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Garavel Subaru - Service Center

Norwalk, CT

4.7
580 Reviews

580 Reviews of Garavel Subaru - Service Center

Sort by
April 26, 2022

Reliable, as promised, clear explanations for additional findings with options for repair. Good communication. Friendly. More

by dana_creanga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
Jun 01, 2022 -

Garavel Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

April 25, 2022

Yes I would recommend your service department to friends and family members, who may own Subarus to call or go seek out Ronnie Goss first. Whoever they deal with they would be happy and totally satisfied wi More

by VBColes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss, Conrad Jury
Jun 01, 2022 -

Garavel Subaru responded

Thank you for the recommendation! We are only getting better!

April 24, 2022

everything went well; I hope I get on the mailing list for coupons and service updates. More

by bnm6798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
Jun 01, 2022 -

Garavel Subaru responded

Thank you for the review! If you do not see emails every once in a while, please let us know!

April 22, 2022

I always enjoy getting my car serviced at Garavel. Prompt courteous service, a clean , comfortable waiting area and even coffee and a bagel! More

by Sallyb.203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
Apr 22, 2022 -

Sallyb.203 responded

Always enjoy my wait at Garavel as they are courteous and prompt and bring a book to read while I wait. Coffee and bagels are appreciated! Rich is great to work with!

April 19, 2022

Service department is great. Explain everything clearly and keep you informed of progress. Very transparent. A wonderful experience!! More

by davidnackley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Rodrigo Pereira
April 19, 2022

The service team is always friendly and manages to always keep me up to date on anything that happens with my vehicle (for scheduled services). They’re fair and as honest as you would hope a dealership shoul More

by james1ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss, Anneli Labriola
April 19, 2022

Everyone is very friendly and nice, they listen to your concerns and will explain and answer your questions, and they follow up with you and keep you informed. I continue to choose this dealership over oth More

by lila273288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cornelio, Ronnie Goss
April 19, 2022

Comfortable and welcoming feeling, good explanation of needed service. On time completion and breakdown of work. More

by bcpinard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss, Danny De Almeida, Rodrigo Pereira, Conrad Jury
April 19, 2022

Everyone is very friendly and nice, they listen to your concerns and will explain and answer your questions, and they follow up with you and keep you informed. More

by Lee S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
April 19, 2022

Because of a job change, I decided to try Garavel instead of my usual dealership. I was astounded to be treated to such first-class treatment! At 7:30am, a valet greeted me—with a smile no less— took my keys More

by Tessablue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The valet (I don’t know his name) made a great impression on me. , Conrad Jury
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