Garavel Subaru

The overall experience with the sales team was excellent. The finance team applied the usual low balling tactics which aggravated me and I capitulated. At the end of the day I was satisfied with my purchase. The finance team applied the usual low balling tactics which aggravated me and I capitulated. At the end of the day I was satisfied with my purchase. More

Miles was great. Knew what he was doing. Spoke in simple terms so even I could understand. Kept it all to the point. Went above and beyond by getting me a good insurance rate to go with my new car. Nice. terms so even I could understand. Kept it all to the point. Went above and beyond by getting me a good insurance rate to go with my new car. Nice. More

My experience at Garavel in leasing a new 2013 Impreza was great. I called Don Hill on a Friday, came in the following Monday, picked out a car on the lot and drove away Thursday. Don made the experience was great. I called Don Hill on a Friday, came in the following Monday, picked out a car on the lot and drove away Thursday. Don made the experience seamless and pleasant, and I can't recommend him more highly, or Garavel Subaru in general. More

I had been looking for a car for a long time without any I had been looking for a car for a long time without any success. I visited Georgetown Subaru in Norwalk Connecticut and fell in love with the Subaru I had been looking for a car for a long time without any success. I visited Georgetown Subaru in Norwalk Connecticut and fell in love with the Subaru Legacy. Matt Siegel was my salesman. He was extremely knowledgeable,friendly and professional. I let him know the price range,year and mileage that I was looking for. He assured me that he would call me as soon as a car came in that met my qualifications. He kept in contact, always letting me know that he was still looking for me. Then, the perfect car came in! He called me immediately. The car had just arrived and had not even been listed yet. Matt knew this was the perfect car for me and wasted no time making sure that it would be mine. He was very helpful in every aspect of the purchasing and financing process. Georgetown Subaru is very fortunate to have Matt Siegel on their sales team. If you are looking for a Subaru in the Norwalk area, go to Georgetown Subaru and ask for Matt. I have every confidence that he will help you find the perfect car for you, as he did for me. Thanks Matt! -Heather B More

I bought my 2010 Subaru online from NH with Jessica but it was with Jorge Sebourne who I dealt with. He made the transaction so smooth that when I arrive it was seamless! Thanks. Also Lou Schipani was gre it was with Jorge Sebourne who I dealt with. He made the transaction so smooth that when I arrive it was seamless! Thanks. Also Lou Schipani was great in sealing the finical end without a hitch. More

The dealership in general was neat, very clean, most inviting and welcoming. The receptionist was friendly and directed us immediately to a sales person. Don Hill was an excellent salesman. He was inviting and welcoming. The receptionist was friendly and directed us immediately to a sales person. Don Hill was an excellent salesman. He was very informative about the car we were interested in and very enthusiastic about the features. He spent time answering all our questions thoroughly and based on our criteria he procured a car for us same day. In all aspects Mr Hill met all our expectations. We have dealt with other dealerships and would place Georgetown/Garavel Subaru at the top. More

I stopped in at Garavel Subaru because I am interested in the Subaru BRZ. I spoke to Miles for a few minutes about what I look for in a car and what type of driving I do. Although I am still a few month away the Subaru BRZ. I spoke to Miles for a few minutes about what I look for in a car and what type of driving I do. Although I am still a few month away from being ready to buy a new car, he let me take the BRZ for a spin because it is one of the cars I am most strongly considering to buy. He even pointed out a specific route to take to experience the car's handling prowess. He was right, it was a great road and a great car. His friendliness and courtesy made sure that Garavel will be the first place I will stop by when I am finally ready to pull the trigger. I highly recommend this dealer to anyone considering a Subaru. Peter More

We bought my wife's 07 Outback here (new). We are giving that vehicle to our daughter and my wife needed (wanted) a new vehicle. We visited on a busy Saturday just so she could sit in the Outback and the Fo that vehicle to our daughter and my wife needed (wanted) a new vehicle. We visited on a busy Saturday just so she could sit in the Outback and the Forester to check size and seating position. They were happy to take us on a drive but we did not have time and came back a few days later for a test drive. I was concerned about the CVT on the Outback. Should not have been, handles well. Matt was extremely polite and friendly. Then cam the negotiation. I was ready with the TMV from Edmunds but we ended up with a different model, and a '12 rather than '13 (we got the 2.5i Limited, very nice vehicle, handled well, quiet, plenty of power for her, leather, H/K audio). So, I said I needed to come back but the inventory guy pulled up the Edmunds site and we looked at the TMV and compared to their price. Their price was a tad higher claiming Edmunds had the invoice wrong (it did differ from the sticker). Even then, it was a below invoice price. Next, finance guy who I assumed would be high pressure on aftermarket warranty, add-ons and so forth. I said we did not want any and he said okay, completed the paperwork and we were out of there. Matt needed info from our registration and asked me to fax it, scan it, or he could pick up a copy, which he need. Sweet guy. We did the pick up 2 days later because we weren't ready with the plates, and that was not an issue for them. I was ready to do battle with them after reading some awful reviews on another site, but, frankly, I saw none of that behavior or pricing. They have lots of stock, decent people, good prices. My wife brought the '07 there exclusively for service and they always were on time, competent, courteous. More

we have got the car we wanted in very short time. All we needed to be done was done perfectly. Miles was very friendly an professional even at our first contact on a Sunday late afternoon at about 6 pm. needed to be done was done perfectly. Miles was very friendly an professional even at our first contact on a Sunday late afternoon at about 6 pm. More

I purchased my WRX at this dealership. The purchase did not go well as the price was raised and then lowered, however, they did charge me for a spoiler which was not on the car. This was subsequently refu not go well as the price was raised and then lowered, however, they did charge me for a spoiler which was not on the car. This was subsequently refunded, but took several weeks. On the service side, I brought the car in for a noise issue, which was not resolved. When I complained & wrote a negative review, the owner, Paul Garavel banned me from the dealership & refused to provide further service. Fortunately, other Subaru dealers were more than willing to service my vehicle & IMO have greater technical competence than Garavel Subaru. More