Galpin Ford

I would not recommend Galpin Ford. The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to The dealership uses bait-and-switch tactics, advertising one price online to get you to visit, then changing the terms in person saying you have to finance through them to get the price provided in email. They also add unnecessary and overpriced addon’s like door edge guards ($400) and Garmin dash cam ($800). After inquiring Sept 5th about an Expedition Tremor with Sales Consultant Gabriel Pullicar, I was given an OTD price of $91,500 via email with a dealer worksheet explicitly labeled “Cash Deal Structure”. Gabriel specifically tells me in writing "As you know we've been sending you cash quotes, If you plan on financing we are very far apart. We'd love to earn your business but $91k OTD with financing isn't viable for us." This worked for me as I was paying with a cashier’s check. I stop by Sept 26th because I am in the area and want to see the car. The car is not on the lot, Sales Consultant Fazad takes me to see the car and drive it back. I inspect the $86,000 Expedition and see it is very dirty inside and there is a large chip out of the driver rear wheel. I tell Fazad I was working with Gabriel and what I hope my OTD price to be. Gabriel shows up 10 minutes later and never greets me or introduces himself once. He goes into the sales manager office then comes back out and once again never introduces himself or greets me just exits the store. Fazad comes out and tells me the $91,500 price Gabriel Pullicar gave me was only if I finance through them and they would not come down $500 and I would have to finance through them to get the price in the dealer worksheet Gabriel provided. Ultimately I walked out knowing I would never consider Galpin for a new car purchase again. More

Great inventory / plenty of resources and buying options. The staff was beyond helpful and will make things happen. The staff was beyond helpful and will make things happen. More

Samuel goes the extra mile to make sure the process was smooth and stress free since we are purchasing from out of state. It is rare to find someone so genuine. Thank you, Sam! smooth and stress free since we are purchasing from out of state. It is rare to find someone so genuine. Thank you, Sam! More

Sam is amazing! This is the 2nd truck that I get with him and couldn't ask for a better experience. He always makes sure that I am taken care of and makes the proces This is the 2nd truck that I get with him and couldn't ask for a better experience. He always makes sure that I am taken care of and makes the process quick and enjoyable. Thank you Sam. More

Purchase was really smooth couldn’t have asked for anything more. Will definitely be coming back for next purchase! anything more. Will definitely be coming back for next purchase! More

I had the privilege of working with Sam when purchasing my car. He was direct and to the point when negotiating the deal. Thank you for making this a painless experience. I can’t recommend Sam and Galpin f my car. He was direct and to the point when negotiating the deal. Thank you for making this a painless experience. I can’t recommend Sam and Galpin ford enough. Thanks for the 5 star experience. More

Rianna for the win! !! She made our experience at Galpin Ford simply perfect. Rianna was very accomodating and graciously met us based on our availability. She was ins !! She made our experience at Galpin Ford simply perfect. Rianna was very accomodating and graciously met us based on our availability. She was insightful and directed our attention to a solution that was ultimately the best fit for our family. Every interaction was polite and professional, she knows her job well and if efficiency is important to you, Rianna is The One. Thank you for making our experience personable, memorable, and exceptional Rianna! More

Samuel exceeded my expectations in every step of the purchasing process. His excellent communication skills and attention to detail in assuring I had an outstanding customer experience with Galpin Ford purchasing process. His excellent communication skills and attention to detail in assuring I had an outstanding customer experience with Galpin Ford was truly commendable. Thank you! More

Rianna was instrumental in my decision to purchasing my new vehicle at Galpin Honda! Her patience and guidance was a breath of fresh air from the hostile energy I experienced at Goudy Honda. I am so gratef new vehicle at Galpin Honda! Her patience and guidance was a breath of fresh air from the hostile energy I experienced at Goudy Honda. I am so grateful for all her knowledge and support during this next phase of my life! You’re the best Rianna 💖 More

Sam was amazing. I didn’t plan on buying a car that day. Was just looking. But before I knew it he got me an amazing deal with a beautiful car. So attentive and went I didn’t plan on buying a car that day. Was just looking. But before I knew it he got me an amazing deal with a beautiful car. So attentive and went the extra mile!!! More