Garavel Subaru - Service Center

A pleasure aside from cost Service was excellent all around. The people are a pleasure to deal with, friendly and efficient. Would be nice if cost was lower so no longer use for Service was excellent all around. The people are a pleasure to deal with, friendly and efficient. Would be nice if cost was lower so no longer use for routine maintenance. But when something other than tires needs fixing I will always come back. More

Denny Service Manager is great. Victor was very helpful. Denny service Manager was very helpful in getting me appointment sooner since I was going out on vacation. All the time he was on the floor and moni Denny service Manager was very helpful in getting me appointment sooner since I was going out on vacation. All the time he was on the floor and monitoring service issues of other customs. Victor helped me with service issues of my car. This was my first visit to this dealership. I am impressed with the promptness and nice behavior of the people I came across during my service. More

Great Service Just bought two 2019 Subaru’s and so far service has been phenomenal. Also my sales person was on top of everything for appreciated. Although I’m stil Just bought two 2019 Subaru’s and so far service has been phenomenal. Also my sales person was on top of everything for appreciated. Although I’m still waiting to hear from PolySteel to fix my rim on my vehicle. More

Regular Maintenance I was there for normal maintenance. I waited for the car because they have an excellent waiting area. The wait was normal for the service on my car. I was there for normal maintenance. I waited for the car because they have an excellent waiting area. The wait was normal for the service on my car. More

Great customer service Took my car in for routine servicing, as well as investigate a minor problem with the gas cap door. The process could not have been easier. Was checke Took my car in for routine servicing, as well as investigate a minor problem with the gas cap door. The process could not have been easier. Was checked right in and Victor explained all the servicing I would get, including a repair to the gas cap door and a check to see if the car's computer needed an update. Even thought he car was out of warranty, he covered the repair to the gas cap door ( which needed to be replaced). In short, total commitment to customer satisfaction. It took some time but the service was comprehensive and the waiting area was quite comfortable. More

Fantastic service I bought my Subaru in March 2015. Since then, every experience I have had with this dealership and service center has been exceptional. Everyone is I bought my Subaru in March 2015. Since then, every experience I have had with this dealership and service center has been exceptional. Everyone is incredibly nice and very accommodating. And if something goes wrong, they are the first to make the situation right. I would highly recommend Garavel Subaru. More

Best Subaru Mechanics & Victor Urena is the Best Rep I told Subaru Service that my car rumbled and made terrible, loud noises after an oil change elsewhere. The Subaru Mechanic worked all day and into t I told Subaru Service that my car rumbled and made terrible, loud noises after an oil change elsewhere. The Subaru Mechanic worked all day and into the evening doing overtime until 7:30 and my transmission and engine are now perfect, which is just amazing!!! Victor Urena has always been so knowledgeable and service oriented! He goes over and beyond for all his customers! He always has a nice smile! More

Battery trouble Recently my wife’s Crosstrek woul not start. I gave it a jump and drove it around for a while but next day had trouble again. The car is little over t Recently my wife’s Crosstrek woul not start. I gave it a jump and drove it around for a while but next day had trouble again. The car is little over three years old and warranty had expired a couple months earlier. Although I did not have an appointment we took it to the dealer to check out. They were able to look at it and replace the battery that day. I knew I would have to pay for it ($239) because the warrant was up. But when I picked it up I asked the service rep, Victor Urena, if I could get a break on the cost since it was just out of warranty andbatteries usually last longer then three years. He referred me to sle manager, Tony, who looked up my r corde and then said they would do a “goodwill” rplacement at no charge. I was thrilled that the were able to fix it so soon and stood behind there product even though the warranty was up. All in all an excellent service experience. More

My service rep picked me up in a snow storm I was able to drop my car off at night to get a new battery and service even though I didn’t have an appoinitment. Then my service rep came and got me I was able to drop my car off at night to get a new battery and service even though I didn’t have an appoinitment. Then my service rep came and got me the following day at my office in the middle of a snow storm so that I could retrieve the car. thats what I call service. And I was glad I had a Subaru that easily navigated the snowstorm back to my home More

Excellent Experience I want to thank Ronnie Gross for his patience and expert clarification of why my beloved 18 year old Outback should not be fixed. Ronnie was very c I want to thank Ronnie Gross for his patience and expert clarification of why my beloved 18 year old Outback should not be fixed. Ronnie was very concerned and most kind. I want to thank Gary Baumann for making the transition to a new Imperza such a delightful experience. Gary met all the appointments', test driving, and multi/multi questions with wonderful enthusiasm. Gary left no stone unturned (even to the knowing of which radio stations I listen to...awesome). My 10/26 to 10/29/18 Gavavel experience was excellent. Excellent More