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Garavel Subaru - Service Center

Norwalk, CT

4.8
579 Reviews

579 Reviews of Garavel Subaru - Service Center

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June 14, 2021

Great customer service overall, from dropoff to pickup. Great coffee machine. Professional, friendly, helpful staff -- both human and canine! (Bonus points for THREE resident dogs.) More

by cemindell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Garavel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe who keeps the planters looking beautiful, Miles Shapiro, Lulu Shapiro, Ronnie Goss, Yogi Miller
June 10, 2021

Service not as good as usual. Didn't replace the wiper blades as requested. Very slow. Waiting 10:00 to 12:35. Said test drove twice but only one added mile on speedometer. More

by MR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
June 08, 2021

Excellent and speedy service! Rich was great and kept me well informed of work needed and time frame. Much appreciated!!! Very happy with such professional service. More

by LAJFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
June 07, 2021

I called and received a very quick turnaround for a last minute emergency maintenance request. Everything was communicated clearly and Rodrigo was excellent to work with. I highly recommend! More

by Danexcohoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
June 04, 2021

I thought I would have to leave the car, bur Ronnie said the work could be done quickly and I waited. Thanks for watching out for this! More

by nettie625
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
May 30, 2021

Car was successfully serviced for an electrical problem. Estimate was for 2 hours. Called at 3 hours and left a message as to status. A return call came (as I was leaving to go to check on it) that it w More

by cvenalott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
May 21, 2021

I was extremely pleased with the quality of customer service at Garavel! The service person went over the process and when completed, again took the time to explain the entire process! They gave me a More

by greg.goomrigian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Goomrigian, Joe Sarmento, Danny De Almeida, Anneli Labriola
May 08, 2021

Garavel Subaru sent me reminders for service. The appointment was easy to book online. Anneli was very informative and responsive during the service appointment. They found issues with the car that More

by MWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
May 08, 2021

Always friendly and courteous and they let me know the details of my service. If my visit is longer than usual they seek me out, I'm usually outside enjoying the sun and looking at the newer cars and they More

by JERMAINE BALLARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Ronnie Goss
May 03, 2021

Service experience is very smooth. I particularly like that they send you a text message right after you check in which provides a very handy way to communicate More

by Emil
Recommend Dealer
Yes
Employees Worked With
Ronnie Goss
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