Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Mr. Shapiro was professional, honest, attentive spent several hours with me on all features of the car, test drive and process of buying a car, Step by Step. Answered my questions, with patience and res several hours with me on all features of the car, test drive and process of buying a car, Step by Step. Answered my questions, with patience and respect. And he understood that this purchase was a huge decision for me. He never pushed and followed up meticulously. After I had bought the car and driven off, I couldn't align the back seats. Rushing back to the dealership in a panic, Keith Roberts from Service, who had heard the panic in my voice, came come out of Service, came to me and calmly explained that for every problem I had with the car, there was a solution at the Dealership. He quietly followed me to the car, and showed me a feature which allowed the back seats to recline. Push the button; align the seats. Everyone I worked with definitely exhibited that taking care of their customers is Number #1 at Georgetown Subaru. Page M. Baird Norwalk, CT 06851 More
I had the pleasure of working with George, he sold my my 2010 Subaru Forester. He is professional, friendly, and a person who I would do business with again. He even called a week after I had the car to a 2010 Subaru Forester. He is professional, friendly, and a person who I would do business with again. He even called a week after I had the car to ask if I had any questions or concerns. He also accomodated my busy schedule quite well, which I really appreciated. More
Our expierence was very postive. The attitude of the dealership was polite and very professionalsism. Don Hill, our Sales Rep answered all of our questions and when he was unsure Eric Shearn, Sales Man dealership was polite and very professionalsism. Don Hill, our Sales Rep answered all of our questions and when he was unsure Eric Shearn, Sales Manager assisted Don in researching the correct answer and replied to us promptly. We were in the market for an Imprezza for our daugther, and we were most impressed with Georetown Motors over the other Subaru dealers we had visited. Especially as they were patient and assisted us with picking out the car that met our daugther's requirements as well as stayed within our budget. More
Knowledgable and friendly staff in sales, service and parts departments. Even that I am not a Norwalk resident, we have purchased a car from Georgetown Subaru and realy like their service and parts depar parts departments. Even that I am not a Norwalk resident, we have purchased a car from Georgetown Subaru and realy like their service and parts departments as well. More
Edward was very helpful from the minute I arrived at the dealership. He was friendly and patient, answering my questions and giving me background information on the dealership and car makes and models I was dealership. He was friendly and patient, answering my questions and giving me background information on the dealership and car makes and models I was interested in. He personalized my search to match my family and budget needs. I felt that my son would be safe driving a Subaru too. He added to the experience by suggesting that I get financing through Subaru instead of my back, which saved me lots of money. The dealership was recommended by USAA, an insurance/financial organization for military people and their families. More
We do not shop for new cars very often, so cannot compare with many other dealers, but in shopping the Impreza we just purchased, found Georgetown Subaru excellent in every way. Had excellent service from with many other dealers, but in shopping the Impreza we just purchased, found Georgetown Subaru excellent in every way. Had excellent service from Miles Shapiro who was curteous, friendly, helpfull and did not pressure us at all. We purchased a "no-frills" model that had to be ordered, but Miles was able to deliver it one month ahead of the four-month wait we had expected. When the purchase was completed and we picked up the car, Miles took us around to meet the service manager and the rest of management--and that was appreciated and inspired confidence that we would receive the extended care for whatever issues might arise. The agency itself is attractive, suggests efficiency, and eveywhere we met with courtesy. We would definitely recomment Georgetown Subaru to anyone, and for the moment are thoroughly delighted with the car itself. We think it will meet all our requirements and look forward to reliable service when required. More
Our situation was a very tricky one to deal with. Complications and setbacks appeared to be the norm for us. Our salesman Keith Britt was to put it simply AMAZING. He was professional, courteous, und Complications and setbacks appeared to be the norm for us. Our salesman Keith Britt was to put it simply AMAZING. He was professional, courteous, understanding and always found a way to keep us calm and stress free. We worked with him for over a month and in that time period he worked diligently on our case with the business manager Lou, and worked great keeping us informed every step of the way. He is the definition of what sales and service means, he truly set the bar high for anyone else. His poise under fire, his personable mannerisms, and his very convincing and persuasive tone made us not only glad to work with him but honored to recommend him to our friends. We had a wonderful experience and Keith is what a salesman should strive to be. Thank you again Keith as well as Lou Schipani GREAT JOB. More
Purchaced 2002 Subaru Outback. Worked with Cristian Feliciano and George Rodriguez in the sales process. Upon arrival, George treated My wife and I very well and the sales experience was excellent and Feliciano and George Rodriguez in the sales process. Upon arrival, George treated My wife and I very well and the sales experience was excellent and one that I would do again when I would buy another Subaru. Speaking to and working with Lou Schipani in completing the paperwork was an excellent experience. Thank you to both George and Lou for all your help and understanding. More
My experience was very straight forward. I saw the car on the internet. After driving it I paid cash for it. George Rodriguez, the salesman I worked with, was very helpful at every phase of the process. on the internet. After driving it I paid cash for it. George Rodriguez, the salesman I worked with, was very helpful at every phase of the process. More
Don does his best to get what you need in a friendly, helpful, informative and professional manner. And he has followed up to make sure that I am happy with my my new car. Milton also was a big help in s helpful, informative and professional manner. And he has followed up to make sure that I am happy with my my new car. Milton also was a big help in structuring my lease agreement. More