Gallatin Ford
Gallatin, TN
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1,501 Reviews of Gallatin Ford
Great Service Department so far. Very friendly and great communication. I didn’t enjoy the sales experience; but, that’s the way it is with all dealers. I thought the sales team lack Very friendly and great communication. I didn’t enjoy the sales experience; but, that’s the way it is with all dealers. I thought the sales team lacked experience, which led to confusion. Honestly, I think the dealership’s service advisors should be the salesmen and finance managers. Maybe the service department can host a professional development class for the sales department. To make the process easier and fair, I always recommend buyers to have someone with negotiating experience tag along to assist in the transaction. More
Great service and Aaron was super helpful! He took the extra time to go through the car computer and sync my phone to the system. He was very thorough and delightful to work with. He took the extra time to go through the car computer and sync my phone to the system. He was very thorough and delightful to work with. More
Did pick up and delivery for the first time. Things went well will definitely do that again. Got a video from service person to boot. Things went well will definitely do that again. Got a video from service person to boot. More
Bryan was very professional and helpful from start to finish. He carefully explained the process of getting my motor replacement okay from Ford. He kept my updated on the progress being made and I am ex finish. He carefully explained the process of getting my motor replacement okay from Ford. He kept my updated on the progress being made and I am extremely happy with the way this was handled. More
My experience was amazing Zay was an amazing salesmen I 100% recommend.Very nice and respectful. Felt more like family than a dealership! 100% recommend.Very nice and respectful. Felt more like family than a dealership! More


