Garavel Subaru - Service Center

Efficient Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and ca Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and car washed was completed in under an hour. More

Dealer John Bonine was of great help in an emergency My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get throug My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get through to the service department to find if they could help. I finally connected with salesman John Bonine who connected me, through him, to the service department, and gave me the number for a tow truck, and advised me how to handle the situation. He also remained in touch with me until my wife, her car, and eventually I arrived at the dealership. I am so grateful for his help. Also Edison in the service department was terrific once we got there in getting the car fixed. More

Great team I had bought a used 2011 Hyundai Elantra that had some issues and Paul made sure my car got what it needed to be fixed correctly. The Hyundai dealersh I had bought a used 2011 Hyundai Elantra that had some issues and Paul made sure my car got what it needed to be fixed correctly. The Hyundai dealership that was meant to fix my car did not fix the radio and Edison made sure I had a new radio that Garavelle could put in. He went above and beyond to make sure I had a high quality working radio. On the day I picked it up, I couldn't figure out how to work the new radio so Rich made sure my phone was paired with the bluetooth and sat with me to make sure I knew how it worked. Although this car had some issues when I first received it, I came out with an even better one because of the care this staff took to make sure I was happy with my new car! Thanks so much! More

It has been several years since using the service department I always found that service personnel were helpful and professional in the intake/result processes. The focus is clearly on customer satisfaction. I always found that service personnel were helpful and professional in the intake/result processes. The focus is clearly on customer satisfaction. The new contemporary design of the customer waiting area is another statement of how the company values the customer. It is spacious, well lit, has ample comfortable seating, coffee/tea and choice of light snacks, as well as multiple media with captions, and an additional glassed in space for separate use. All of these elements taken together does provide for a professional, competent, and comfortable service center taking the priority of customer satisfaction seriously. More

excellent service Excellent service. Very happy with the time of service and car wash. Excellent service. Excellent service. Very convenient excellent service. Ver Excellent service. Very happy with the time of service and car wash. Excellent service. Excellent service. Very convenient excellent service. Very convenient. Excellent service happy More

THE BEST All the folks at Garavel Subaru are outstanding. I've never had a problem they could not handle. This is my third Subaru, second STI, plus a Forester. All the folks at Garavel Subaru are outstanding. I've never had a problem they could not handle. This is my third Subaru, second STI, plus a Forester. More

Service Great customer service. Michael is a consumate professional. Knowledgable and friendly! Told me what to expect and delivered as promised. Always a pl Great customer service. Michael is a consumate professional. Knowledgable and friendly! Told me what to expect and delivered as promised. Always a pleasure to visit the dealership. More

Excellent service Each time I bring my vehicle in for service I always felt that the dealership always has my best interest in mind. I have never been disappointed . Each time I bring my vehicle in for service I always felt that the dealership always has my best interest in mind. I have never been disappointed . More

Excellent Service Garavel performed regular service (12.000 mile) and maintenance thoroughlyl, swiftly, courteously. Service personnel were friendly and efficient. Com Garavel performed regular service (12.000 mile) and maintenance thoroughlyl, swiftly, courteously. Service personnel were friendly and efficient. Comfortable waiting area and nice amenities. Thanks More

Service Edison was very helpful and explained My car was due soon for the 60k mile service. I explained I couldn't do it at the moment and he didn't push for Edison was very helpful and explained My car was due soon for the 60k mile service. I explained I couldn't do it at the moment and he didn't push for me to do it. I really like that More