
Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I have been a subaru owner for 10 years and come from a family of subaru owners. I know they're reliable cars; no one needed to sell me on that. I came to Garavel for their excellent customer service rati family of subaru owners. I know they're reliable cars; no one needed to sell me on that. I came to Garavel for their excellent customer service ratings. Miles went out of his way to make me feel comfortable. He was attentive but not pushy and was very straightforward. No games like I received at other dealerships. I shopped for my own personal car, although my husband came along for the research as well. At another dealership, I had a salesman speak solely to my husband even though I was the one purchasing the car! They clearly didn't get my hard earned money. Miles never once treated me like a second class citizen. He will certainly get our business again when it's time for my husband to replace his Subaru! More
I was a first time car buyer and I came in with my mom a bit nervous because I was unsure of how this whole "buying a car" thing worked. Shawn Brown helped us out so much and I really appreciated it. I love bit nervous because I was unsure of how this whole "buying a car" thing worked. Shawn Brown helped us out so much and I really appreciated it. I love my 2011 Honda Civic and I am very pleased with the service both my mom and I recieved. More
My experience at Garavel Subaru could not have been any better. My sales rep John Morales made my car buying exp a great one. He was very kind, knowledgable, and a pleasure to deal with. He cared about min better. My sales rep John Morales made my car buying exp a great one. He was very kind, knowledgable, and a pleasure to deal with. He cared about mine and my wifes needs and not his. He offered us water and coffee while we waited and really made us feel at home. Again I could not have had a better experience and John is the reason for that. I will recommend Garavel as well as John to anyone purchasing a new or used car. More
This group was really easy to work with and very responsive. Buying a new car can sometimes be a difficult process but not here. Pressure free and willing to work with you to put you in the right responsive. Buying a new car can sometimes be a difficult process but not here. Pressure free and willing to work with you to put you in the right car! I would highly recommend this dealership to anyone looking for a Subaru. More
Overall it was definitely a great experience working with the guys from Garavel. Specifically i worked with Gary, he was great! Asked me where i was from and made me feel really comfortable. We looked at a t the guys from Garavel. Specifically i worked with Gary, he was great! Asked me where i was from and made me feel really comfortable. We looked at a ton of different cars and he wrote everything down i was looking for. He called me every once in a while when cars came in and was NEVER pushy. He listened and more importantly came through when he said he was going to do something. I walked away with a 2011 subaru legacy 6spd manual at a great price. The vehicle is in phenomenal condition and i couldnt be happier. I'm really looking forward to the winter where i can drive it in the snow. They were strict on price but very fair and honest at the same time. If you're looking for a used or new car in the area, specifically a subaru, definitely go to garavel, they have a great selection and it's fresh every month or so. They will work with you on what you're looking for and update you on vehicles that come in. They showed me all the service records, car fax reports, and maintence that was done on the car to make me feel comfortable it was in good shape. Lesson learned, always make sure you do your homework before looking for a car, that's all i can say. It makes it easier when talking to the car company when shopping around. More
My husband and I received superior customer service from Shawn Brown and Jose Marin. They were both very patient and quite knowledgeable about the vehicle we purchased. We went to several dealerships befor Shawn Brown and Jose Marin. They were both very patient and quite knowledgeable about the vehicle we purchased. We went to several dealerships before we found this one. Many didn't return our calls. If you are looking for reliable vehicles and quality customer service choose Garavel Subaru. More
I had visited Garavel Subaru to look at a pre- owned Forester and really liked it. I was treated fairly and promptly as soon as I walked in the door. I had been talking to Travis over the phone and whe Forester and really liked it. I was treated fairly and promptly as soon as I walked in the door. I had been talking to Travis over the phone and when I arrived at the dealership he set me up with Dennis. Dennis was honest and straightforward which I appreciated. I test drove the vehicle and told Dennis I would confer with my wife and let him know after the weekend. Unfortunately over that weekend someone put a deposit on the vehicle. When I returned Monday Dennis and "BIG" Mike did everything they could to help me find another vehicle. Luckily for me that person changed their mind and my forester became available again. Needless to say I snapped it up quick before anyone could lay claim to it. We added a few options and picked up our car last wednesday and we couldn't be any happier. Each person we dealt with treated us like family. The entire experience was pleasant and I would definitely recommend friends and family to this dealership and certainly directly to Dennis and "BIG" Mike. More
I requested a quote online for leasing a 2014 forester. Travis got back to me 5 minutes after I requested the quote. He was very friendly and helpful. I told him this was my first time dealing with cars an Travis got back to me 5 minutes after I requested the quote. He was very friendly and helpful. I told him this was my first time dealing with cars and he helped to explain all the car lingo to me. He walked me through leasing vs. purchasing options. He helped arrange a ride from the train station so that I could come in to the dealership. I live in Stamford and tried to get a quote there and have some questions answered as well. They were not as helpful or friendly over the phone. Travis followed up with me when he said he would. I decided to work with Garavel over Stamford because Travis made the experience easier and more comfortable. I then worked with Miles. Miles was also very helpful and friendly. He was able to answer all my questions and the deal we made on the lease was very close to what I had originally discussed with Travis. I enjoyed working with Travis and Miles. They were very nice, honest, and real. Miles even drove me home to Stamford after he got off work. I had a great experience at Garavel and would recommend the dealership to others. More
Miles was terrific. He was honest, caring, and friendly. I felt like he gave me the best deal possible, keeping in mind what I wanted in a car. I would highly recommend him if you plan to buy a Subaru. I felt like he gave me the best deal possible, keeping in mind what I wanted in a car. I would highly recommend him if you plan to buy a Subaru. More