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Garavel Subaru - Service Center

Norwalk, CT

4.7
581 Reviews

581 Reviews of Garavel Subaru - Service Center

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December 05, 2021

Friendly, pleasant, helpful, efficient staff, both on the phone and in person. Very clean and comfortable waiting room. Although I have received my Covid vaccine and booster shots, I still wear a mask when o More

by cobrienslp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
December 05, 2021

The diagnosis and repair met my expectations. The price was reasonable. Repair time was more than a week but that was because of parts available. However, Subaru loaned me a car so no issue. I also receive More

by mark1st.subbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
December 04, 2021

The service was prompt but expensive.Car wash coupon was The service was prompt but expensive. Car wash coupon was worthwhile. They did a great job. More

by annyu42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anneli Labriola
December 03, 2021

This is the most punctual service department I've ever used. You are always in on time and out within the expected period of time. Additionally, everyone is extremely courteous and helpful. Sales and S More

by lorduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Ronnie--hard to tell when everyone is masked, Ronnie Goss
December 02, 2021

Garavel has a great service and sales team. I am always very satisfied with any contact I have with the Garavel Subaru team More

by Aiaduke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Santiago, Ronnie Goss
December 02, 2021

I went in for a major maintenance and Garaval found 2 issues they could fix right then. It took longer but it was worth not having to make another appointment. These guys and gals know their stuff. I'm a More

by lindask
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Anneli Labriola
December 02, 2021

Always do a great job, have never tried to sell me services I don’t need, and a super friendly staff - especially Rich! More

by Stamfordite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
November 30, 2021

Changing oil and rotating tires is always quick and easy ! Very friendly customer service also ! More

by Anna L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel
November 29, 2021

Courteous, professional. on- time and reasonably priced. great customer service! I received a call when my car was ready. The recall and tune up were done in only 2 hours! More

by derval.whelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Pereira
November 27, 2021

Rodrigo and the service dept are second to none. I won’t by a Subaru anywhere else other than Gravel because of them! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel, Tony Cornelio, Ronnie Goss, Danny De Almeida, Rodrigo Pereira, Anneli Labriola, Conrad Jury
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