Garavel Subaru - Service Center

Fast, friendly service. Work and cost were accurate as explained beforehand by customer service. Work done in a timely manner considering I was waiting at dealership for completion. explained beforehand by customer service. Work done in a timely manner considering I was waiting at dealership for completion. More

I went to Georgetown Subaru after having a horrific experience at Stamford Subaru. I regretted buying a certified pre owned pile of garbage and had a bad taste in my mouth from the experience. I met Ch experience at Stamford Subaru. I regretted buying a certified pre owned pile of garbage and had a bad taste in my mouth from the experience. I met Chris Aylward in the service department the first time I walked through the door to Georgetown. He was friendly and related to my bad experience with one of his own. This was 2 years ago at this point I think. I am a loyal Georgetown customer and have had the pleasure of dealing with Chris most times I come in. He is an exceptional human being and changed the way I feel about auto dealerships forever. More

Always impressed: Everyone at Georgetown Subaru was Always impressed: Everyone at Georgetown Subaru was ready to receive my vehicle on schedule, as always, for a routine service & maintenance. The w Always impressed: Everyone at Georgetown Subaru was ready to receive my vehicle on schedule, as always, for a routine service & maintenance. The work was completed correctly, and I was altered when it was finished on-time. I have always been impressed with the friendly, professional attitude and results at Georgetown Subaru in Norwalk, CT. More

I thought scheduling an appointment was very convenient. The customer service over the phone was friendly and the sales department were very informative. The waiting areas were very clean and comfortable The customer service over the phone was friendly and the sales department were very informative. The waiting areas were very clean and comfortable. The service that was maintained in handling my car was very professional. My overall experience in waiting time, feedback on my test ride with a new Subaru was enough for me to know that I can count on trust and knowledge when purchasing a new car or going in for service. More

Chris is my go to, key advisor on all service related matters. Friendly, knowledgable and considerate, he makes keeping my Subaru in top operating condition as much a priority as I do. My not being mec matters. Friendly, knowledgable and considerate, he makes keeping my Subaru in top operating condition as much a priority as I do. My not being mechanically inclined, Chris's thorough explanations of what needs to be and or should be worked on gives me a sense of comfort. I know he's about safety first, making sure when my car leaves the service department its truly ready for the road. More

I brought my car in because it was making a strange noise and I was worried. Chris was so patient and helpful, reassuring me that everything would be fixed and covered under warranty. He even took the time and I was worried. Chris was so patient and helpful, reassuring me that everything would be fixed and covered under warranty. He even took the time to explain to me exactly what the problem was - a faulty fuel pump. He was so wonderful! I usually wouldn't write a review but I had such a positive experience that I felt I had to share it. More

I was in for my 30K service and Steve worked on my car. The Subaru hadn't driven as well since I first got it. I never want anyone else to touch my car again. Steve was so through that when I asked Chris t The Subaru hadn't driven as well since I first got it. I never want anyone else to touch my car again. Steve was so through that when I asked Chris to recheck my tire pressure before I left, Steve had noticed in my file that I like it set at 32 and that is what he did. I call that great customer service as well as technical excellence. Thank you Steve. More

When ever I have a problem with my cars, Chris is always there for me and my family. He takes care of the problem right away. When ever I call he knows who I am, he is there always with a smile. there for me and my family. He takes care of the problem right away. When ever I call he knows who I am, he is there always with a smile. More

Chris was very helpful in providing excellent service for an unscheduled problem especially when it happened on a Saturday when there was a limited staff available. I was able to drive away happy and safe. an unscheduled problem especially when it happened on a Saturday when there was a limited staff available. I was able to drive away happy and safe. More

As I was driving to work my check tire light went on. I As I was driving to work my check tire light went on. I called at 7am and got a 3:30pm appt that day. Called back at 8am to add a service checkup. As I was driving to work my check tire light went on. I called at 7am and got a 3:30pm appt that day. Called back at 8am to add a service checkup. No problem. Arrived early for my appointment my car was taken in right away. Chris was great with the check-in. I told him what tire I thought was the problem. He told me that they'd check all of them. About an hour later the car was ready to go (tires were fine and it got it's 7000 mi service). Price was reasonable too. Would happen to deal with Chris again. Thanks! More