaru Outback, and Ray led us thro Ray Montes is extremely knowledgeable with respect to Subaru automobiles. My wife and I were interested in a new Subaru Outback, and Ray led us through the buying process. He was sensitive to our needs as well as to our budget. He does NOT use high pressure sales tactics, explained our options, and gave us ample time to think about the purchase. He is the antithesis of the popular image of a "car salesman". I would recommend him without reservations to anyone interested in a Subaru. You will not be disappointed. More
OUR DEALERSHIP for LIFE! We just bought our 3rd vehicle from Garcia Subaru. My wife and I are seniors and have been buying cars for a very long time. Never have we found a d We just bought our 3rd vehicle from Garcia Subaru. My wife and I are seniors and have been buying cars for a very long time. Never have we found a dealership more reliable, professional or honorable than Garcia Subaru. Raymond is an absolutely first rate guy! Knowledgeable, professional, friendly and considerate. Car buying is never an easy process but Raymond makes it painless! Extremely thoughtful and great to work with! Aubrey Padilla, the general manager, is a delight! We were having a persistent problem with our older Outback (highly unusual for a Subaru) but Aubry made sure it was rectified to our complete satisfaction. I don't think any other dealer ever would have gone to the lengths to help as Aubry did. As we've told her on more than one occasion: "We'll be buying cars from you until we're too old to drive!" Honestly, we cannot say enough good things about her. She is a gem! One more comment: We want to thank Adam Hoopman, our service rep. He is, without fail friendly, helpful, efficient and fast! His communication is great and always stays on top of a situation. What a pleasure to deal with! Sincerely, Jesse & MacKenzie Allen More
A Very GOOD Experience I haven't bought a car or truck for 18 years and didn't know what to expect. My wife and I visited the dealership at least 8 or 9 times before I decid I haven't bought a car or truck for 18 years and didn't know what to expect. My wife and I visited the dealership at least 8 or 9 times before I decided to buy. This was made possible by Raymond. He would always make me feel important and at ease. He answered so many questions but was very patient with me. I never felt pressured to buy. He explained a lot about the car. After buying the car, I'm still stopping in with questions. We had a 4 month old puppy with us which I think was more welcomed than us. Raymond is great and so is the dealership. More
Excellent Service My husband and I recently bought our 2020 Subaru Ascent at Garcia Subaru North in Albuquerque. We had our new car serviced there recently. Raymond g My husband and I recently bought our 2020 Subaru Ascent at Garcia Subaru North in Albuquerque. We had our new car serviced there recently. Raymond greeted us and took care of us and our vehicle, with the most efficient, friendly and expertise of service. We were treated like family with Raymond. Raymond answered all our questions, and we had a lot of them, as we have not bought a new car since 1997 and this amazing vehicle has all the bells and whistles we wanted and more and we want to make the most out of all the new technology this beautiful vehicle has. We were treated like family from Raymond, Torie and Francisco, our salesman. More
I appreciated Ray as he was patient and helpful in deciding what I would like in my new Subaru. He was responsive to my questions. He explained all the features as my Subaru was over 10 years old. I deciding what I would like in my new Subaru. He was responsive to my questions. He explained all the features as my Subaru was over 10 years old. I will highly recommend both Ray and Garcia Subaru to my friends. Thank you for making my experience quite a pleasure. More
Very enjoyable car-buying experience!!! Working with Ray made the experience of shopping and buying a new car enjoyable and seamless. Ray's very knowledgeable and since I hadn't purchased a Working with Ray made the experience of shopping and buying a new car enjoyable and seamless. Ray's very knowledgeable and since I hadn't purchased a car in 17 years, he was also very patient in instructing on the advanced safety features and current technology on my new Outback. I've since recommended your dealership and Ray to several friends. I couldn't be more pleased. More