Garavel Subaru

Phantom Owner of Norwalk Dealership, Paul Garavel I wrote Subarau of America CEO and Paul Garavel over 2 weeks ago (8/22/16) about a problem with the rear door of my 2016 leased Outback. After several I wrote Subarau of America CEO and Paul Garavel over 2 weeks ago (8/22/16) about a problem with the rear door of my 2016 leased Outback. After several visits to Norwalk service center, I was told that I had to take it to a body shop. I refuse to pay for a defective automobile. I am not responsible for the rear door not being aligned. I did not create the problem. Any rust in the rear cargo area after years of water leakage will be Subaru's problem. I am putting Subaru on notice. I am extremely disappointed in the dealership and the dealership owner, Paul Garavel. More

A plus plus experience, amazing car Garavel has a great reputation and I could see why Working with Alex Retter was a great experience, he was very knowledgeable, professional,and m Garavel has a great reputation and I could see why Working with Alex Retter was a great experience, he was very knowledgeable, professional,and made the whole buying experience easy I will definitely recommend Garavel Subaru to friends More

Quick and easy Kevin has been well dealing with my first car purchase! He made it quick and easy with no hassle whatsoever! Would definitely recommend anyone who wan Kevin has been well dealing with my first car purchase! He made it quick and easy with no hassle whatsoever! Would definitely recommend anyone who wants a sales person to care about you. Keep it up! More

Organized, efficient, easy and fun The Staff at Garavel are organized, respectful, efficient and very friendly. I felt as though all of my needs were met, all of my questions were answe The Staff at Garavel are organized, respectful, efficient and very friendly. I felt as though all of my needs were met, all of my questions were answered, and all of my concerns were addressed. More

This was a great experience! Garavel Subaru has a good reputation, and now I see why. Bob was very professional, but also very friendly, with some humor thrown in! He could not Garavel Subaru has a good reputation, and now I see why. Bob was very professional, but also very friendly, with some humor thrown in! He could not have been more detailed in telling me all about my new Impreza. He answered all my questions, and also brought up details that I failed to think of. More

Great experience buying my first car After shopping around at a few different places Garavel Subaru helped me find the perfect fit for me and made it work price wise. My buying experience After shopping around at a few different places Garavel Subaru helped me find the perfect fit for me and made it work price wise. My buying experience was easy and both Elvin and Tom helped me understand the process. Extremely happy with my purchase! More

A+ experience! The best dealership! Highly recommend! I already knew and loved Subaru, having owned my previous Forester for the past 7 years, so I knew this was the car I wanted. What I wasn't sure about I already knew and loved Subaru, having owned my previous Forester for the past 7 years, so I knew this was the car I wanted. What I wasn't sure about was which dealership I would work with to get my new Forester. Once I got to Garavel, I was instantly sure this was the right place. Everybody was very knowledgable and friendly. They worked to help me get the exact car I wanted at a price I was happy with. They also accommodated my complicated schedule with a young baby, full time job and the fact that my husband and I live in a different state from Connecticut. Elvin gave me his cellphone number so I could easily text him questions when they occurred to me and he called me back right away as well. Joe and Elvin were reachable by email easily as well. Miles and Tom are also really first rate-- they have a knack for explaining things simply and they work to get you happy with the all-important financial part of the transaction. We also love Miles' mastiff. She's gorgeous. You can't find a better car than a Subaru, and I really think you also can't find a better Subaru dealer than Garavel! Thank you all for such a wonderful experience!! We love our new Forester!! More

Subaru review An excellent experience all around. First car purchase and it went incredibly smooth. Everyone I worked with seemed to genuinely care and at no point An excellent experience all around. First car purchase and it went incredibly smooth. Everyone I worked with seemed to genuinely care and at no point did I feel bombarded or anything of that nature. Thumbs up all around. More

Friendly Staff, Good selection of vehicles The sales staff at Garavel was very friendly and answered a lot of my questions. The test drive was an easy and nice experience. Dave Novik (Sales) wa The sales staff at Garavel was very friendly and answered a lot of my questions. The test drive was an easy and nice experience. Dave Novik (Sales) was informative and if he couldn't answer a question was happy to find the answer and get back to me. There is a lot of stock of a variety of Subaru vehicles with a range of options so you can nail down exactly what you're looking for, even if it isn't on-site the day you are visiting with them. Overall, a great experience with this dealership and I highly recommend Dave Novik! More

this is my 3rd Subaru from Garavel My experience with Garavel Subaru has always been a pleasant one. I got my 1st STI hatch back LE and then I got a Impreza sedan for my wife and most My experience with Garavel Subaru has always been a pleasant one. I got my 1st STI hatch back LE and then I got a Impreza sedan for my wife and most recently my new 2016 WRX. One thing I truly appreciated was to have a salesman who knew what he was talking about , he knew his product. This isn't always the case I have had many car salesmen who knew less about the car than I did. Also he wasn't pushy calling me 5 times a day wanting to earn my biz. My salesman in the onset was Miles I got my STI from him, well he is manager now so he sent me to Gary Bauman. Gary was extremely thorough like I said he knew his product. He followed up after a week or so to see if I still liked driving the car. Uh YAY!!!! I love my Subaru one of the best cars I ever owned. I highly recommend this dealer to anyone looking for a fair shake and excellent service. Tell Gary or Miles John G sent you. More