Galpin Ford

My name is Cristian Escoto and I would like to share my experience with Galpin Ford. I have bought three trucks from this dealer and all three have become faulty after I bring them for the first oil change experience with Galpin Ford. I have bought three trucks from this dealer and all three have become faulty after I bring them for the first oil change. It has been the same story. I pull out of the dealer and drive the truck for a couple of months, no problems. I get a call from the dealer that the first oil change is due. I bring it. I drive off and 'check engine' light comes on a few days after. That's where the experience gets worse with customer service not answering calls, truck staying there for weeks without an update and I don't hear anything until I make many attempts. I'm told nothing is wrong but, unfortunately, the fix is not permanent and 'check engine' light comes back. I would like to speak to the owner of this dealership to help fix this last truck I bought as I had to tow it last night and I'm just not getting professionalism from employees. More

My experience here was great. Real helped me get what I wanted. He was amazing. Real helped me get what I wanted. He was amazing. More

Estuvimos en Galpin Ford este mes de Enero y estamos muy contentos y agradecidos por la atención que tiene Roberto Guerrero es un gran vendedor y atento a nuestras necesidades de auto gracias por su servic contentos y agradecidos por la atención que tiene Roberto Guerrero es un gran vendedor y atento a nuestras necesidades de auto gracias por su servicio . More

He is a great gentleman and a great salesman . He resolves my own satisfaction at the moment to get and decide about to purchase a car. He resolves my own satisfaction at the moment to get and decide about to purchase a car. More

Great customer service, very attentive and helpful. Glad I got to work with Alex again! Glad I got to work with Alex again! More

El día sábado tuvimos el honor de visitar la mejor sala de ventas como lo es Galpin Ford, estamos muy agradecidos con la atención y excelente servicio del asesor Roberto Guerrero ya que nos ayudó con lo qu de ventas como lo es Galpin Ford, estamos muy agradecidos con la atención y excelente servicio del asesor Roberto Guerrero ya que nos ayudó con lo que más necesitábamos un auto sin duda alguna no dudaría en recomendarlos. Muchas gracias por su Excelente Servicio. More

The truth is that we had a great experience, Roberto attended to our needs and thanks to his interest in helping us we made a decision and we were very satisfied with our choice of our new car, we reall attended to our needs and thanks to his interest in helping us we made a decision and we were very satisfied with our choice of our new car, we really appreciate Roberto's service and commitment, in the future we will recommend it with friends and family, thank you More

Llegamos a Galpin y nos atendió Roberto guerrero y gracias a él compramos una camioneta gracias a galpin por tener a personal tan capacitadas y tan amable. Excelente servicio de Roberto Guerrero sin d gracias a él compramos una camioneta gracias a galpin por tener a personal tan capacitadas y tan amable. Excelente servicio de Roberto Guerrero sin duda no dudaría en recomendarlo. More

Sam did a great job. Nice young man, courteous, patient & knowledgeable. It was a pleasure working with him. He is easy to talk to and able to relate to customers, eve Nice young man, courteous, patient & knowledgeable. It was a pleasure working with him. He is easy to talk to and able to relate to customers, even ones like us who are way older than him! Excellent salesman - we wish him great success. Victor in finance was also fantastic! More

William was honest and efficient in our negotiation. Spent a lot of time with us. Spent a lot of time with us. More