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Garavel Subaru - Service Center

Norwalk, CT

4.7
580 Reviews

580 Reviews of Garavel Subaru - Service Center

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November 22, 2022

great service. very professional. friction free transaction. DR-G was great. thanks DR-G thanks. More

by glhamlin0
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Reyes-Guerra
May 29, 2022

I waited for the service which was completed in less time than estimated. Very pleased. More

by Busy Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Danny De Almeida
Jun 01, 2022 -

Garavel Subaru responded

We are very happy to have provided you with such a positive experience! We love helping people, and having you in our store, but are glad we got you on with your day faster then expected!

May 27, 2022

Excellent service! Car was ready in a timely manner! Was apprised of all costs for service More

by depth_eyefuls_0b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
Jun 01, 2022 -

Garavel Subaru responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to write it!

May 26, 2022

all our Subaru maintenance service has been done at Garavel and each time the work has been performed A-one. More

by JimM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
Jun 01, 2022 -

Garavel Subaru responded

This is what we like to hear! We hope to see you in our new location!

May 26, 2022

Great customer service Flexibility for appointments Very professional attention Diagnosis effective The customer always is right More

by velascodaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Pereira
Jun 01, 2022 -

Garavel Subaru responded

Thank you for the review!

May 23, 2022

Excellent Sales and Service. Gary in Sales and Anneli in Service are exceptional. I bought my last car there and plan on buying many more from them! More

by CA to CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Really, all the service advisors are excellent!, Paul Albert, Anneli Labriola
Jun 01, 2022 -

Garavel Subaru responded

That is great to hear! We hope to see you in our new building!

May 22, 2022

Excellent service department from advisor, to outside valet who takes the car &, of course, the mechanic who does the work. Every time I visit service, I learn something & they don’t make me feel stupid. More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe & mechanic whose name I forgot, but it was Italian , Rodrigo Pereira
Jun 01, 2022 -

Garavel Subaru responded

Thank you for writing this review! We understand that not everyone lives and breaths cars like we do, we are glad we are able to communicate with people in a clear and concise manner!

May 19, 2022

Service department representatives are Always friendly & helpful, patient with questions and explanations, work done quickly and well. More

by Brachet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
Jun 08, 2022 -

Garavel Subaru responded

Thank you for writing this! Hopefully next time we see you is at our new location!

May 18, 2022

Very good. Excellent service and communication. I love it that everyone knows you by your first name...like family! More

by Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Tony Cornelio, Ronnie Goss, Danny De Almeida, Rodrigo Pereira, Anneli Labriola, Conrad Jury
Jun 08, 2022 -

Garavel Subaru responded

We are glad you choose us for service! We hope to see you in our new location!

May 17, 2022

The staff was very friendly. I waited at the dealership and they were very efficient. Overall great experience! More

by recramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
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