580 Reviews of Garavel Subaru - Service Center
Excellent Service Every visit to the service department is painless. Danny and Rodrigo always make sure I am out as quickly as possibly when I wait for service and the Every visit to the service department is painless. Danny and Rodrigo always make sure I am out as quickly as possibly when I wait for service and the work is always done right. Thanks Guys! More
Service Great overall experience! Wait time was great - service done within 1.5 hours. I was also able to address other issues that were not planned and prio Great overall experience! Wait time was great - service done within 1.5 hours. I was also able to address other issues that were not planned and prioritize what needed to be done immediately and what I could address at a later time. More
Excellent experience. My experience has been excellent. Everyone was really friendly, the service was accomplished ahead of time, and the work was great. I plan to be buyin My experience has been excellent. Everyone was really friendly, the service was accomplished ahead of time, and the work was great. I plan to be buying Subaru's from Miles Shapiro until I'm 103 years old. More
Great customer service When I called to report that the air conditioning was not working on my 2017 Forester and the weather forecast was for temperatures in the 95-100 rang When I called to report that the air conditioning was not working on my 2017 Forester and the weather forecast was for temperatures in the 95-100 range, Victor found a way that I could bring my car in the next day. Everyone in the service department, from the greeter to Victor was extremely welcoming and helpful. It turned out there was a leak in the system that had caused the freon to leak out. It was fixed under warranty. While they were at it, they also changed the clock to daylight savings time, laughingly telling me that even a person with three college degrees often can't figure out how to do it. More
Super Service Rich Morel in Service is the most pleasant and accommodating person I have ever had the pleasure of dealing with at a dealership. I was getting the a Rich Morel in Service is the most pleasant and accommodating person I have ever had the pleasure of dealing with at a dealership. I was getting the a/c fixed for my sister’s Subaru Forrester who lives out of state and had left the car with me while she was away on business. Rich gave me an appt the next day, changed the time when I had to do so, and was just so very nice. He should be commended for his acumen in customer relations. More
regular scheduled service outstanding service in every way... every aspect attended to with utmost precision...! 10 out of a possible !0...! Keep up the comprehensive and exc outstanding service in every way... every aspect attended to with utmost precision...! 10 out of a possible !0...! Keep up the comprehensive and excellent work...!!! More
Went for first service on a new vehicle I had an 8 AM appointment and waited for the car. It was done quickly, courteously and on time. Service advisor answered all my questions. I had an 8 AM appointment and waited for the car. It was done quickly, courteously and on time. Service advisor answered all my questions. More
Fast, professional, excellent work Used these guys for years. Very professional. Provide good advice. Don't push unwanted or unnecessary work or options. Last visit (and every other Used these guys for years. Very professional. Provide good advice. Don't push unwanted or unnecessary work or options. Last visit (and every other visit), the car was done ahead of schedule. More
Susy and Rodrigo in the Service Dept are outstanding Susy and Rodrigo went out of their way to provide the best customer service and identified the problems with my car. They made sure that my car was fi Susy and Rodrigo went out of their way to provide the best customer service and identified the problems with my car. They made sure that my car was fixed right and on time. More
fast service doing everything needed I was pleasantly surprised to see that they had removed the service 'packages' they formerly had. The last time I had service I spoke with the servic I was pleasantly surprised to see that they had removed the service 'packages' they formerly had. The last time I had service I spoke with the service manager about how these overpriced packages really were not a fair way of dealing with customers. I wish all dealers took this step. More