580 Reviews of Garavel Subaru - Service Center
Service experience is very smooth. I particularly like that they send you a text message right after you check in which provides a very handy way to communicate that they send you a text message right after you check in which provides a very handy way to communicate More
I dropped off my certified Subaru off for scheduled oil change. The whole experience was incredibly easy and efficient. First making the appointment via the reminder/invitation email Rich sent was a breez change. The whole experience was incredibly easy and efficient. First making the appointment via the reminder/invitation email Rich sent was a breeze; then I got a confirmation call from Tony to remind me the day before, then the quick drop off, and confirmation of services to be performed was a very quick yet thorough (a recent recall part replacement, oil change, and a suggested tire rotation.) then I got a personal call and a text to confirm it was time to pick up. Everything went smoothly, no surprises. More
My service mechanic named Rodrigo is always taking care and do a great job to my car, I feel confident that my car will be safe and runs smoothly everytime I did a service in this dealer. Thank you so muc and do a great job to my car, I feel confident that my car will be safe and runs smoothly everytime I did a service in this dealer. Thank you so much for taking care of my Subaru. More
Ronnie did a good job on servicing my car and attending to the recall. Tony, service director, did an excellent job going through the work done and the health of my Subie. Everything was great. Tony has to the recall. Tony, service director, did an excellent job going through the work done and the health of my Subie. Everything was great. Tony has always been extremely responsive to the needs of my Subie and I have been affiliated with Garavel Subaru for 20 years and have always been impressed by their service and care. My family and I have bought three Subies from them. More
Rich is a gem. His efficiency and competence are unrivaled. He treated me as if I were the only customer he had. I really cannot say enough about the quality of his customer service! unrivaled. He treated me as if I were the only customer he had. I really cannot say enough about the quality of his customer service! More
Great service! Work was done promptly and I was notified promptly when car was ready. Covid 19 precautions seemed excellent. Would highly recommend Garavel Subaru. promptly when car was ready. Covid 19 precautions seemed excellent. Would highly recommend Garavel Subaru. More
Service was completed as scheduled and in a timely manner. Service staff was very attentive at every step. I highly recommend Garavel Subaru service to anyone interested. manner. Service staff was very attentive at every step. I highly recommend Garavel Subaru service to anyone interested. More
As before I was greeted as soon as I walked in the door, handed my keys to the technician, and learned exactly what the service would include and the approximate cost. The waiting room was comfortable and handed my keys to the technician, and learned exactly what the service would include and the approximate cost. The waiting room was comfortable and very adequately prepared for all CDC rules about masks and social distancing. My Subaru was ready earlier than expected and the final price was just what was listed. Great Job all around. More
Ronnie is incredibly helpful, professional, friendly, and accommodating. Garavel Subaru service center is one of a kind, and I feel like I can fully trust that what's best for me as a car owner as well as wh accommodating. Garavel Subaru service center is one of a kind, and I feel like I can fully trust that what's best for me as a car owner as well as what's best for my Impreza is always the focus of whoever I am doing business with at Garavel. Thanks again! More
Service was great as expected no problems with fast turnaround. Service rep was friendly and accommodating with answers to my questions regarding the service to my Outback. The only downside was t turnaround. Service rep was friendly and accommodating with answers to my questions regarding the service to my Outback. The only downside was the requirements to complete this survey. More