Garavel Subaru

Mr Hill was very helpful with all the information about the car and answered all my questions. The dealership made it easy to select what was the car(model etc) for me. the car and answered all my questions. The dealership made it easy to select what was the car(model etc) for me. More

Excellent buying experience. Miles Shapiro was great to work with on my purchase of a new Outback Limited. I highly recommend the dealership and Miles Shapiro in particular. work with on my purchase of a new Outback Limited. I highly recommend the dealership and Miles Shapiro in particular. More

Danny Oller couldn't have been more helpful, from empathizing with our sudden loss of our Saab and unexpected need to buy a new car, to dealing with our insurance company USAA, to explaining the adva empathizing with our sudden loss of our Saab and unexpected need to buy a new car, to dealing with our insurance company USAA, to explaining the advantages of the Subaru Outback and familiarizing us with all its options, test driving, etc. Good at explaining various price options - though we didn't really understand about the USAA discount. Excellent at sitting in the car and explaining how all the dials and buttons work, programming the Blue Tooth phone system, etc. Very supportive and friendly about offering advice and help at any time in the future, giving us his cell phone as well as office number. Danny has a good straight-forward professional manner, knows his cars thoroughly. We liked the other people we dealt with as well and also your show room offices. More

Scheduled when I liked and the service was done quickly. Waiting area was comfortable and amenable. Parts not on hand were received within 24 hours for a follow up without hassle. Friendly, courteous an Waiting area was comfortable and amenable. Parts not on hand were received within 24 hours for a follow up without hassle. Friendly, courteous and helpful service adviser! More

In March 2012, I traveled to Connecticut from NJ to purchase a new white WRX hatchbach due to difficulty finding one, which I am incredibly content with. I opted to pay more to have the 4 year registra purchase a new white WRX hatchbach due to difficulty finding one, which I am incredibly content with. I opted to pay more to have the 4 year registration taken care of which is the standard practice in NJ when dealing with the DMV. I returned to NJ with the car, to realize that they just transferred my old car plates to the new Subaru. These plates expired in June 2012 and then I had to go to the DMV, pay extra to get my new registration which is only a 1 year registration. This was supposed to be taken care of by the dealership. Asking the DMV about it, they told me I would have to contact the dealership, who probably just took the extra fee and pocketed it. I still have to renew my registration every year. While the buying experience was typical, the customer service given after the car was off the lot was atrocious. Every time I emailed both the salesman and the GM and received a response telling me they would look into it and contact me, which never happened. This dealership inst a bad place to buy a car, just don't expect much more after they have the sale. More

It was Memorial Day and I had some time to learn about the Subaru Legacy. Miles Shapiro greeted us so warmly that we felt right at home. In only 20 minutes, Miles Shapiro had great knowledge of the Lega the Subaru Legacy. Miles Shapiro greeted us so warmly that we felt right at home. In only 20 minutes, Miles Shapiro had great knowledge of the Legacy's excellent performance, durabilty, quality, safety, and technical advancements that I was clearly convinced that there is no other car like a Subaru! This car will truly save you money in a Recession! Many people do not know the outstanding qualities of this great car! Miles Shapiro is an excellent Subaru Salesman with outstanding technical knowledge and professional experience! Miles Shapiro is the reason why I bought my Subaru Legacy! He gave me so many fringe benefits that I am truly thrilled with my buying experience! As stated in his very own words, "I take care of my own people!" More

George was very helpful, knowledgeable and professional in my search for a pre-owned Subaru. My daughter was with me and he answered all our questions. It was a very smooth transition from start to finis in my search for a pre-owned Subaru. My daughter was with me and he answered all our questions. It was a very smooth transition from start to finish. Thanks, George!! More

Overall a good experience. Saw the car on the internet and drove down to test drive and purchase. Some slight negotiations required, but in the end we came to a deal which worked for everybody. George, and drove down to test drive and purchase. Some slight negotiations required, but in the end we came to a deal which worked for everybody. George, the sales guy, was very professional and excellent with communications. He also helped set up the purchase since I live in MA. Nice cars, good prices, good customer service. Would recommend. More

Very good dealership. Cars are inspected, maintained and cleaned very well. Car lots are clean and well organized. Dealers are polite and accommodating. They even follow up to make sure everything is going cleaned very well. Car lots are clean and well organized. Dealers are polite and accommodating. They even follow up to make sure everything is going well with the car after you leave. More

Mr. Shapiro was professional, honest, attentive spent several hours with me on all features of the car, test drive and process of buying a car, Step by Step. Answered my questions, with patience and res several hours with me on all features of the car, test drive and process of buying a car, Step by Step. Answered my questions, with patience and respect. And he understood that this purchase was a huge decision for me. He never pushed and followed up meticulously. After I had bought the car and driven off, I couldn't align the back seats. Rushing back to the dealership in a panic, Keith Roberts from Service, who had heard the panic in my voice, came come out of Service, came to me and calmly explained that for every problem I had with the car, there was a solution at the Dealership. He quietly followed me to the car, and showed me a feature which allowed the back seats to recline. Push the button; align the seats. Everyone I worked with definitely exhibited that taking care of their customers is Number #1 at Georgetown Subaru. Page M. Baird Norwalk, CT 06851 More