Galleria Chevrolet

This is the third vehicle I have purchased through Jeff Files at Bankston Chevrolet. He found me exactly what I needed in a very short period of time. I had taken several weeks to find the right car in t Files at Bankston Chevrolet. He found me exactly what I needed in a very short period of time. I had taken several weeks to find the right car in the past, but this time I needed a vehicle right away. I am very pleased and will recommend Jeff to my friends and family. More

I was assured I would get put in a car for a good price and it happen. The experience was wonderful non hassling. The whole process generated positive results from the test drive to getting the paperwork s and it happen. The experience was wonderful non hassling. The whole process generated positive results from the test drive to getting the paperwork started to getting the finance best for me. they al did a good job getting me into a car. More

Though they offered top dollar for our trade, the price of the used vehicle was absolutely ridiculous and they wouldn't budge! They went on and on about how fabulous and priced to sell it was. A brief visi of the used vehicle was absolutely ridiculous and they wouldn't budge! They went on and on about how fabulous and priced to sell it was. A brief visit to Auto Trader offered proof that it was The Most Expensive for that year/model in the Metroplex as well as The Least Equipped (I don't care about souped-up engines, I'm looking at amenities) and had some of the Highest Mileage. When I spoke to them about comparable vehicles at $5-6K LESS they told me those would be "better for [me]" -- essentially shooing away my business. Even if they had paid top dollar for that vehicle as a trade-in (per KBB), the price they listed it at set them up to make over 100% profit! Taking a $6K hit on price would have still given them 50% profit. I can't say that I'd go buy that car if they called me back right now with a competitive price. I just don't think I could trust them. More

Dealt w/ Andea she called several times, drove to ft. worth from little elm. Called Andea as we were having the car appraised and test driving uplander,. When they got there Andea pawned us off on anothe worth from little elm. Called Andea as we were having the car appraised and test driving uplander,. When they got there Andea pawned us off on another salesman. He tried to tell me I had to sign a contract before they would look at my Tahoe for tradein. i told him that i wasn't signing anything and i wanted to drive the van , he knew absolutely nothing. warranty ? on star? motor.? absoltely nothing we knew more than he did. It was hysterical he pressed the onstar and the woman came on , he said where are you at/ she said this onstar how may i help. He says to her how much does this cost. So on AND ON. He WASN'T INMTERESTED IN SELLING AND NEITHER WAS ANYONE. The place was filithy and the salemen unfriendly. Most of the time you can't beat the saleman off w/o a stick , here you were lucky if someone acknowlegded you. Most dealers have some incentive or something for saleman . these saleman were looking to get out of working. I WOULD RUN IF THE SERVICE IS THE SAME AS MY EXPERIENCE TODAY RUN FOREST RUN TO ANOTHER DEALERSHIP. More

These guys sent me 2 buy back letters and offered me Top Dollar for my vehicle. I finally went in to see what this "we need 5 04 Trailblazer" crap was about. They definetly didnt even come close to "Top d Dollar for my vehicle. I finally went in to see what this "we need 5 04 Trailblazer" crap was about. They definetly didnt even come close to "Top dollar". I would call this letter false advertising. How do you expect return business when you treat past customers this way. I would be embaressed. Having this letter was no different than walking in the front door. Shame on you guys. Shame on you for getting someone to rack up your ratings on this site. Also, their dealership looks like a dump and the sales folks aernt happy. I will never go back there. I like chevy trucks and I want to buy it from a better dealer. More