Garavel Subaru - Service Center

Every time I schedule the car for maintenance and inspection, I get updated on what needs to be done and why before I pay. Overall, every staff member is courteous and respectful. inspection, I get updated on what needs to be done and why before I pay. Overall, every staff member is courteous and respectful. More

Great service department, excellent communication, flexible appointments, and great staff all around. Highly recommended for your Subaru! flexible appointments, and great staff all around. Highly recommended for your Subaru! More

Have always had a good experience with the Service Department. Communication, calls, texts, updates have been great. Especially at drop off and pick up the customer service is great, getting my car Department. Communication, calls, texts, updates have been great. Especially at drop off and pick up the customer service is great, getting my car ready to go, clean. Thank you. More

As always, Anneli was a consummate professional. I love coming to your dealership! Thank you! coming to your dealership! Thank you! More

I contacted Danny, as I had always worked with him at Subaru Stamford. Since he left there, their service department has declined considerably. I did not feel comfortable the last few times I was there. Subaru Stamford. Since he left there, their service department has declined considerably. I did not feel comfortable the last few times I was there. Though Garavel is not as convenient for us, I reached out to Danny to look at my Outback. He and Rodrigo were very professional and assisted me with all my questions. Needles to say the amount of work that was needed, having only just had the car to Stamford Subaru about 3 1/2 months ago was incredible. (Had four new tires done at Stamford at the end of July- told it was needed before I had planned a trip away- meanwhile the shocks and struts were in terrible condition) I have scheduled our Legacy for service next week with Danny and his crew, and will continue to go there now than back to Stamford. More

Rodrigo was very friendly and professional as was his colleague next to him, Rich. Great Guys. Excellent service. Very impressive. colleague next to him, Rich. Great Guys. Excellent service. Very impressive. More

Service from the minute you get out of your far until you leave is perfection leave is perfection More

Two things set this service department apart from, and puts them ahead of many others. First they LISTEN to your issues before recommending a course of action. Then, they give you options to address puts them ahead of many others. First they LISTEN to your issues before recommending a course of action. Then, they give you options to address them. These acivities highlight their focus on the CUSTOMER rather than on just moving people through the system to maximize their income. Kudos Garavel! More

Had 45K mi service performed. Rodrigo listed the recommended services, nothing excessive. Everything was done in time. The only reason for a "good" rating rather than "excellent" is the labor cost recommended services, nothing excessive. Everything was done in time. The only reason for a "good" rating rather than "excellent" is the labor cost. It's not the dealer fault though, it's the design. It's really complicated to do simple things on a Subaru like replace an engine air filter or a bulb. More

Had a great service experience at Garavel. Excellent customer service, and felt no pressure/sales tactics. Thank you Ronnie, will be back! customer service, and felt no pressure/sales tactics. Thank you Ronnie, will be back! More