Garavel Subaru

Excellent Experience!! So appreciative of having Gary as our salesman as he is extremely pleasant and thorough in his explanation of the joys and operation of our new car. So appreciative of having Gary as our salesman as he is extremely pleasant and thorough in his explanation of the joys and operation of our new car. The test drive enabled us to see all types of driving conditions from city to highway. When picking up our new car, he explained all the mechanics and even downloaded my phone and music for me! I know he will always be willing to have us contact him for any future help. Upon delivery having the explanation of payment options for warranty plans delivered by another employee makes the payment process far more agreeable. Jose Marin's sales approach was direct, thorough, yet gracious with our plan decisions. The entire experience at this Subaru Dealership is a perfect 10! More

Elvin was awesome. My son purchased his firs car from Elvin and we had a great experience dealing with Elvin. Will definitely consider going back when in need of another My son purchased his firs car from Elvin and we had a great experience dealing with Elvin. Will definitely consider going back when in need of another vehicle and will recommend to family and friends. More

Great Experience Gary took great care to find the right car for us and to show us everything about the car. He was very responsive to phone calls and emails. We are ve Gary took great care to find the right car for us and to show us everything about the car. He was very responsive to phone calls and emails. We are very happy with the entire experience. More

Great buy and Great experience NO Pressure at all! Fabian was great with helping me a find that fit my needs. He took his time to answer all my questions, provided me with informati NO Pressure at all! Fabian was great with helping me a find that fit my needs. He took his time to answer all my questions, provided me with information on all the cars that I was interested in, and most importantly there was no pressure from him and his team. I am extremely satisfied with the service he provided me with and would definitely recommend him and this dealership! More

SO HAPPY! I am so happy to have found out about Garavel Subaru, I went in with a bit of knowledge on the car I wanted, but meeting with the salesperson; Fabian I am so happy to have found out about Garavel Subaru, I went in with a bit of knowledge on the car I wanted, but meeting with the salesperson; Fabian Lugo, I was reassured that I was making a good decision. We test drove the car, got information, and most importantly did not feel pressured about buying the car. Our finance cordinator, Jose, was amazing too. He did all he could to make sure we could afford the car to take home with no stress or worries. Overall I am super happy with my experience and purchase - will recommened to everyone I know to get a subie! THANKS A TON TO BOTH FABIAN LUGO & Jose! More

Great expreience We went in looking for an older Outback, but ended up purchasing a beautiful 2014 Forester. I have to say Eddy was great from beginning to end. We sho We went in looking for an older Outback, but ended up purchasing a beautiful 2014 Forester. I have to say Eddy was great from beginning to end. We showed up just before closing on a Tuesday and he showed us around to a few cars before setting up an appointment for the next morning. When we went back I was being very capricious with the different cars and Eddy was willing to tell us all about all the cars I was showing interest in. The Forester was definitely at the top of our budget, but Eddy and his manager made us feel really good about purchasing this car, as compared to the other options in our budget range. When we made it into the financing office the guy who helped me, Jose, was super friendly and got me the best internet rate he could find. I am SO excited to have this car for a very long time and I am very excited to be a new Subaru owner! More

Great service! I can totally recommend this dealership. We had great service and good help all the way, and as we love Subaru Outbacks it was an easy choice of car. I can totally recommend this dealership. We had great service and good help all the way, and as we love Subaru Outbacks it was an easy choice of car. More

Honest and friendly experience The prices were better than the other dealers we looked at and they had good financing rate and the people were not pushy I would recommend it to my The prices were better than the other dealers we looked at and they had good financing rate and the people were not pushy I would recommend it to my friends More

Made it easy We were buying a "first car" for my son who is returning to his senior year of college. Dave was knowledgeable about the range of products and took t We were buying a "first car" for my son who is returning to his senior year of college. Dave was knowledgeable about the range of products and took the time to understand our needs. Would happily recommend him to others. More

Phantom Owner of Norwalk Dealership, Paul Garavel I wrote Subarau of America CEO and Paul Garavel over 2 weeks ago (8/22/16) about a problem with the rear door of my 2016 leased Outback. After several I wrote Subarau of America CEO and Paul Garavel over 2 weeks ago (8/22/16) about a problem with the rear door of my 2016 leased Outback. After several visits to Norwalk service center, I was told that I had to take it to a body shop. I refuse to pay for a defective automobile. I am not responsible for the rear door not being aligned. I did not create the problem. Any rust in the rear cargo area after years of water leakage will be Subaru's problem. I am putting Subaru on notice. I am extremely disappointed in the dealership and the dealership owner, Paul Garavel. More