Garavel Subaru

Thumbs up! I was greeted by Gary on my first visit and he was very attentive to my needs. I was in the process of returning another leased car with another deale I was greeted by Gary on my first visit and he was very attentive to my needs. I was in the process of returning another leased car with another dealership and was interested in a Subaru. A few of my friends have a Subaru and they loved their vehicles. I knew this was the car for me. I returned a few days later with my son for reassurance as I am a woman and a recent widow. We worked on the financials and came to agreement which fit my budget. Unfortunately I went in with the expectations of driving my new Subaru out the door. I met with Tom and he said my monthly payments would be greater than my budget. I asked him if there was anything he could do to help me out. After some thought he approached his manager Miles and we came to an agreement that was fitting to my budget $7 over but doable. I signed the papers and was a very happy camper. Gary handed me a bag gave me the tour of the departments and we went tick or treating each department put something in the bag, it was fun. I met Lulu we fell in love at first sight! Gary handed me the keys and we went to my car and he went over all of the features of the car. I drove off with a big smile on my face thinking my late husband would have been proud of me. More

Amazing Garages Subaru is nothing but the best when it comes to car dealerships. All of the employees are extremely kind and helpful, I never felt lost or con Garages Subaru is nothing but the best when it comes to car dealerships. All of the employees are extremely kind and helpful, I never felt lost or confused throughout the process of getting my new Legacy. Nicole was my sales rep and she is super sweet, very informative and patient as ever. She will answer all of your car-buying related questions and I guarantee you will receive the greatest customer service from her. Thank you again Nicole, and Garavel Subaru! More

Friendly, helpful and no pressure I arrived without an appointment and was taken care of from the moment I walked in. Everyone at Garavel was friendly and helpful from the beginning. T I arrived without an appointment and was taken care of from the moment I walked in. Everyone at Garavel was friendly and helpful from the beginning. There was no pressure to buy and all of my questions were answered without hesitation. I would happily recommend this dealership to friends. More

Satisfied customer👍 My experience at Garavel Subaru was a pleasant one. The salesman (Gary B.) was exceptionally helpful. He was able to answer all my questions, encoura My experience at Garavel Subaru was a pleasant one. The salesman (Gary B.) was exceptionally helpful. He was able to answer all my questions, encouraged me to test drive different models and helped me decide on one that fit my lifestyle, and ultimately sold me a Forester. I RECOMMEND THIS DEALERSHIP (ask for Gary😊) More

Nice experience! Nice folks at this place. Pretty painless adventure. Looking forward to being in the Subaru family. One day and four wheels at a time. Thanks! Nice folks at this place. Pretty painless adventure. Looking forward to being in the Subaru family. One day and four wheels at a time. Thanks! More

I had an amazing experience I walked into this dealership with a specific idea in mind for what kind of car I wanted. April was fantastic, she went above and beyound to assist me I walked into this dealership with a specific idea in mind for what kind of car I wanted. April was fantastic, she went above and beyound to assist me in finding my dream car. Not only was she a great listener to my needs but she went above and beyond to find the car I wanted. She had great energy which made buying the car a great experience. I definitely recommend the Norwalk Subaru dealership because it's full of people that actually care. More

Bill was great I found everyone friendly in the office. Bill was fantastic in helping me work out what I could do as a buyer and never gave up on finding a solution I found everyone friendly in the office. Bill was fantastic in helping me work out what I could do as a buyer and never gave up on finding a solution - always made time to go through new and certified pre owned vehicles. With 3 little girls in tow, Bill always showed great hospitality whilst in the office to ensure they were comfortable whilst we talked through solutions. Overall, this was a highly professional and authentically personal experience - very happy with the car I chose to buy. Thanks! More

What a great help! Went out of his way to quickly assist and fix a few minor issues of our recently bought used car (on the spot). Thank you Edison! Went out of his way to quickly assist and fix a few minor issues of our recently bought used car (on the spot). Thank you Edison! More

What a positive experience! ....And what a credit to used car sales! Our experience didn't have any negative aspects. It started with the friendly greeting of April and then with ....And what a credit to used car sales! Our experience didn't have any negative aspects. It started with the friendly greeting of April and then with the assistance of Elvin and Jay. We wouldn't hesitate to go back to Garavel Subaru or recommend it to any of our friends. More

Blew it the last 10 minutes! We did a lot of research and finally chose a pre-owned Impreza. Had a great sales person in April, she was upbeat and low-pressure. Everything was rea We did a lot of research and finally chose a pre-owned Impreza. Had a great sales person in April, she was upbeat and low-pressure. Everything was really great, on the day of our purchase we were very impressed with the friendliness and organization of the entire Garavel staff. Then after purchasing, I stood in the rain while I watched my husband kneel on the wet ground as he attached the license plates to the car. (He feared damage would be done as he watched the sales person strip the first screw...) Is this policy? Skip the coffee mug, key chain, ice scraper and have a tech mount the plates while we're signing papers. Or at the very least, pull the car into the garage if it's raining! Then we got the car home, only to realize that THREE bulbs were out, one of them being the driver's side headlight! So we had to return the car the next day. Everybody was nice and professional, but it would have been even better to not have to get the bulbs replaced in the first place, yes? 100+ checklist was all checked off, that everything passed muster, but 3 bulbs not working is a big red flag. I would recommend Garavel, but with a warning... More