
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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This is my second Subaru that I bought from this dealership and I went back because they have always been friendly and fair with me. The staff is very professional and let me do things at my pace wi dealership and I went back because they have always been friendly and fair with me. The staff is very professional and let me do things at my pace without a lot of pressure. Everyone has always been very knowledgable about their merchandise and what they have to offer. I worked with Don Hill for my second purchase and he was wonderful. He walked me through the process slowly and thoroughly and made it a pleasant experience. He did not make me feel pressured to buy, but when I made my choice, he went above and beyond to make sure I got what I wanted and be delivered! I would recommend this dealership and Don to my friends. More
I always have a great experience when I take my car in to be serviced at Garavel Subaru. Employees are friendly and recommend services once and are not "pushy" if I decide not to do the recommended service. be serviced at Garavel Subaru. Employees are friendly and recommend services once and are not "pushy" if I decide not to do the recommended service. For example, I declined to have my power steering fluid replaced while my car was in for a 30,000 mile service due to the amount of money I was spending on the major service. They also gave me a loaner car for the day so I was not inconvenienced while my car was in for service. More
The team is very customer centric. Service is fast and convenient. All of the service people I have met are friendly and helpful. They provide shuttle to office/home when you drop off car and in some si convenient. All of the service people I have met are friendly and helpful. They provide shuttle to office/home when you drop off car and in some situations provide loaner car. I have my car serviced here regularly and it runs great. The Service Manager has been very fair/helpful in working with me to address a chronic problem with the emission system in my car (nothing to do with the work of the dealer; a fluke mechanical issue with my car). More
My Fiance and I were looking for a good safe reliable vehicle so decided to go with Subaru down the street from us! We walked in and the first person to greet us was a nice older gentleman by the name of vehicle so decided to go with Subaru down the street from us! We walked in and the first person to greet us was a nice older gentleman by the name of Don. He was very experienced, kind, and also very engaged...which is something you dont see often now a days. Through the process of getting our Legacy, him, as well as Trevor Cheney everyone else not only supported us, but kept us positive since we are first time car buyers. Hands down, Garavel Subaru is worth it, even if its out of your way, to get your new or used car. These guys really go out of their way to help out...even to bring you to town hall to straighten out DMV bull$#!^. THANKS GUYS!!!! More
Don explained and preformed exactly what was needed in order to get my Subaru running like it should again. The repair was much less costly then I thought when the issues first appeared. Don took the ca order to get my Subaru running like it should again. The repair was much less costly then I thought when the issues first appeared. Don took the car for a test drive and made sure it preformed the way it should before handing it back to me. Can't say enough about the level of detail. Thanks to Don and the crew at Subaru. More
The service at Garavel Subaru is always excellent, conscientious, friendly and convenient. The availability of loaner cars is especially convenient. I have always found the service on my cars to be conscientious, friendly and convenient. The availability of loaner cars is especially convenient. I have always found the service on my cars to be excellent here. More
Garavel Subaru provided excellent service today. I called this morning to report an indicator light was intermittedly lighting up. The receptionist suggested I come right over so they could evaluate called this morning to report an indicator light was intermittedly lighting up. The receptionist suggested I come right over so they could evaluate what the issue was. When I arrived the service writer told me they would have the problem diagnosed in 20 minutes. Within 20 Minutes I was given the diagnosis, (which was that I needed all new brakes) and that they were able to correct the issue right away if I wanted. In addition they provided me with a loaner car so I could continue on with my day. I was told the car would be ready by 12:30 and it was. And finally at pick up I was pleasantly surprised that my car had been detailed. Overall it was a very positive experience. The staff was pleasant, courteous, and knowledgeable. I would highly recommend the Garavel Subaru Service department to other Subaru owners. More
Barbara Reiniger was provided an amazing sales experience. I am a long-time Subaru driver and this was by far the most pleasant purchase I have ever had. Barbara's professionalism and follow throu experience. I am a long-time Subaru driver and this was by far the most pleasant purchase I have ever had. Barbara's professionalism and follow through were wonderful. Her knowledge and patience were greatly appreciated and I will be back looking for her when we are ready to buy our next car. More
I had an amazing experience at Garavel Subaru since I walked in the dealership. Don Hill greeted us as soon as we walked in the door. Over all my experience was excellent simply a 10. Thank You. Jennifer walked in the dealership. Don Hill greeted us as soon as we walked in the door. Over all my experience was excellent simply a 10. Thank You. Jennifer Murillo More