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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

December 26, 2025

Great Service Department so far. Very friendly and great communication. I didn’t enjoy the sales experience; but, that’s the way it is with all dealers. I thought the sales team lack More

by Josh1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Dec 29, 2025 -

Gallatin Ford responded

Hi Josh, thank you for your feedback and for choosing Gallatin Ford! We appreciate your thoughtful review and will share your comments with the team. We hope we have the opportunity to work with you again!

December 25, 2025

Awesome and everyone was extremely friendly, Matthew was very professional and very helpful and honest More

by kfbess1970
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Woody, Marcelino Santos-Vega, Matthew Alfieri
Dec 26, 2025 -

Gallatin Ford responded

We’re thrilled to hear Matthew and the team made your visit at Gallatin Ford a success! We appreciate your business and we hope to see you again soon.

December 25, 2025

Great service! They were on time for the appointment, fast and willing to answer all questions I had. More

by dreds97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers
Dec 26, 2025 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford and for sharing your experience! See you next time!

December 23, 2025

Great service and Aaron was super helpful! He took the extra time to go through the car computer and sync my phone to the system. He was very thorough and delightful to work with. More

by maguire.ann06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lyle
Dec 24, 2025 -

Gallatin Ford responded

We're thrilled to hear Aaron went the extra mile for you! Thank you for choosing Gallatin Ford and come back again if you ever need anything else, Ann.

December 23, 2025

Did pick up and delivery for the first time. Things went well will definitely do that again. Got a video from service person to boot. More

by Pmastertn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Stephanie Seffers
Dec 24, 2025 -

Gallatin Ford responded

We're pleased you had a seamless experience with our pick-up and delivery service at Gallatin Ford! Glad to hear the video update was helpful too. See you next time!

December 22, 2025

Overall good experience. Service was completed in a reasonable time. Stephanie is great to work with. More

by Dhudson3824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Dec 23, 2025 -

Gallatin Ford responded

We’re happy everything was completed in a timely manner. Thank you for choosing Gallatin Ford and for sharing your support of Stephanie. Have a great day!

December 20, 2025

Collin was very professional at taking my vehicle in for service.Also very friendly.Thanks More

by Garysynesael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Dec 22, 2025 -

Gallatin Ford responded

Thanks for the kind words for Collin. We appreciate your support here at Gallatin Ford.

December 19, 2025

Bryan was very professional and helpful from start to finish. He carefully explained the process of getting my motor replacement okay from Ford. He kept my updated on the progress being made and I am ex More

by Bossrooster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Dec 22, 2025 -

Gallatin Ford responded

We're glad to hear Bryan provided excellent service from start to finish at Gallatin Ford. Thank you for choosing us and for sharing your feedback!

December 19, 2025

My experience was amazing Zay was an amazing salesmen I 100% recommend.Very nice and respectful. Felt more like family than a dealership! More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
X'zavian Johnson, Marcelino Santos-Vega
Dec 22, 2025 -

Gallatin Ford responded

Hi Anthony, we are thrilled to hear Zay and the team made you feel like family at Gallatin Ford! Thank you for the 5-star review. We look forward to seeing you again!

December 19, 2025

Jessica is awesome to work with . She always takes care of me and is always responsive to what I need. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Dec 22, 2025 -

Gallatin Ford responded

We're happy to hear that Jessica is always so helpful at Gallatin Ford. Thank you for choosing us and sharing your feedback, Todd! See you next time!

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