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Galleria Chevrolet

Dallas, TX

4.8
376 Reviews

4747 Lyndon B Johnson Fwy

Dallas, TX

75244

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376 Reviews of Galleria Chevrolet

June 19, 2023

Horrible ! went for car inspection.They said you need windshield wiper to be replaced .I said fine change them after more then one hour and half of waiting I we More

by georgio
Recommend Dealer
No
Employees Worked With
Ore Mor
Jun 27, 2023 -

Galleria Chevrolet responded

Georgio, This is very discouraging to read and not something you should have experienced. We do appreciate you bringing this to our attention and we will be addressing this properly. It's important our guests are receiving 5-star service here and don't leave here with a negative perception of our dealership. Should you like to discuss your experience here in any further detail, please don't hesitate to contact me. I'm always happy to help. Regards, Micah Laney Service Director (972) 993-3060 mlaney@mygalleriachevrolet.com

May 18, 2023

Service was great. Austin was friendly & our SUV was promptly done. I'll be back. More

by Robert T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ore Mor
May 18, 2023 -

Galleria Chevrolet responded

Thank you for your stars, Robert! It's a team effort here and we're thrilled you enjoyed your visit. We look forward to delivering excellent service again soon. Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 16, 2023

Ismail too care of all my needs, I would recommend them to everyone I know More

by jkaudio72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael, Ore Mor
May 18, 2023 -

Galleria Chevrolet responded

We're pleased to hear Ismael ensured your visit went seamlessly, jkaudio72! Thank you for choosing Galleria Chevrolet! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 15, 2023

Good service department. Customer friendly. Made corrections to a billing error when I brought it to their attention. More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the service manager
May 16, 2023 -

Galleria Chevrolet responded

Thank you for your stellar rating, Mac! Customer satisfaction is our main goal and we're proud of Austin for listening to your concerns and delivering quality service. We hope your car is running like new! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 15, 2023

Austin and service dept. did an excellent job. Austin was very friendly, professional and prompt. He explained the process, answered all my questions and the job was complete More

by rjk_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 18, 2023 -

Galleria Chevrolet responded

Thank you for your awesome recommendation, rjk_85! We're thrilled to hear Austin and our team ensured an excellent experience from start to finish. Visit us again soon! Regards Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 14, 2023

Ben is very professional and make the service experience smooth and easy, and shared what’s expected of the next visit. More

by Ym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Ore Mor
May 16, 2023 -

Galleria Chevrolet responded

We're pleased to hear your visit went seamlessly, Ym! Thank you for choosing Galleria Chevrolet! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 08, 2023

Very good customer service, provide optional choices with what could be good for my liking. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
May 10, 2023 -

Galleria Chevrolet responded

We're so glad to hear our team delivered a 5-star visit, Bryan! Thank you for choosing us! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 04, 2023

Service was prompt and professional! I was greeted quickly with a friendly and welcoming attitude, service was preformed and completed in a reasonable amount of time. More

by markgilsdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ore Mor
May 05, 2023 -

Galleria Chevrolet responded

We're so appreciative of your excellent rating, Mark! We strive to provide quality service and we're thrilled we've delivered. Until next time! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 04, 2023

Enjoyed the visit, quick to answer all questions, explained everything prior to fixing my truck. Treated me as a person and not a number. More

by redguy136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ore Mor
May 05, 2023 -

Galleria Chevrolet responded

It's our pleasure to provide you with quality service, redguy136! Please don't hesitate to reach out if there's anything else we can assist with! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

May 03, 2023

Excellent Service. They were fast and reliable. Helped out a lot and were super nice. Highly Recommend. More

by jfuego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Beans
May 05, 2023 -

Galleria Chevrolet responded

Thank you for your stars! We look forward to providing you with another excellent visit soon! Regards, Shawn Swenson General Manager Customercare@mygalleriachevrolet.com

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