Garavel Subaru

A satisfied customer Professional, knowledgeable, honest, helpful, patient. The Garavel Subaru staffs make buying new Subaru a very good experience with ease. Job well don Professional, knowledgeable, honest, helpful, patient. The Garavel Subaru staffs make buying new Subaru a very good experience with ease. Job well done. We are impressed with their services and this make us their long term customer. More

Excellent! Eddy the best seller ever and he speaks Spanish which is a score for him , thank you !! And thank you Jose Marin an awesome finance man! Eddy the best seller ever and he speaks Spanish which is a score for him , thank you !! And thank you Jose Marin an awesome finance man! More

Eddy is the man to make it all happen! Eddy Montes was not only friendly and professional but he goes the extra mile. I came to the dealership after speaking with him on the phone and chec Eddy Montes was not only friendly and professional but he goes the extra mile. I came to the dealership after speaking with him on the phone and checked out a 2014 outback. Unfortunately, it was a little more than I had budgeted and was disappointed. However, Eddy called me back a little later with news of another outback that had just been turned in and if I could wait for it to be checked out etc then he was sure he could get it priced right for me! Today, I drove home a very happy camper! I give Eddy a five star rating. Also, I would highly recommend not only Eddy but the entire crew at the preowned sales office. All very nice people that were genuinely friendly and helpful! ps Jose Marin was also great in the finance office! More

Elvin is the man Elvin was very helpful in making sure I got a car that was perfect for me. I love my little new whip! Thanks so much! Elvin was very helpful in making sure I got a car that was perfect for me. I love my little new whip! Thanks so much! More

Eddie was great! Eddie was wonderful helping us find a safe, quality used car for our teenage sons. He answered all of out questions, worked hard to smoothly hand off Eddie was wonderful helping us find a safe, quality used car for our teenage sons. He answered all of out questions, worked hard to smoothly hand off the financials, and followed up to ensure our satisfaction. Eddie was great, and I would recommend working with him. More

Thumbs Up for Garavel Subaru An excellent experience from start to finish! Gary was an excellent salesperson - friendly, well informed and didn't pressure us to purchase. He help An excellent experience from start to finish! Gary was an excellent salesperson - friendly, well informed and didn't pressure us to purchase. He helped us to decide on the right vehicle for our family, traced down the model and color that we wanted and we had it within a week. Thanks Garavel for making buying a car so easy:) More

Courtesy, friendliness, attention to my concerns & patience My car had a recall before I even picked it up. Gary Bauman was patient, responsive and kind throughout my own frustration and impatience. From beginn My car had a recall before I even picked it up. Gary Bauman was patient, responsive and kind throughout my own frustration and impatience. From beginning to the day I actually did pick up my car I felt impressed by the way I was treated. More

Great people working Buying or leasing a vehicle can be stressful but at garavel it was from that.Cole was great to work it and explained vehicle very well. My wants and n Buying or leasing a vehicle can be stressful but at garavel it was from that.Cole was great to work it and explained vehicle very well. My wants and needs were all met. Love my Subaru !!! More

Couldn't ask for more I bought a brand new Subaru Forester and had a factory auto-start put in. I didn't know before the purchase that everytime I used it - it automaticall I bought a brand new Subaru Forester and had a factory auto-start put in. I didn't know before the purchase that everytime I used it - it automatically locks the doors - and opened the door it would shut off the car. Also, rather than have one key, I would have a key and a big fob too. I went to service to ask what we could do to change it. I was talking to one of the service guys. After telling the story, I said I was very unhappy. The boss, Gregg Catandella, came out of his office to where we were talking and said he heard me say I was not happy and he wanted to know why and what about. I explained it to him and he immediately offered to have the factory auto-start removed and an after-market one installed that would do everything I wanted - only restart if I stepped on the brakes, and only the one key. He said it would all be done without any expense to me and gave me a courtesy car the day they did the work. I have never, ever, had an experience like this. I never had to raise my voice. I never had to settle. I never had to be unhappy. I had to pinch myself to make sure I was awake! More

Great deal on 2016 Outback Our 2007 Impreza had become a maintenance money pit after 109,500 miles. After the last $550 repair bill at Garavel, I decided it was time to get a ne Our 2007 Impreza had become a maintenance money pit after 109,500 miles. After the last $550 repair bill at Garavel, I decided it was time to get a new car. I walked from the service desk to the sales department, found Gus at his desk and asked for a trade-in estimate. Then Fumi walked by and recognized me. I had bought two cars previously from Fumi at a different dealer and was always satisfied. I had “short-listed” the Outback as a possible replacement, and after a test ride later that day with my wife, we struck a great deal. This was Gus’ first car sale ever! Positives: friendly, low pressure, excellent value. Areas to improve: minor error in the paperwork that had to be redone. I’ve had mixed feelings about the service department. I particularly dislike when a dealer adds on routine service items that are not specified by the manufacturer. What does the dealer know that the manufacturer doesn’t know? Clearly just an attempt to generate more revenue. I’ve had the same issue at other dealers, including my Porsche dealer, and it irks me. More