580 Reviews of Garavel Subaru - Service Center
Excellent customer service and automotive service for many y I have bought several Subaru sedans from Garavel Subaru and have consistently found both sales and service support to be honest and tailored to my ne I have bought several Subaru sedans from Garavel Subaru and have consistently found both sales and service support to be honest and tailored to my needs. They have even told me when I do not need a service about which I've inquired. More
Exceptional Customer Service Good afternoon Gary Garavel and Team! You guys run an exceptional business ... a) In Sales with Gary B who I leased from 2 1/2 years ago! I will be Good afternoon Gary Garavel and Team! You guys run an exceptional business ... a) In Sales with Gary B who I leased from 2 1/2 years ago! I will be back! b) With Tony, Joseph and Service staff. The good news is I don't normally see you guys except for regular service. However I have stopped in 2 times in the last 2 weeks for service. Simple things: a) reconnect car phone; b) tire light - slow leak. Short story - Manager Tony was out there and engaging and Joseph listened intently and resolved all immediately. I stopped in to see our salesman Gary and he 'bought me" a bagel and hot chocolate. It doesn't get any better. Please feel free to contact me for any further details. Thank You! Happy Merry Happy! Sincerely, Joe PS Side note to Gary Garavel - All above is said with no strings attached. We have a locally based Community Outreach Organization 501(c)(3) we could not contact you with this year. Maybe you'll consider 2018! More
Helpful. Quick response from service. Strong post-purchase Team really stands behind their sales. Had a wheel nut issue. Resolved immediately and sent me on my way. Thank you, Jason, Miles and team! Team really stands behind their sales. Had a wheel nut issue. Resolved immediately and sent me on my way. Thank you, Jason, Miles and team! More
Excellent service department. Very helpful service department. Understood that the problem was covered by warranty, and fixed it right away. Service was much better than at other a Very helpful service department. Understood that the problem was covered by warranty, and fixed it right away. Service was much better than at other area dealerships. More
Great service Wish survey were shorter Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx I don’t have time to fill this section out during the holidays and it has a 25 word minimu Wish survey were shorter Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx I don’t have time to fill this section out during the holidays and it has a 25 word minimum More
Excellent customer service I was very happy with the service. The service department identified the problem and promptly fixed it. Also it was very easy to schedule an appointme I was very happy with the service. The service department identified the problem and promptly fixed it. Also it was very easy to schedule an appointment. More
Always efficient, courteous and as expected. From scheduling online to being greeted and checked in to excellent communication, the service process is a pleasure. Great car from a great dealers From scheduling online to being greeted and checked in to excellent communication, the service process is a pleasure. Great car from a great dealership. Thanks. More
efficient and reliable I called to make an appointment for an oil change at 12 45 got a 1:15 appt and was on the road again by 1;48 Just enough time for a cup of coffee and I called to make an appointment for an oil change at 12 45 got a 1:15 appt and was on the road again by 1;48 Just enough time for a cup of coffee and to read the paper. I am sorry they no longer give complimentary car washes with all the road salt I really needed one More
Top Notch Service and service agent were competent and professional. The service reprep. Joe, was clear, concise and fully explained my options and the associat Service and service agent were competent and professional. The service reprep. Joe, was clear, concise and fully explained my options and the associated benefits and cost. He was engaged and, I believe, truly concerned for his customers. More
Took my Subaru in for its first checkup. Took my Subaru in for its first check up. I was greeted with friendly staff who took my information and my car right on time. I was offered a ride ba Took my Subaru in for its first check up. I was greeted with friendly staff who took my information and my car right on time. I was offered a ride back to work. And was also picked up on time from work by their courtesy shuttle to go get my car back from the dealership. Great Service! More