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Garber Automotive Porsche Audi

Rochester, NY

4.9
756 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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756 Reviews of Garber Automotive Porsche Audi

June 05, 2017

Easy online scheduling The web based scheduling system was a dream! It took very little time to set up an account and make the appointment. Extremely efficient! Thanks Garbe More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Quatro
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your experience. We are glad you enjoy the new online scheduling feature! We want to make things and convenient and simple as possible! Kevin I Parker, General Manager/Managing Partner

June 04, 2017

Excellent experience Zak was the service advisor with whom I met. He was very professional, courteous and had an engaging personality. The wait was shorter than expected More

by Audi granny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zak
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your visit. I appreciate your business and thank you for sharing your experience. Kevin I Parker, General Manager/Managing Partner

June 03, 2017

Love my service rep With no notice , Paul slipped me in for an inspection on my Panamera. Within an hour I was on my way, car was washed. Love the extra care More

by QCIBX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester to inspect your vehicle on such short notice. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 02, 2017

Warranty Issue Resolved - No Hassles My new A6 had a vibration while braking. Having never dealt with this dealer before, I was afraid I'd get the usual "no problem found" or "normal ope More

by Anthony Syracuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for allowing Audi Rochester service the opportunity to earn your business. I am glad the service visit went well and you were able to have a loaner while the work was being completed. Kevin I Parker, General Manager/Managing Partner

June 02, 2017

Professionals in Every sense! I consistantly met with a 100% professional team that efficiently and honestly handles my repair needs and maintenance questions. It's extremely valu More

by Dude101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach & Michael
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Than you for choosing Audi Rochester for your service and for sharing that experience with others. We appreciate the kind words for our staff. Kevin I Parker, General Manager/Managing Partner

June 02, 2017

Fix/check sounds from exhaust system They found the problem and fixed the most pressing issue. The exhaust baffle system needs to be fixed but I am holding out as it is very expensive. More

by Enoph1le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Annual service, quick in and out Straightforward, gave me heads up about a small leak from a possibly dried out (over winter) gasket. All good. Nice waiting area, TV remote to mute i More

by Edwards Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your vehicle service. I am glad the visit went well. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Minor Issue, No Problem My salesman continues serve well after the sale is done. Minor abrasion in clear coat on hood fixed! These are little things, that makes me happy. More

by Eric Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McAloose
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. I am glad you enjoyed working with David. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

35k service excellent support, explanation and follow up, never have any issues in scheduling or the quality of the service, detailed walkthrough of services perf More

by kkalwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your vehicle service. I am glad you enjoyed the experience. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

part one oil consumption test Oil consumption has worsened, need to find the cause while car is under CPO warranty; part 2 test to be performed next visit after warning light comes More

by Wayne Frisinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your experience. Kevin I Parker, General Manager/Managing Partner

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